BBC Accountability and Transparency

Nigel Huddleston Excerpts

Tuesday 15th March 2022 Westminster Hall

[The Parliamentary Under-Secretary of State for Digital, Culture, Media and Sport (Nigel Huddleston)]

It is an honour, again, to serve under your chairmanship today, Sir Gary. I thank the hon. Member for East Londonderry (Mr Campbell) for securing the debate and for the many important points he, the hon. Member for Strangford (Jim Shannon) and my hon. Friend the Member for Blackpool South (Scott Benton) have raised. I know all three are frequent commentators on BBC performance, and I know that the hon. Member for East Londonderry has had conversations with my colleagues at the Department for Digital, Culture, Media and Sport. I will make sure they are aware of the issues he has raised today. My colleagues and I regularly meet the BBC and will be happy to raise the hon. Gentleman’s points.

He is absolutely right; this debate, and the success he has had on the points he has raised, show that the BBC is accountable, as he said so clearly and eloquently, to Parliament, and to the public and the licence fee payers. That is really important and the hon. Gentleman made the point clearly.

[Ian Paisley (North Antrim) (DUP)]

Will the Minister continue to raise the issue of the complaints mechanism process with the BBC? In the last year for which figures are available, 2020-21, there were almost half a million audience complaints to the BBC about content. Eighteen resulted in a partially upheld or an upheld complaint. That is a woefully inadequate complaints process, when it results in such a low number of upheld complaints.

[Nigel Huddleston]

I thank the hon. Gentleman for his comments. I know that he raised that issue with my colleagues at DCMS, including the Secretary of State. He raises important points. Addressing complaints is an important part of the responsiveness that the BBC can show, and the respect it can show to the public, as well as to Parliament. I will make sure that his point is reiterated—I know he has raised it before.

As the Secretary of State has said, the BBC is a global British brand. The Government want the BBC to continue to thrive in the decades to come, and to be a beacon for news and the arts around the world.

There are many things the Government support about the BBC. At this time, I want to draw particular attention to the work the BBC has been doing in relation to the conflict in Ukraine. The value of the BBC to people across the globe can be seen in the brave and admirable work of many BBC journalists who are risking their lives to bring us unbiased and accurate news from a live war zone in Ukraine.

However, the Government have also been clear that there are areas where we want to see the BBC do better. That includes the BBC’s approach to openness and transparency, which is the matter for discussion today. The BBC’s royal charter, underpinned by a more detailed framework agreement, guarantees the BBC’s current model, as an independent, publicly owned, public service broadcaster.

My hon. Friend the Member for Blackpool South raised the issue of value for money. On 17 January, the Secretary of State announced in Parliament that the licence fee would be frozen for the next two years and would rise in line with inflation for the following four years. This settlement aims to support households at a time when they need that support the most and sends an important message about keeping costs down and giving the BBC what it needs to deliver to fulfill its remit. The BBC will continue to receive around £3.7 billion in annual public funding, allowing it to deliver its mission and public purposes and to continue doing what it does best. We recognise the important point about money that the hon. Gentleman raised.

The charter also requires the BBC to act in the public interest; to observe high standards of openness; and to seek to maximise transparency and accountability. The public has a right to expect the BBC, as a public service broadcaster, to be open and transparent. The Government believe that this focus on transparency and accountability is a key obligation for the BBC and essential to maintaining public trust. That is why, for example, the Government now require the BBC to publish salary details of all BBC staff paid over £150,000, which was done for the first time in the BBC’s annual report back in 2016-17. The public deserve to know how their licence fee is being spent.

The hon. Member for East Londonderry mentioned the issue of the external events register. In 2020, the BBC announced it would publish a quarterly summary of the paid-for external events undertaken by on-air staff in journalism and by senior leaders in order to promote the high standards of impartiality. The first quarter to be published covered January to March 2020-21. The Government welcome the publication of this information and it is an important example of how the BBC can increase its openness and transparency.

