Winter Fuel Payment

Luke Evans Excerpts

Wednesday 19th March 2025 Commons Chamber

[Helen Whately]

One of the things we would very much like to see is a full set of figures from the Government, but my hon. Friend makes a very important point. The Government said they wanted everyone who was eligible to sign up for pension credit and therefore be able to access the winter fuel payment, but if everyone had actually signed up for pension credit, the Government would not have saved the money they set out that the policy would save.

[Dr Luke Evans (Hinckley and Bosworth) (Con)]

The Department for Work and Pensions states that it works to a planned timescale of 50 working days for processing applications. However, on 9 December, in response to my written question, it turned out that, at its peak just before the coldest period, it was 87 working days. Even now, the answer is that it takes on average 56 working days to get pension credit sorted. That is a problem, because the Government directed people to pension credit who cannot then get access to it when they need it, at the coldest time of the year. Is that not a despicable decision?

[Helen Whately]

Yes. My hon. Friend makes a really important point. He has been every effective in his use of parliamentary questions to scrutinise the Government and get data from them—they do not like to give it willingly. He identifies the long delays for pension credit approvals and therefore access to winter fuel payment. Some will have applied before the deadline for pension credit and got the whole way through winter without getting money, or even knowing whether they were going to get any money. We know well from charities such as Age UK, which represents pensioners, that pensioners are very reluctant to get themselves into debt. If they did not know whether they were getting the payment, they would have been very reluctant to spend money in the hope that they might.

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[Helen Whately]

I was indeed extremely shocked by that statistic; that is one reason why we need to have this debate today and try to get some of the data out of the Government. They were at the time, and continue to be, incredibly reluctant to share whatever they know about the impact of this cut on people, including the terminally ill.

[Dr Luke Evans]

Going back to data, this policy does not just impact pensioners, because the Government seconded 500 extra staff to try to deal with pension credit. We know, from another written answer, that those staff came from the services handling child maintenance, counter fraud, compliance and debt, so there is going to be an ongoing impact. Do the Government not need to be transparent about the impact on the Departments that have had to move staff across to try to deal with their own policy?

[Helen Whately]

My hon. Friend makes an important point about transparency, and he recognises that this policy has had an impact not only on pensioners, but on other parts of Government, and therefore on other constituents. It is another thing that I hope the Government Back Benchers in the Chamber are taking note of, to pass on to their colleagues who, for some reason, have chosen not to be present to discuss this topic this afternoon.

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[Torsten Bell]

I will make some progress, and then I will give way further.

[Dr Luke Evans]

Will the Minister give way on the data processing point?

[Torsten Bell]

Go ahead.

[Dr Evans]

I am terribly grateful to the Minister. He made the point about there being 235,000 applications, which was great. In my written question, I asked about that and he came back and said 117,800 claims were awarded, but 114,500 were not. Those were clearly people who felt they were entitled to pension credit but who will now struggle. What support is available for those people, who are clearly right on the cusp and are now not eligible and do not have pension credit?

[Torsten Bell]

The hon. Member makes an important point. We should encourage people to apply, even if a percentage of those will always not qualify. The criteria under which people have been assessed are those put in place by the previous Administration for pension credit. However, he is right; we want as many people as possible to apply, even if some of them are not successful, for exactly the reason raised by the right hon. Member for Aldridge-Brownhills (Wendy Morton)—we need awareness of pension credit to be higher and we need to encourage claims, because a lot of people who are entitled are missing out. It is not always absolutely clear whether someone is entitled, for example if they are in receipt of attendance allowance.

All the progress since September that I have spoken about is a real achievement, but I am the first to say very clearly that it is far from job done. Far too many people are still missing out on pension credit. We are already building on this winter’s campaign, and that includes writing to all pensioners who make a new claim for housing benefit and who appear to be entitled to pension credit. In the longer term, this Government are committed to bringing together the administration of pension credit and housing benefit, making it easier for pensioners to get support. That was also a policy of previous Administrations at different times, even if delivering it was not prioritised.

We will also undertake new research on what helps boost take-up—that goes to the question asked by the right hon. Member for Aldridge-Brownhills. There is a slight misunderstanding about people wanting to apply but being reluctant—the evidence does not support that significantly. The key problem is awareness of the system.

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[Joy Morrissey]

I think our record speaks for itself—we had 14 years. It is very interesting that the Labour party talks about tough choices. For pensioners, turning off the heat—being made to choose between heating and eating—is a tough choice. That is a choice that this Labour Government have made for the most vulnerable.

[Dr Luke Evans]

My hon. Friend is correct that this is about actions, not words. Labour’s decision on the winter fuel payment was not in their manifesto; it was brought in with a piece of legislation that was voted on without an impact assessment and then put into place. Yesterday, we heard an announcement about disabilities that was also not mentioned in Labour’s manifesto. It was brought forward with a gap before the impact assessment—we will see that in a couple of weeks’ time—and it will then be taken through. Does my hon. Friend agree that the British public are being taken for fools? These are not transparent policies or policies that were put forward in a manifesto; they are being brought forward later on, under the guise of trying to do something better.

[Joy Morrissey]

My hon. Friend makes an excellent point. This is about transparency and keeping our promises to the British public, and it lays bare the truth about this Government.

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[Josh Simons]

If the hon. Gentleman will allow me a few more minutes, I will come to the exact question of the threshold at which pension credit is awarded and at which, therefore, someone is eligible for the winter fuel payment.

In order to reach the most vulnerable people, who are often the hardest to reach because they are not on Facebook and are not coming to my coffee mornings, I wrote to more than 5,000 pensioners to ensure that they received the support they deserved.

Let me end by making a broader point. Today’s debate has underscored a simple truth about Conservative Members. Theirs is no longer the party with the strength and courage to lead, whether in asserting the sovereignty of this place or in making arguments with principle.

[Dr Luke Evans]

Will the hon. Gentleman give way?

[Josh Simons]

I will not.

The Conservatives knew that the winter fuel payment needed to change—they said so in their manifesto in 2017—but they did nothing about it. They knew that NHS England was duplicating, wasting taxpayers’ money and failing to drive up standards, but they did nothing about it. They knew that flooding was getting worse in places such as Platt Bridge, Ashton and Abram in my constituency, but they did nothing about it.

Let me give an even more egregious example from this week. The shadow Secretary of State for Justice, the right hon. Member for Newark (Robert Jenrick), has stomped his feet and shaken his head about new guidance issued by the Sentencing Council. The Lord Chancellor has been clear that independent agencies should not make policy; this Chamber should. However, what the shadow Secretary of State for Justice is unwilling to confront is the fact that his party welcomed that guidance. The unequal treatment in the guidance has not changed, and he knows that. The shadow Secretary of State for Justice typifies what the Conservative party has become, and that has been exemplified in this debate. Conservative Members come to this Chamber shaking with outrage and spoiling for a spat, but they forget that they have been in charge.