Cabinet Office

Peter Bone Excerpts

Tuesday 21st December 2010 Commons Chamber

[Fiona Mactaggart (Slough) (Lab)]

The Christmas Adjournment debate is a good opportunity for the Government, 2010 years after a botched census led to a baby being born in a stable, to get the 2011 census right. Slough has for a long time been a victim of the failures of the previous census, and as a result we have been underfunded for a significant period. I am concerned that worse problems might occur in the 2011 census, and they will arise from a combination of inadequate resourcing and flawed methodology.

The first flaw in the methodology is the emphasis, as my hon. Friend the Member for Westminster North (Ms Buck) pointed out, on using the post. That is a deterrent to people in my constituency, many of whom have poor literacy skills. Moving as a primary school teacher from Peckham to Slough, I was shocked by the poor literacy in the constituency that I now have the privilege to represent.

Slough’s “hard-to-count” score is assessed as a three, which puts it in the top 20%, but that is another error. It should be assessed as a four, and in the top 10%, to account for our transient and diverse population. One indication of the rapid change in Slough between 2008-09 and 2009-10 is that schools in my small borough recorded 531 recently arrived pupils from 53 different countries.

The score also does not take proper account of the impact of houses in multiple occupation. Slough can provide the Office for National Statistics with information about 1,500 HMOs of which the authorities are aware. For the remaining 2,000 HMOs, which are implied by census and survey data, only one questionnaire will be posted, however. If the questionnaire is posted back or completed online, no follow-up visit by a census collector will take place. Only if a questionnaire is not posted back or not completed online will there be any opportunity for accurate counting through a follow-up visit, and those houses in multiple occupation are just ordinary terraced houses.

Additionally in Slough, a number of people live in sheds and other hidden households for which we have no address, so there will be serious problems in dealing with that. I should like to suggest five remedies to which I hope the Minister will respond.

First, the Minister should ensure that the people responsible for collecting census forms have the requisite language skills. Slough borough council is concerned that none of the census posts being advertised has language as an essential requirement. The recruitment and selection process that Capita is delivering on behalf of the ONS means that there are no face-to-face interviews, and that selection decisions are based on performance in online testing and questioning. Although language skills are listed as desirable for all roles, they are not part of the recruitment and selection process, but they should be.

Secondly, will the Minister ensure that the operational elements of the 2011 census include dedicated and adequately resourced events at which people can complete census questionnaires? Currently, the planned completion centres will not have sufficient personnel who are able to re-issue household questionnaires. Only ONS staff can do that, and in my borough only seven and a quarter people will be able to do so.

As a result, in a very verbal town, the events in the centres, which could be a good way of ensuring that people are able to complete their questionnaire, will not take place frequently enough or in enough places. Are the ONS staff trained in questionnaire filling? Will they have the language skills that my constituents require? The ONS says that local authorities can set up alternative completion centres, but local authority staff cannot issue new forms; only the ONS staff can do that.

Thirdly, a national marketing campaign must take place. It has been deferred because of the Government moratorium on advertising, and that is pretty stupid, frankly. Will the Minister ensure that materials are available and clear? Slough has volunteered to translate certain materials, but the ONS has not agreed, so may I have an assurance that the publicity campaign will be agreed to?

Fourthly, we must improve the arrangements for large households. Currently, the head of household will have to request an additional form if there are more than six residents in their household. They will have to do so using a phone line, and in Slough the head of household is likely to be someone for whom English is not their first language, so such requests will be hard to make. May we therefore have better arrangements for people who need supplementary forms?

Fifthly, Slough is under-represented. I am familiar with the London borough of Wandsworth, which is about twice as big as Slough.

[Mr Bone]

The hon. Lady is making a powerful speech. Has she considered whether a sampling technique would be better than an actual census?

[Fiona Mactaggart]

The hon. Gentleman is right to make that point, and sampling will take place after the 2011 census, because that will be the last one. Sampling techniques are theoretically great, but I spent 10 years trying to persuade the ONS that its sampling techniques and statistical methods were inadequate, so I know that they are not perfect.

