Angiolini Inquiry Report

Nick Smith Excerpts

Thursday 29th February 2024 Commons Chamber

[James Cleverly]

The hon. Lady raises an incredibly important point about ensuring that offences are taken into consideration in vetting. That is part of the set of reforms that we will look at driving through. She makes a point about numbers of officers and budgets; I am not convinced that that is necessarily the most useful metric of the seriousness with which we take things. As I say, the strategic policing requirement makes clear my expectations. Ultimately, we continue to increase the financial support for the policing of these issues. I will continue, as I have committed to the House, to ensure that police officers of all ranks take this seriously, because without attitudinal change and a fundamental shift in philosophy, increased funding and changed processes —both of which are incredibly important; I absolutely agree with her on that—will not have the effect that she and I both desire.

[Nick Smith (Blaenau Gwent) (Lab)]

I thank the Home Secretary for his statement. Like many, I was shocked by the murder of Sarah Everard three years ago. I praise the dignity of her family. I worry for women walking home at night. I lost trust in the police then.

To follow on from the challenge by the shadow Home Secretary, my right hon. Friend the Member for Normanton, Pontefract and Castleford (Yvette Cooper), surely if an investigation into a police officer is launched after allegations of domestic abuse or sexual assault, that officer should be suspended straightaway.

[James Cleverly]

I have worked with professional standards officers. Something like that, which might superficially seem obvious, is often more complicated. We have put forward changes in the thresholds that trigger a suspension. Of course, we expect investigating officers to move swiftly, as I said at the Dispatch Box on Second Reading of the Criminal Justice Bill. We want officers who are innocent to be vindicated quickly, and we want officers who are not to be removed from the force. That remains the philosophy that underpins our work on this.

Off-road Biking

Nick Smith Excerpts

Tuesday 20th February 2024 Westminster Hall

[The Minister for Crime, Policing and Fire (Chris Philp)]

It is a pleasure to serve once again under your chairmanship, Mrs Latham. I congratulate my hon. Friend the Member for Darlington (Peter Gibson) on securing this important debate. As has been said, this is a question that comes up quite often, and a number of hon. Members, some of whom are here and some of whom are not, have raised this issue over recent months.

I will start by making some remarks about antisocial behaviour more widely. I agree with the comments made by my hon. Friends the Members for Darlington and for Hartlepool (Jill Mortimer), the hon. Members for Strangford (Jim Shannon) and for North Antrim (Ian Paisley), and the shadow Minister, the hon. Member for Nottingham North (Alex Norris) that antisocial behaviour is something we should take extremely seriously. It causes people to feel a sense of menace in their own communities. It can create a sense of disorder and unease, and a sense that people’s local neighbourhoods, parks, high streets or other public places are not places of safety. That is why we should be taking all forms of antisocial behaviour, including the abuse of off-road bikes, extremely seriously.

[Nick Smith (Blaenau Gwent) (Lab)]

In Gwent, we have a regional roundtable that considers illegal off-road bikers. MPs, MSs, council officials, farmers and passionate bike riders come together to try to deal with this ongoing scourge. It is worth reporting that in recent months Gwent police has, with local councillors, launched a team, with shared prosperity funding, to look at this important, ongoing and growing issue. Does the Minister agree that sustained, strong enforcement is at the root of dealing with this difficulty? Illegal off-road bikers who badly damage our environment, endanger animal stock, intimidate hikers and dog walkers, and sometimes threaten farmers need to be dealt with properly. What police powers does he think can be brought to bear to beat this blight? Lots of my constituents are concerned about this issue. Will the Minister clarify why he has until now believed that registration is not necessary to help with this growing problem?

[Chris Philp]

I agree that strong enforcement is critical. We should have a zero-tolerance approach to off-road biking, as we should to all forms of antisocial behaviour. As I said, it is a menace. It makes people feel uneasy and unsafe, and there should be strong enforcement not sometimes but always, and I hope that is what Gwent police force is doing locally.