The hon. Gentleman mentioned that perhaps he can chalk this up as a success. It looks as if the BBC has already moved to be even more open in the characterisation. I hope that is a step in the right direction and shows that the BBC is listening and has heard the points raised by him and others and will take action. I understand his frustration at having to labour those points, but I think this shows that movement in the right direction can be made.

As we know, unfortunately, the BBC has fallen short in the past in a number of ways. Lord Dyson’s report last year into the “Panorama” interview with Princess Diana shed light on the serious consequences incurred when the BBC does not meet the high standards of integrity and transparency which we expect from a public service broadcaster. Lord Dyson found that the BBC’s broadcast coverage was not open in regard to what the BBC knew about its own activities or transparent enough in response to questions from the press.

The BBC has clearly made progress since the 1990s, when the interview took place. The subsequent review by Sir Nicholas Serota into the BBC’s editorial process, governance and culture found that the BBC was much more open and accountable than it was 25 years ago, but that more could still be done. The Serota review also uncovered a persisting culture of defensiveness at the BBC, especially around admitting mistakes. The review also noted that, as a publicly-funded organisation in a society that is increasingly open, the BBC must further identify opportunities to enhance transparency.

This view is also held by Ofcom, the independent regulator of the BBC. Ofcom has consistently called for the BBC to be more transparent in how it explains its decisions to the public, engages with industry on proposed changes to its services, and in its reporting. Ofcom’s most recent annual report on the BBC’s performance noted that it has seen some improvements in recent years, but more needs to be done. We support Ofcom’s view that it is critical that the BBC holds itself accountable by clearly setting out how it will implement its strategies, measure their success and report on their effectiveness.

The Government have therefore welcomed the BBC’s acceptance of the Serota review’s findings and recommendations in full and the BBC’s publication of its 10-point impartiality and editorial standards action plan. We see this as an essential step in driving culture change at the BBC.

We also welcome recent announcements that the BBC will be carrying out the first of its thematic editorial reviews under the plan of its coverage of taxation and UK public spending. This will be chaired by Sir Andrew Dilnot and Michael Blastland, and the Government look forward to publication of the review this summer.

[Mr Campbell]

I thank the Minister for the comprehensive nature of his response. In the concluding part of his response, will he detail the issue that I raised towards the end of my speech in relation to the commissioning of programmes, which is an important part of the debate?

[Nigel Huddleston]

I thank the hon. Gentleman for reiterating that point. I will come to it in a moment.

Looking further ahead, the Government will shortly begin the mid-term review of the BBC charter, which will consider the overall governance and regulation of the BBC. A key part of that review will be whether the BBC plans for reform have materially contributed to improving the organisation’s internal governance.

The hon. Gentleman mentioned the point about commissioning, and in that context he highlighted the incredibly successful Northern Ireland independent production sector, and the overall film and TV production sector in Northern Ireland, which I know; I have managed to visit it a couple of times. It is absolutely incredible—world class—both in front of and behind the camera, which is why so many productions are based there. It is a really important sector, and commissioning and the commissioning process is vital.

According to Ofcom’s annual report on the BBC for 2020-21, published in November last year, the BBC has confirmed it is on track to meet the charter requirements on commissioning—64% of television, 53% of radio and 59% of online opportunities were open to competition. Ofcom notes that progress towards the targets this year has not been as significant as in other years, and in the case of online the percentage of content that is contested decreased. For TV and radio programming, Ofcom understands that the smaller increase is due to the BBC putting some of its plans for competitive tendering on hold due to the impact of covid-19. I will ensure that my colleagues in the BBC hear the other comments that the hon. Gentleman raised earlier. I am sure that they will keep a close eye on the record in Hansard.

Richard Sharp, the chairman of the BBC, has said:

“Trust is the foundation of the BBC’s relationship with audiences and it is more important now than ever.”

I agree. It is for this reason that it is more necessary than ever to rebuild and maintain trust in the BBC among those who have lost it. The BBC has made promising steps towards greater transparency and accountability, but there is more to be done. The Government will continue to work closely with the BBC to ensure that it remains trusted and valued by audiences in the UK and across the world for many years to come.

Question put and agreed to.