To return to resources, the London borough of Wandsworth is about twice the size of Slough and has a similar ethnic mix, yet Wandsworth has two area managers, whereas Slough has one quarter of an area manager. Wandsworth has two community advisers, the same number as Slough, and 23 co-ordinators compared with Slough’s five. I do not begrudge Wandsworth that; indeed I live in Wandsworth as well as in Slough, but the ONS has shown since 2001 that it does not get Slough and continues not to get Slough. Unless it gets Slough and puts the resources in we will—once again—be under-counted in the 2011 census.

[Penny Mordaunt (Portsmouth North) (Con)]

The third sector makes a huge contribution to the quality of life of everyone in my constituency, and given the opportunity it could do even more. In Portsmouth, we are particularly indebted to Community First, which has done so much to support charities and community organisations.

However, there are some very real threats to the sector’s capacity to expand, and even maintain, its current work in the community. Local authorities are faced with reduced grants from central Government. In the economic circumstances, it would be a naive council that thought that it would be protected from the consequences of a massive deficit, but it would be a lazy council that responded to the challenge of a reduced budget by cutting funding to third sector organisations.

If local authorities use this spending round as a cover for a retreat to the comfort of central provision, they will not be thanked and nor will they be acting responsibly. I am sure that everyone in the House understands, and can give many examples from their own constituencies, of how the third sector delivers better value for money and the most client-focused services, raises additional funds and inspires more good will than its public and private sector counterparts. It is said that the people do not know what the big society is, but people do know that and the third sector has been laying the foundations for years. It is big state local authorities that are refusing planning permission for the next stage.

I have identified four key concerns in Portsmouth. First, local authorities must harness the power of the third sector rather than stifling it and running it down. There is a lacuna in service commissioners’ understanding of what the sector can offer and an unwillingness to fill it. The Government have done and are doing much to level up the playing field, but unless commitment is continued at a local level where powers are being pushed, we will not succeed in empowering charities and community groups to become providers or set up sustainable services.

Take a service such as Motiv8, for young people in Portsmouth. The enormous amount of money that it saves the public purse in the long term is well documented and there is no doubt that such services are required. Yet unless it can be sure of transition funding, some of its activities might have to stop. There is no doubt that the ill effects of its absence will be keenly felt and, in time, the council will need to re-establish similar provision—but this time, probably council-provided. That is a complete waste of money and the same could be said for other services such as Pompey Stars, Off The Record and Enable Ability, which already deliver very good returns on investment.

To shut such services in spring purely to reinvent them in the summer, following the loss of staff, premises and good will, seems a crazy thing to do, especially as these services are often able to attract considerable additional funding if they are given enough time to do so.

This small-mindedness is further represented by the lack of a commissioning framework in Portsmouth. That makes it extremely difficult for organisations such as the Alzheimer’s Society to plug into the service needs of the population. Work is under way to streamline and standardise commissioning in Portsmouth, but I am very sceptical about whether that will create a level playing field for small voluntary organisations.

There is much to be done on the demand side of commissioning, too. If we are really to tackle the considerable unmet need that exists in Alzheimer’s and dementia care, we must be focused on that need and find ways to meet it. Portsmouth city council must cut its backroom costs and find ways of making every pound spent on these services lever in more funding and volunteers. It should be increasing provision, not shutting services in the north of the city such as those provided at the Patey centre.

[Mr Bone]

My hon. Friend has made a powerful case when mentioning her local council. What she says is absolutely true and applies across the country. My council in particular could learn from it as well.

[Penny Mordaunt]

I thank my hon. Friend; I am sure that everyone can give examples of such things happening on their own patch.

Another example of how the sector could support the commissioning and design of services can be seen in the work of the wonderful Beneficial Foundation, which provides not only training and life skills teaching for people with learning disabilities, but a fantastic business recycling scheme that provides arts and crafts materials for so many organisations. At a time when the council is seeking to introduce a business recycling scheme, would a conversation with the Beneficial Foundation not be worth while?

Thirdly, there is a refusal to maximise our community assets. The Stamshaw and Tipner leisure centre, which has been threatened with closure and demolition on more than one occasion, is due to be made structurally sound next year, but there is no funding to bring the interior up to a standard that would guarantee a sustainable number of bookings from community groups. In response, members of the community have stepped forward to do it themselves—time, tools, materials and donations have been offered. But it has been very difficult to engage with the local authority on simple matters such as the building schedule and getting approval for the work to be done. How much good will is lost when the local authority is not responsive to such offers?

