Free Bus Travel: Over-60s

Polly Billington Excerpts

Monday 5th January 2026 Westminster Hall

[Ms Polly Billington (East Thanet) (Lab)]

It is a pleasure to serve under your chairship, Mr Mundell.

London’s Freedom Pass model is the envy of older residents across England, and it has become embedded in the expectations of many that free public transport is one of the benefits of living in our capital city. However, free travel for older residents is not the only element of a successful transport policy. Regular, reliable routes, safety on and off the bus and non-polluting vehicles all add up to a successful public transport network. All the characteristics of a proper bus service are more possible now than they have been for years, as a result of both the investment put in by this Government and the Bus Services Act 2025, which gives transport authorities the powers to make bus services more affordable, more reliable and safer.

Kent county council, which commissions the buses in my part of the world, East Thanet, has 7.5 million fewer bus miles now than in 2010. That is 7.5 million fewer opportunities for people to get to work, healthcare appointments or simply go out and have fun—and that reduction did not happen by magic. It happened as a result of choices made by the Opposition, who probably rarely, if ever, take buses outside London and therefore have little or no experience of the impact of their neglect and obsession with privatisation, which have battered our buses over more than a decade. The Government have changed that. Our multi-year funding means that there is now a £3 billion boost to end the plight of bus routes being scrapped at short notice and tighter requirements for cancelling vital bus routes.

That £3 billion, however, translates to £42 million in Kent. I would and should be celebrating that investment in opportunities for our county council to improve bus services, but unfortunately the decisions by the administration in Kent mean that very little of that investment will come to Thanet. Leafy and well-heeled Tunbridge Wells will receive more than £3 million-worth of investment in its bus services. Thanet, with some of the most deprived communities, including the poorest pensioners, is receiving a mere £500,000.

We may all agree that decisions should be made by government as close as possible to the communities that they serve, as my hon. and learned Friend the Member for Folkestone and Hythe (Tony Vaughan) pointed out, but the way that Kent county council has gone about that allocation is grossly unfair, and suggests that it is not interested in investing where bus services can significantly benefit the community. Thanet is effectively receiving only 2.3% of Kent’s bus subsidy funding.

The Bus Services Act gives Kent county council the power to restore vital bus services, such as the No. 9—I say that in the same way that my hon. and learned Friend mentioned several bus numbers from across his constituency. Bus numbers matter to communities; they are the difference between being able to get out and about and being locked at home. Buses need to be regular and reliable, and they also need to be affordable, safe and clean.

When I conducted my bus survey we received a number of representations, one of which was specifically about the No. 9—to put it in the context of free public transport and bus travel for all of the over 60s, there would be no point in having free bus travel for many of my East Thanet constituents trying to get to a hospital appointment in Canterbury, because there is no bus to get there. They cannot shop in Canterbury, whether the bus is free or not, because there is not a bus to take them there. When we are developing a bus service for our communities, we must ensure that it has reliable routes as well as affordable fares.

I have received representations in support of the Transport Committee’s recommendation for free bus travel for the under-22s—representations that I am extremely sympathetic to. We have young people who simply cannot get to work when they are on apprenticeship wages, or cannot get to their colleges because they do not have significant and sustained income. They are being penalised for trying to do the right thing.

[Tom Hayes]

My hon. Friend is making a powerful case, as per usual. Just before Christmas I held an inclusive bus roundtable, to which I invited Bournemouth Gateway Club and the Cambian Wing college. The Cambian Wing college calculates that it costs around £300 a year for its students to reach the college, because it opens at a time outside the operating period of the concession pass. That is clearly bizarre, but it is particularly bizarre because the Cambian Wing supports people who have special educational needs, and we as a Government are trying to provide more workplace opportunities for people with special educational needs, and also with wider needs. Would my hon. Friend agree that, as a major part of our work and welfare programme, having not only reliable bus routes, but affordable buses is absolutely critical?

[Ms Billington]

I could not agree more with my hon. Friend. When talking about increasing the opportunities for young people in my constituency, I find it frustrating when people say that young people need more aspiration. I remind them that, frankly, young people need a bus service that gets them to where they can fulfil the aspirations they already have.

In Thanet, our allocation will not be able to meet the needs and ambitions of our community, and that is deeply depressing. It is important, however, to put on record that the strongest message from our survey about people’s experience of the bus service in East Thanet was the friendliness and helpfulness of our bus drivers. That should not be underestimated when we talk about the experience of going on the bus. There is no point if the service is not there, and there is no point if it is grumpy. Our coastal communities in particular lack connectivity. Buses are essential, and can help us to move away from reliance on cars, but free bus travel is of little value if there are no buses. Concessionary travel for disabled people and for young people, as my hon. Friend says, are strong contenders for investment.

Finally, I ask the Minister: when will the Department for Transport acknowledge that bus journeys are as good an indicator of economic activity as car movements?