(3 years, 5 months ago)
Commons ChamberThe hon. Member has been an absolute superstar in her role as the chair of the all-party parliamentary group for disability. She organised a brilliant event to incentivise, encourage and cajole MPs from across the House to lead by example by signing up to be Disability Confident employers, and we saw a huge increase in the number of MPs who are signed up. She is absolutely right to keep pushing, because collectively we can make a difference, and she has personally led on that.
(4 years, 9 months ago)
Commons ChamberReducing end-to-end customer journey times for PIP claimants is a priority for the DWP. We continue to work closely with both assessment providers, amending and refining current processes.
Constituents in my patch of Bosworth can face up to 42 weeks for clearance of their case—that is, processing and determining the tribunal hearing either in Leicester or Coventry. The national average is 30 weeks. What steps can the DWP and the Ministry of Justice take to ensure that the process is swift and that claimants are kept up to date during this time?
Her Majesty’s Courts and Tribunals Service has developed a new digital system, and it is increasing the number of judges. This goes hand in hand with our changes to the mandatory reconsideration stage whereby we are proactively contacting claimants who are seeking to appeal their decision to see whether we can help to identify additional written or oral evidence to correct the decision at that stage, reducing the number of claimants who then need to enter the independent appeal process.