The hon. Gentleman asked about the police’s powers; I was going to come to this, but since he has asked about it, I will address it now. The most relevant power is the power the police have under section 59 of the Police Reform Act 2002 to seize vehicles, including off-road bikes, that are used antisocially. That can be the result of using a vehicle in a careless or inconsiderate manner or in a manner that causes alarm, distress or annoyance. A vehicle can also be seized under different provisions if it is being driven without insurance. There are, then, a number of powers, but particularly that section 59 power. I would expect all forces to use those powers to the fullest possible extent, and I know that Durham constabulary, to which my hon. Friend the Member for Darlington referred, is doing that as part of its Operation Endurance.

The hon. Gentleman also asked about registration and, I suppose, the associated question of insurance. If an off-road bike is ridden or used on a public road, it needs to be insured and licensed. However, the Government are not convinced that it would be reasonable to introduce a requirement for insurance or licensing—the requirement to have a number plate—for off-road bikes driven only on private property such as farmland. Although there are significant problems, the vast majority of people who use off-road bikes privately on farmland or their own land do so reasonably and lawfully, and we do not want to impose on those lawful and reasonable owners the extra costs, which could be quite significant, of either having to register and get a number plate or having to insure. We would prefer to focus on those off-road bikes and all-terrain vehicles that are used illegally on the roads because they are uninsured or unlicensed or because they are being driven in an antisocial manner.

Before I come on to the specifics of tackling off-road bikes, which is the topic of the debate, let me say that we are taking antisocial behaviour more widely very seriously.

[Nick Smith]

The issue of registration is important and does need working through. On the mountain tops of our valleys in south Wales, we have thousands of acres of common land, and that is where the illegal off-road bikers spend the majority of their time. They create a proper mess, and it is really awful—it destroys our environment. What is the best way of dealing with off-road bikers on common land, which is found across large parts of the UK?

[Chris Philp]

I thank the hon. Member for Blaenau Gwent for posing that question. I think that the requirement to have insurance under section 165 of the Road Traffic Act 1988 includes public places, and I will go away and find out whether common land counts as a public place, because that is potentially a relevant question. I will also look into whether the requirement to carry a licence plate applies just to those driving on public roads or whether it also applies on common land, which might be—I am not saying it is, but it might be—categorised as a public place. So I will look into the insurance and licence plate requirements for common land, which might be considered by the law as a public place, and write back to the hon. Gentleman with an answer. In relation to purely private land, I think that the comments I made earlier do stand.

Net Migration Figures

Nick Smith Excerpts

Thursday 25th May 2023 Commons Chamber

[Robert Jenrick]

My hon. Friend makes a number of important points. I think few Members of this House have argued more consistently than I have that we need to build more homes and that there needs to be a proper join-up between the numbers coming in and the way we accommodate them. There are, I am afraid, intolerable pressures placed on the country’s public services and housing supply by sustained very high levels of net migration. That is one of the reasons why we need to take action. We announced a package of measures this week, which includes changes to the rules with respect to student dependants and increased enforcement activity to clamp down on egregious abuse of the system by education agents. As I said in answer to earlier questions, if we need to make more changes, we will do so.

[Nick Smith (Blaenau Gwent) (Lab)]

There is a huge gap between the Government’s rhetoric and reality. The Minister just said that the net migration figure would return to pre-pandemic levels in the medium term, so can he please say what his assessment is for the net migration figure for the year ahead?

[Robert Jenrick]

As I said in answer to earlier questions, we expect numbers to reduce. We are taking further steps this week, which we think will make a material difference. If we need to do more, we will, because net migration is far too high. I hope the hon. Gentleman, by his question, agrees with me in that regard, and that he will support the measures we take to bring numbers down.

Fishing Industry: Visas for Foreign Workers

Nick Smith Excerpts

Thursday 20th April 2023 Commons Chamber

[Miss Dines]

The Government accept that there are special requirements in relation to fishing, which is why these fishermen are skilled workers, and they should be applying through the skilled worker scheme. It is not accepted that the industry has been left in limbo: it has been allowed a six-month delay, with plans for generous support that will be announced imminently.

