Oral Answers to Questions Debate
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Rebecca Smith
Main Page: Rebecca Smith (Conservative - South West Devon)Department Debates - View all Rebecca Smith's debates with the Department for Work and Pensions
(1 day, 11 hours ago)
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Rebecca Smith (South West Devon) (Con)
The Child Maintenance Service is not working for parents and it is not working for children. My own casework shows that the majority of those getting in touch about the CMS believe it to be ineffective, with systemic issues in communication, timeliness and case handling. My constituents are not alone. The independent case examiner received 1,827 complaints about the CMS in 2024-25, up from 1,519 in 2023-24. In November 2024, the charity Gingerbread published a report, “Fix the CMS”. In October 2025, a House of Lords Public Services Committee report recommended a range of changes to do the same. The Government have responded to both, but when will the Government enact the changes to bring forward the recommended and acknowledged improvements to the service?
Andrew Western
As I said in a previous response, we will do so when parliamentary time allows. My noble Friend Baroness Sherlock is also considering a calculation review. There is a range of issues with the CMS that need to be looked at and resolved to ensure that the children in the middle of this get the support to which they are entitled.