Oral Answers to Questions

Debate between Mary Glindon and Justin Tomlinson

Monday 27th January 2020 Commons Chamber

[Mary Glindon (North Tyneside) (Lab)]

15. What recent assessment her Department has made of the (a) accuracy and (b) efficiency of contracted out health assessments for (i) employment and support allowance and (ii) personal independence payment.

[The Minister for Disabled People, Health and Work (Justin Tomlinson)]

We are committed to ensuring that individuals receive high-quality assessments that are used to decide entitlement. Providers are monitored against a range of measures, including independent audit, to improve accuracy of the advice they provide.

[Mary Glindon]

Atos, Capita and Maximus constantly fail to meet their targets for acceptable standards of assessment, and many claimants in North Tyneside have suffered as a result. Will the Minister tell my constituents how his Department will remedy such failures and explain why the Government have seen fit to reward those companies with extended multimillion-pound contracts?

[Justin Tomlinson]

As I have set out in previous answers, we are now spending an additional £6 billion through personal independence payments to support some of the most vulnerable people in society. Under the work capability assessment, we have 92% satisfaction, and under PIP it is 82%. We are ambitious for more and will continue to work with claimants, stakeholders and charities to improve the experience.