In my patch, many community assets have been neglected for years, and—one suspects—earmarked for demolition, to be replaced by housing. In Cosham, for example, there is the Moat club and the amazing Wymering manor, which is even mentioned in the Domesday Book. I am delighted that at long last the Hilsea lido has been transferred as a community asset. The Pool for the People group is legendary for its hard work and dedication to restoring this wonderful community facility to its former glory. I have every confidence that we will be able to retain these assets and that in the not-too-distant future, generations of Portsmouthians will be able to enjoy the manor and the lido again. However, we have to make it as easy as possible for communities to help themselves.

The final obstacle that I have identified in Portsmouth is the lack of financial transparency at Portsmouth city council. If you go to the council’s website and look for information related to its expenditure, you will find this statement:

“We believe transparency is a key condition and driver for the delivery of our services. As a publicly funded organisation, we have a duty to our residents to be transparent in our business operations and outcomes.”

Unfortunately, that is it. There is no information about what it does spend the money on, and it is one of the only councils in the country not to have published its expenditure online. The north of the city has been scandalously underfunded for decades. The council must move to publish all its expenditure online, so that people in my constituency can see what they are owed and what has been spent—exactly what has been spent on Alzheimer’s and dementia care, for example, and what is going into our community assets.

I also want my local authority to set up a modest transition fund—of tens of thousands of pounds, not hundreds of thousands—to ensure that services whose external funding is not secure by the time of the Budget can continue until the end of summer, when statutory or other funding will be in place. The Cabinet Office needs to work closely with the Department of Communities and Local Government—and, I would argue, directly with Portsmouth city council.

[Stephen Crabb (Preseli Pembrokeshire) (Con)]

I start by echoing the thanks of my hon. Friend the Member for Wellingborough (Mr Bone), a member of the Backbench Business Committee, to all the members of his Committee and the staff who support its work. We have had an interesting first chapter to this debate and I shall try to provide substantive responses to each contribution.

First, I turn to the speeches made by my hon. Friends the Members for Filton and Bradley Stoke (Jack Lopresti) and for Portsmouth North (Penny Mordaunt), who both spoke passionately about social mobility and the contribution that community organisations make to delivering the big society. Unlocking social mobility is at the heart of the coalition Government’s agenda. We believe that a fair society is one in which opportunities are detached from origins and everyone has the chance to do well regardless of their background. If everyone can fulfil their potential and people’s talents are unlocked, our economy will also benefit.

However, we should recognise that social mobility trends in the UK are not encouraging. There is evidence that social mobility declined for people born in 1970 in comparison with those born in 1958. Data from the OECD show that, relative to other countries, the earnings of individuals in the UK are strongly related to the earnings of their parents.

We want to reduce the degree to which patterns of advantage and disadvantage are carried across from one generation to the next. The Deputy Prime Minister is championing social mobility within the Government and is chairing a social mobility ministerial group to ensure cross-Government action. A social mobility strategy will be published early next year and several reforms that aim to improve social mobility are already in process. Alan Milburn has been appointed as the independent reviewer of social mobility, to keep us on our toes.

I agree with my hon. Friend the Member for Filton and Bradley Stoke, who said that the Government cannot improve social mobility by working alone. That is true. Individuals, civil society organisations, employers, community groups and other non-governmental organisations play a critical role in helping people to do well, regardless of their backgrounds. The three pillars of the big society—social action, community empowerment and reforming and opening up public services—will empower people to take control of their lives, and the rest of society, not just the state, will help them to do that.

The Government are committed to supporting the voluntary, community and social enterprise sector to take up opportunities and play its part in the big society. We want to recast the sector’s relationship with the state and give it a huge range of new opportunities to shape and provide innovative, bottom-up services and solutions where state provision has failed. We recognise that those opportunities will not emerge overnight and that, furthermore, spending reductions will also have an impact. We are making £100 million of transition grant funding available to front-line organisations over this and the next financial year to support the sector through this difficult period. That will give such organisations the breathing space that they need.

