Ministry of Defence: IT Systems

Lord West of Spithead Excerpts

Tuesday 14th January 2014 Lords Chamber

[Lord Astor of Hever]

My Lords, obviously, we will look at that very closely. It is very easy to be wise with the benefit of hindsight.

I failed to answer various questions asked by the noble Lord, Lord Rosser. He asked me how many Armed Forces personnel will return. I think that I answered that—the Army will be sending in 1,000 regulars to help on the ground with recruiting both the regulars and the reserves. He asked what the effect would be on recruitment, which is a question that I myself asked; the answer is that it is too early to say. How late will the project be? There will be a two-year delay before the full operating capability of the new programme is reached. The IT is due to be up and running in February 2015.

[Lord West of Spithead (Lab)]

My Lords, surely the fundamental, terrible error was, as the noble Lord, Lord Palmer of Childs Hill, said, to stop using the old system. We took out the people who actually make young men and women want to join the Army. They want to see a bluff NCO with a chest full of medals talking about the Army, not some Capita or “Crapita” person talking to them from behind a computer. As I understand it, 800 regulars who were doing that job were removed and now we are putting 1,000 back in. Does the Minister agree that that was the fundamental error?