Again, comparisons with the agricultural industry are false, because we have seasonal, low-skilled workers in that industry for a good reason, and they have a different scheme. For fishermen, it is all year round, and these are highly skilled workers. It does the industry a disservice to say that they should be treated in a similar, seasonal, once-a-year or twice-a-year way. The industry needs to be able to accept these changes, which have been passed by the Government in this House. There will be a generous package of support to assist it so that it will no longer be in limbo—as the hon. Lady says—but will be able to plan to be treated in the same way as the rest of the UK.

[Nick Smith (Blaenau Gwent) (Lab)]

The Home Office’s treatment of sectors employing large numbers of migrant workers has been hapless for years, so can I press the Minister: by when will we see the generous offer that she has talked about today?

[Miss Dines]

I do not accept that the system has been dealt with by the Government in a haphazard or hapless way. There has been a lot of consultation with the industry, and there has been the significant delay that I mentioned. The industry has been given time. Of course, the Government are very sympathetic to every industry across this great nation of ours. However, we do now need to move on with the will of Parliament and make sure that this industry goes along with what everybody else has to use—the skilled worker route. That is what we are going to do, but there will be generous support for employers to make sure they are able to make those changes.

Oral Answers to Questions

Nick Smith Excerpts

Monday 6th February 2023 Commons Chamber

[Suella Braverman]

The hon. Gentleman raises a very important point about access to firearms or other weapons for people with a track record or indication of mental health vulnerabilities. We must wait for the coroner report to be issued, so I will not comment substantively, but we are looking very closely at this and I hope to report on it in due course.

[Nick Smith (Blaenau Gwent) (Lab)]

There have been too many examples of misogyny and sexism in public services in recent times, so can the Home Secretary reassure the House that sufficient resources will be provided to clear out the worst offenders and help change the culture so we can once again have confidence in our important police services?

[Suella Braverman]

The hon. Gentleman is right that recent instances have really shaken confidence in the whole of the policing family throughout the country, and although there are many thousands of professional, expert men and women who put themselves forward every day, it is clear that policing must do better. That is why I have asked the College of Policing to strengthen the statutory code of practice for police vetting, we have tasked the Angiolini inquiry to look into the specifics of the David Carrick case, and we have commissioned the inspectorate to conduct a rapid review of all forces’ response to the inspectorate’s recent review into vetting and counter-corruption. It is clear that standards need to rise so that cases such as the tragic ones we have seen become a thing of the past.

Migration

Nick Smith Excerpts

Wednesday 16th November 2022 Commons Chamber

[Nick Smith (Blaenau Gwent) (Lab)]

Is it true that the Home Secretary disagreed with the ideas of the former Prime Minister, the right hon. Member for South West Norfolk (Elizabeth Truss), on extending the seasonal agricultural worker scheme to help to provide important extra, temporary migrant labour for our farming sector?

[Robert Jenrick]

I am not aware of any such disagreement.

Police Service: HMI Report

Nick Smith Excerpts

Thursday 3rd November 2022 Commons Chamber

[Chris Philp]

I share the hon. Lady’s horror at the case she describes, which was heard in her local area. It is a truly shocking case. On the question of transfers, one reason for the police uplift programme, hiring the extra 20,000 officers, is to ensure that there are no gaps that need to be filled. There are important recommendations among the 43 that address the question of vetting. On her point about checking the existing cadre of officers, I draw attention again to the point I made a few minutes ago about the regular rolling process of rechecking, which the report also refers to.

[Nick Smith (Blaenau Gwent) (Lab)]

This is a sad saga of Government and police management failure. Understandably, there will likely be increased vetting after this important report, so by when will all the additional 20,000 police officers promised so long ago actually be in post?

