Louise Haigh
Main Page: Louise Haigh (Labour - Sheffield Heeley)Department Debates - View all Louise Haigh's debates with the Department for Transport
(6 months, 2 weeks ago)
Commons ChamberI associate myself with the Secretary of State’s best wishes to His Majesty the King.
During my time in this House, I have worked alongside victims and survivors of the Rotherham child sexual exploitation scandal. Following the scandal, Rotherham council set very high standards for its taxi drivers, including installing CCTV in cabs and requiring national vocational qualification level 3 on child safeguarding. Those standards are being undercut by the Government’s deregulation of taxi standards, and nothing the Minister has set out this morning will stop that. Does he not agree that the Government’s position is putting the safety of women and girls at risk? Is it not time for robust legislation and national minimum standards to protect them?
With respect, on 27 April 2023 a new law came into force that requires licensing authorities in England to use a database to record refusals, suspensions and revocations made on safeguarding or road safety grounds. The new requirements mean that individuals who are not fit and proper to hold a taxi or private hire vehicle licence will be unable to apply for a licence with other authorities without that authority being made aware of past safety concerns. That change will help to protect passengers, including women and girls, as well as the reputation of the majority of drivers, from those who are unfit to hold that office.
What does the Secretary of State think that it says about the performance standards in the contracts that he signed with failing operators that senior executives at Avanti, whose cancellations now run at 17%, could boast about the “free money” from the taxpayer that is
“too good to be true”?
Two things: first, Avanti does not have any money under the performance regime, because it has not delivered appropriate enough quality, demonstrating that we pay only for good performance. On the specific issue that the hon. Lady raises, the Rail Minister and I raised that with Avanti. Senior executives at FirstGroup agreed with us that those comments were appalling, and they are taking steps to deal with that issue within the company.
They were disgraceful comments from Avanti, but the problem goes to the contracts that the Secretary of State is signing with such failing operators. Last year, Govia Thameslink failed on every single performance measure at its stations, but rather than enforcing the standards in the contract and demanding better, he lowered them so that Govia would still potentially receive its bonus and performance fee, at a potential cost of millions to the taxpayer. Is that not the perfect symbol of the Conservatives’ broken rail network: failure rewarded, and passengers and taxpayers paying the price?
It absolutely is not. The hon. Lady referred to Avanti West Coast, I gave her the answer to the question on Avanti and then she just repeated something that simply was not the case. According to the service quality regime under which Avanti West Coast operates, it has not received any payments, because it has not been hitting the quality targets—[Interruption.] If she would listen to my answer, Avanti has not hit the quality targets, so that is exactly the performance regime working.