Oral Answers to Questions

Debate between Naz Shah and Sarah Newton

Monday 18th December 2017 Commons Chamber

[Naz Shah (Bradford West) (Lab)]

T6. A constituent of mine in Bradford West had three same-day assessments cancelled in a period of five weeks. Eventually, she got an appointment—a home visit—after seven months. What assessment has the Department made of same-day cancellations of work capability assessments by Maximus-employed health professionals—the number, the reasons given and the impact on the mental health of applicants?

[Sarah Newton]

I assure the hon. Lady that we have a very robust quality assurance process. Clearly, the case she has highlighted today is unacceptable. If she would like to bring me that case and discuss it with me, I would be very happy to do so.