[Chris Philp]

Of the extra 20,000 officers, just over 15,000 were in post by 30 September this year. The information I have been provided with in the last week—my first week in this post—is that by the end of March 2023, in four or five months’ time, all 20,000 will have been recruited as planned.

Oral Answers to Questions

Nick Smith Excerpts

Monday 20th June 2022 Commons Chamber

[Priti Patel]

I am very conscious of the great support in my hon. Friend’s constituency—in fact, I have visited it a couple of times now and seen not only the police officers on the front line, but the way the community is coming together on safer streets. I have absolutely heard his request for this particular bid.

[Nick Smith (Blaenau Gwent) (Lab)]

The school holidays in Wales and England start on 22 July. There are nearly 30 million visits abroad by air in quarter 3, which includes those school holidays. To help families get away, will the Passport Office backlog be cleared by 22 July?

[Kevin Foster]

We have already made clear the actions we are taking. Since April last year we have been advising people to allow up to 10 weeks for an application, although 91% of people get their passport back within six weeks of applying. The hon. Member will also be aware that in some instances, such as school trips, collective passports can be used, subject to those being accepted by the country they are travelling to.

HM Passport Office Backlog

Nick Smith Excerpts

Tuesday 14th June 2022 Commons Chamber

[Kevin Foster]

I join the hon. Member in paying tribute to the staff at the Belfast passport office, who are working hard and delivering a strong service. I am pleased to hear about the engagement that he and his colleagues have had, which reflects some of the comments of other Northern Ireland Members about support in a previous exchange on passports. There is incentivised overtime, but obviously there has to be a balance in terms of wider pay policies. As I touched on, we need to ensure that people are working sensible amounts of overtime, because working seven days a week for months on end is not healthy or appropriate.

We are certainly looking at the future and what the capacity is in particular locations. We looked to see how we could maximise that, particularly as social distancing regulations ended. We dealt with something like 60,000 people at the counters in March and 74,000 last month. Although that is not the majority of our applications, it is certainly a service that we have looked to expand, as I will come on to in a moment.

[Nick Smith (Blaenau Gwent) (Lab)]

Will the Minister give way?

[Kevin Foster]

I will give way one final time and then make some progress.

[Nick Smith]

I thank the Minister for giving way. Will he please tell us how big the backlog at the Passport Office is at the moment?

--- Later in debate ---

[Kevin Foster]

I think it is safe to say that the vast majority of Passport Office staff have been back in the office for some time; indeed, as I have touched on, some of them have been in the office for seven days a week working overtime. There is a very small cohort employed specifically to handle digital work that is wholly online and can be dealt with purely online. Mostly that will be what we call simple renewals, where it is not necessary to look at documents—to prove citizenship, for instance. We have done pretty much all we can in getting people back into the office, although we did not exactly get a great deal of support for that approach from the Opposition. I am satisfied that the vast majority are now working in the office; anyone who needs to be in the office to do their work has been in the office now for some time.

[Nick Smith]

Will the Minister give way?

[Kevin Foster]

The hon. Gentleman has already intervened once so I will continue.

HM Passport Office endeavours to process all applications as quickly as possible. The simplest of applications submitted online can be processed with fewer manual interventions, as I have just said, meaning a passport can be issued much more quickly. To help customers submit a simpler application, HM Passport Office is currently delivering a digital marketing campaign across social media with some basic tips such as applying online if possible and using a photo code from a photo booth or shop, including the photo booth we have here in Parliament.

It is worth noting, however, that the standard service does not have a guaranteed timeframe as a British passport cannot and will not be issued until all checks are satisfactorily completed. If further information is needed or an application is complex, the application will take longer, especially if there is doubt about whether the applicant is a British citizen.

--- Later in debate ---

[Kevin Foster]

The failure of the telephone line means that constituents have waited longer than they should have done. There have also been difficulties in receiving prompt updates to inquiries made by right hon. and hon. Members on their behalf. The number of HM Passport Office staff supporting the Home Office’s MP hotline and offering input and surgeries at Portcullis House has steadily increased. That will be monitored to ensure that those services to colleagues continue to improve. I am advised that people are now waiting much less time.