Ministers have also made three clear commitments to support the sector over the longer term. First, we will make it easier to run voluntary and community groups and social enterprises; secondly, we will put more resources into the sector; and, thirdly, we will make it easier for the sector to work with the state. Examples of our work in that area include the Lord Hodgson review into cutting red tape, and the big society bank, which will help to grow the social investment market and broaden the finance options open to the sector. We are consulting on proposals to improve infrastructure support for front-line civil society organisations in order to ensure that the Government’s investment in improving the capability of the sector in the future is appropriate and effective. That consultation closes on 6 January.

[Mr Bone]

When the Backbench Business Committee produced this pilot form of business, I did not know that we would have the novel experience of hearing a Whip at the Dispatch Box. I think it is my hon. Friend’s first time at the Dispatch Box, but he is doing a good job. I wonder whether we will be hearing from more Whips at the end of term. In many regards, he is doing much better than the normal Ministers.

[Stephen Crabb]

I think there was a compliment in there somewhere. I remind my hon. Friend that it is not an entirely novel experience. In the previous Parliament and in this Parliament, Whips have been deployed in a variety of ways, including at the Dispatch Box.

My hon. Friend the Member for West Worcestershire (Harriett Baldwin) raised the “knotty” issue of the West Lothian question. The Government have announced that they will establish a commission to consider that issue as part of their wider political reform. She referred to the answer to a question asked last week by my hon. Friend the Member for Brighton, Kemptown (Simon Kirby) from the Parliamentary Secretary, Cabinet Office, my hon. Friend the Member for Forest of Dean (Mr Harper), who has responsibility for political and constitutional reform, in which he said that the Government will make an announcement on the commission in the new year. I am happy to confirm that we do indeed mean 2011. That is very much part of our programme for next year. The issue has been around for at least 150 years, so I encourage my hon. Friend the Member for West Worcestershire to bear with us and show patience, because it is important that we get the right solution to some difficult issues.

We are continuing to give careful consideration to the timing, composition, scope and remit of the commission. Its work will need to take account of our proposals to reform the House of Lords to create a wholly or mainly elected second Chamber. There are changes being made to how this House does its business and there are developments in devolution, not least through the Scotland Bill before the House. As I have said, we will be making an announcement on that in the new year.

Two hon. Members addressed the issue of the 2011 census. We had powerful speeches from the hon. Members for Westminster North (Ms Buck) and for Slough (Fiona Mactaggart). All hon. Members will be aware that the census takes place on 27 March. Accuracy of the census is very important, because it is used to allocate billions of pounds of public spending every year. The Office for National Statistics takes the census extremely seriously and is working very hard to ensure that the problems of undercounting experienced in 15 local authority areas in 2011, including in Westminster, are not repeated. The ONS is actively engaging with every authority to ensure that there is a successful census next year, and it has a partnership plan in place with each local authority. A plan for London as a whole has also been developed with the Greater London authority and the London boroughs.

--- Later in debate ---

[Stephen Crabb]

We will write to both hon. Members on a number of the questions they asked about the census. Recruitment is, overall, going very well. Recruitment of 4,000 special enumerator and census collector jobs began in September and is nearing completion; 67,000 applications have already been received. Recruitment of collectors began in November and is also progressing well, with 82,000 applications received so far for around 30,000 roles. Efforts are targeted in the small number of areas where allocations have been slower.

On the subject of the Queen’s diamond jubilee competition for city status, I pay tribute to the work, energy and commitment of the hon. Member for Perth and North Perthshire (Pete Wishart) in supporting his local community’s bid. The last occasion to have been marked by granting city status was Her Majesty’s golden jubilee in 2002, when separate competitions were held in the devolved nations. That resulted in the granting of city status to one town.

[Mr Bone]

On a point of order, Mr Speaker. Am I right in understanding that the 10-minute limit for my hon. Friend to respond is only guidance and that he can run on into extra time?

[Mr Speaker]

As usual, the hon. Gentleman is correct. The time limit was an expectation that I stated at the outset, but the Chair will exercise judgment about when the debate should be concluded. The hon. Member for Preseli Pembrokeshire (Stephen Crabb) is seeking to respond to points, and he may briefly continue to do so.