Women’s Changed State Pension Age: Compensation Debate

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Department: Department for Work and Pensions

Women’s Changed State Pension Age: Compensation

Manuela Perteghella Excerpts
Wednesday 15th January 2025

(3 days, 10 hours ago)

Westminster Hall
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John Hayes Portrait Sir John Hayes
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The hon. Gentleman is right and he encourages me to turn to the ombudsman’s report, which I have before me. Members will be pleased to note that, although I have inserted many tags into my copy of this report and the previous one, I will not refer to all of them. That would take forever.

Suffice it to say that the ombudsman found

“maladministration in DWP’s communication about the 1995 Pensions Act resulted in complainants losing opportunities to make informed decisions about some things and to do some things differently, and diminished their sense of personal autonomy and financial control.”

The ombudsman’s remedy is set out at the end of the second report. Ombudsmen recommend recompense on a scale—a series of levels, from 1 to 6. The report is here for everyone who has not studied it in detail to see: the ombudsman recommended a level 4 response. That means

“a significant and/or lasting injustice that has, to some extent, affected someone’s ability to live a relatively normal life.”

It suggests that the recompense might be between £1,000 and £2,950.

Manuela Perteghella Portrait Manuela Perteghella (Stratford-on-Avon) (LD)
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Will the right hon. Gentleman give way?

John Hayes Portrait Sir John Hayes
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I will in a second.

That suggestion seems to me to be a pretty modest response. It is not extreme, extravagant, unrealistic or unreasonable. It is a modest, measured response borne of the fact that the ombudsman has found maladministration. I have read the two reports. Having been in this House for a long time, been on the Front Bench of my party for 19 years and been a Minister in many Departments, I have rarely seen an ombudsman’s report as clear as this one about maladministration by a Government Department. On that note, I give way.

Manuela Perteghella Portrait Manuela Perteghella
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I thank the right hon. Member for giving way. Does he agree that rejecting the ombudsman’s recommendations for the compensation of WASPI women undermines the role of independent bodies in holding the Government to account? If we cannot rely on the Government to implement such findings, what message does that send to the public about justice and fairness?

John Hayes Portrait Sir John Hayes
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That brings me to the constitutional point that I said I would make. I have established an ethical case, but there is a constitutional issue about the ombudsman. Over the years, we have developed a number of ways of holding the Executive to account. Parliament does that, of course, but there needs to be other means of doing so on particular and specific issues. That is why the Select Committee system emerged: as a way of studying what the Government were doing and making recommendations accordingly. That is also how ombudsmen began. They are an additional mechanism through which Government can be held to account, but for Select Committees and ombudsmen to have meaning, they must have teeth.