[Nick Smith]

On a point of order, Madam Deputy Speaker.

[Madam Deputy Speaker (Dame Rosie Winterton)]

I hope that it is a point of order and not just disturbing the debate.

[Nick Smith]

Could you give some advice, Madam Deputy Speaker, on whether there is a difficulty with sightlines to this corner of the Chamber, as the Minister seems unable to see requests to give way from Labour Members?

[Madam Deputy Speaker]

First, that is not a point of order. Secondly, I am sure that the Minister is well aware of the calls for him to give way, but it is entirely for him to decide whether to do so.

--- Later in debate ---

[Nick Smith (Blaenau Gwent) (Lab)]

The Government are letting down thousands of families across our country. The Passport Office is in chaos because record applications are not being processed in good time. The Home Office was warned about this last year but has failed to take sufficient action. Indeed, its own key indicators last autumn showed that a storm was brewing. I have been frustrated by Ministers ducking and diving and not admitting the scale of the problem. I have submitted a dozen parliamentary written questions about this, but I have had poor responses on the size of the backlog, on the metrics that are being used and on when the service will return to normal. The only figure available was a leak to the press suggesting a 500,000 backlog.

This problem is causing havoc to people’s plans. My office is hearing from worried constituents every day. One case is a seven-year-old constituent who has a family holiday to Australia next week. Their application was submitted on 16 March. It took six weeks for the Passport Office to request information, which was sent back straight away, and tomorrow marks 13 weeks since they first applied. The family needs the passport in order to apply for a visa, so these delays are risking their family holiday.

This is being made worse by the clunky system that the Passport Office is still using. An upgrade was planned three years ago, but it still has not happened. A new digital system would reduce processing time and cost less, so this needs to be done urgently. In the Minister’s closing remarks, can he please tell us when this will happen? Yes, more staff have been hired and more applications are being processed, but still the applications pour in and the delays continue. Families are having to resort to fast-track applications just to get their passports back in time, but at double the cost.

We must have a realistic action plan to get the service back to normal by the middle of July, ahead of the summer holidays. I think the Passport Office needs to tag-team with the National Audit Office to better understand the problem. It must improve its process management and we must have much, much better reporting to Parliament. We are all afraid that the problem will get even worse as the summer holidays approach. Ministers must grip this now, before family holiday plans are turned to sand.

HM Passport Office Backlogs

Nick Smith Excerpts

Thursday 12th May 2022 Commons Chamber

[Nick Smith (Blaenau Gwent) (Lab)]

(Urgent Question): To ask the Home Secretary if she will make a statement on backlogs at Her Majesty’s Passport Office.

[The Parliamentary Under-Secretary of State for the Home Department (Tom Pursglove)]

Due to covid-19, more than 5 million people delayed their passport applications in 2020 and 2021. With demand for international travel having returned, Her Majesty’s Passport Office is currently receiving a higher number of passport applications than ever before; 9.5 million applications are expected in 2022 compared with approximately 7 million in a normal year.

Since April 2021, 500 new staff have joined and a further 700 will join by the summer. As a result, the vast majority of passport applications are being processed within the 10-week timeframe and more than 90% within six weeks. Less than 1.4% of the passports printed last week for UK applications had been in the system for longer than 10 weeks.

With a record number of applications in the system, customer inquiries have increased accordingly. However, the passport advice line, which is run by Teleperformance, is not currently meeting the needs of passport customers. Clearly, that is not acceptable. The Home Office has clear standards for the level of service that suppliers are expected to provide.

Her Majesty’s Passport Office has engaged with Teleperformance at its most senior levels to emphasise the need to significantly improve performance as soon as possible. Alongside steps to bring the operation of the passport advice line, email and call-back functions within the required standard, Teleperformance is urgently bolstering staff numbers in response to the recent surge in customer contact, with 500 additional staff due to be added by mid-June.

We recognise that hon. Members will wish to raise cases and queries on behalf of their constituents, as is, of course, right and proper. Her Majesty’s Passport Office staff have therefore been deployed to answer passport-related inquiries to the Home Office’s dedicated MPs hotline and, for the most urgent cases, they will also be available to conduct in-person passport surgeries in Portcullis House.

Although we acknowledge that there have been issues with customer contact that must and will be resolved, I take the opportunity to recognise the work of Her Majesty’s Passport Office staff who continue to ensure that the vast majority of passport applications are processed in under 10 weeks. Their efforts, alongside the extensive work that went into preparing for record demand, have ensured that passport applications continue to be processed in higher numbers than ever before.

Across March and April 2022, Her Majesty’s Passport Office completed the processing of nearly 2 million applications. As that output demonstrates, HMPO staff are firmly focused on maintaining a high level of service and are fully committed to ensuring that people receive their passports in good time for their summer holidays.

[Nick Smith]

Thank you, Mr Speaker, for granting this urgent question.

I thank the staff working on the passport backlog, but many people across our country will not be satisfied with the Minister’s response today. A constituent told me yesterday:

“It’s terrible. We’re due to fly out on Sunday but are still unable to get our youngest son’s passport. Every time I phone I get passed to a different department, then hold, then the phone line goes dead.”

Another told me:

“I’ve called 40 times in the past week, they cut me off every time. I don’t know what to do and am breaking down at this point.”

The facts are that there are long queues outside passport offices; that hours and hours are being spent on phone lines; and that families are afraid of holidays getting cancelled. This situation was avoidable. It was obvious that, when restrictions ended, people would need passports to get away.

The Prime Minister blames a mañana culture at the Passport Office. We need a strategy that improves performance and helps families now, not those flippant comments. During a cost of living crisis, telling people to spend an extra £100 per person to fast-track their application rubs salt into their wounds.

Yesterday, the Home Secretary told us of record passport delivery, which is good, but we need the facts today. How big is the actual backlog? By when will the Passport Office’s too-long 10-week timeframe be down to the normal three weeks?

Deliveries are also delayed and other companies are having to help TNT. Its £77 million contract cannot be value for money, so will the Government be renewing that contract in July?

After years of covid, families finally want to get away this spring and summer. Instead, they face losing thousands of pounds if they cannot keep their holiday after the grief of chasing their passport. The Government need to do much, much better than this.

[Tom Pursglove]

I am very grateful to the hon. Gentleman for putting in for this urgent question today and for the way that he approached his contribution.

I again thank HMPO staff for the tireless work that they are doing to issue passports as quickly as possible for people who have made those applications; in saying that, I am sure the whole House joins me. I can also confirm for the House’s benefit that the service I referred to in Portcullis House is now live and available for colleagues to access to get help with these matters. Of course, it is also worth pointing out that the Minister for safe and legal migration—the Under-Secretary of State for the Home Department, my hon. Friend the Member for Torbay (Kevin Foster)—issued a “Dear colleague” letter yesterday that provided further detail on this issue.

The hon. Gentleman mentioned specifics in relation to contracts. Of course, what I must not do is get into contract-related deliberations on the Floor of the House today, but it is of course right to say that, where performance issues arise, candid conversations are had about performance and what interventions are required to improve performance, where necessary. I again reiterate for the House’s benefit that the key reality is that, between March and April 2022, Her Majesty’s Passport Office completed the processing of nearly 2 million applications. The vast majority of passport applications continue to be processed well within 10 weeks, with over 90% of applications issued within six weeks between January and March 2022. Less than 1.4% of the passports printed last week for UK applications had been in the system for longer than 10 weeks. Those are the facts. He asked for the facts. Those facts have been provided.

There is of course an expedited service available for individuals where passports have been in the system for more than 10 weeks, and I would certainly encourage people to avail themselves of that service if that is the situation they find themselves in. Of course, if there are Members of this House who have specific cases they wish to share with Ministers, we will happily take those away and look at them if colleagues make contact.