Victims and Prisoners Bill

Lord Sandhurst Excerpts

Committee stage
Wednesday 31st January 2024 Lords Chamber

[Lord Sandhurst (Con)]

My Lords, I declare my interest as a member of the justice committee, and I endorse everything that has been said by speakers in this debate. I do not need to repeat their reasons; I shall be expanding on them in the same vein when we debate Amendment 51.

We have to give teeth to this. There has to be cultural change and it has to be a change that affects those in the Crown Prosecution Service and police at ground level because those above them will know that, if they default, something not so nice—a failure to get promotion or something practical—may happen because they will have a black mark against them by having failed to implement the victims’ code. We need teeth.

[Baroness Brinton (LD)]

My Lords, I agree with everyone who has spoken so far. I say to the Minister that, given the mentions earlier today about putting the victims’ code on a statutory footing, the brevity of this debate is in inverse proportion to the importance of the amendments. We appreciate that the Government have not come as far as us. I am grateful to my noble friend Lady Hamwee, who helpfully set out the concerns of the committee that she quoted about this not being strong enough to get compliance.

I want to go back over a little bit of history. When I joined your Lordships’ House in 2011, a number of inquiries were going on relating to victims of crime. I became vice-chair of the all-party group on victims of crime. That group introduced the stalking inquiry report, which led to stalking law reform. Between 2011 and 2019, this House debated the role of a victim’s code and the victims of crime on many occasions. I had a Private Member’s Bill on the issue which had its Second Reading in July 2019. Not only did the Conservative manifesto of 2019 mention it but there was more detail about it in an addendum to it. I have no doubt that that was due to the work of the then Victims’ Commissioner, who is the Victims’ Commissioner again, sitting on the opposite Benches.

All that was because the current system does not work; it is quite simple. Until the services that have to provide the victims’ code are made to do so, there will be no incentive for them to deliver it if they have other pressures. It is the old thing: if you have to do something, then you will. You will have targets and you will be judged by your performance. Without that—if this is just a “thing too much—it will not happen.

As we come to the end of this Parliament, I want to say that it was a key tenet of the Conservative manifesto to make sure that a victims’ code was enshrined in law, but what we have seen is not what was spoken about during that general election campaign.

--- Later in debate ---

[Baroness Chakrabarti (Lab)]

My Lords, this group is about giving teeth to the toothless tiger that is the victims’ code. To be clear, currently in law, and as proposed by the Government’s scheme in this Bill, the only indirect enforceability would be that if anybody has any other kind of proceedings against a relevant public authority, the victims’ code can be taken into account. That is it. That is not an enforceable right in any usual sense of the concept, because enforceable rights require duties that must be enforced.

Various options have been proffered by noble Lords in the Committee in the various amendments in this group. Mine is Amendment 31, on which I am grateful for the support of my noble friend Lord Ponsonby of Shulbrede and, once more, the noble Baroness, Lady Brinton. I propose here that the teeth, to some extent, go to the Victims’ Commissioner. As I said in the debate on the previous group, the Government appoint the Victims’ Commissioner; this is not some dangerous person who will be litigating everywhere. This is an appropriate person who has been appointed by the Government of the day.

I am not suggesting that victims should be able to sue directly in the courts on the victims’ code. Frankly, there is no legal aid for them to do so anyway, and I do not want them to be traumatised by more litigation when they have been so traumatised by the principal proceedings in which they have had such a bad experience. But I do want them to have real rather than illusory rights, which can be enforced.

The thing about enforceable rights is that they become more real just because they exist, because the public authorities concerned will take note. I believe they will take greater note when they know that down the road, in extremis, there is a potential reckoning if they continue to ignore victims in the way that they have, to deprioritise them or to do whatever it is that has led to some of the stories we have heard in Committee this evening.

My proposed scheme is to replace the current Clause 5, the toothless tiger, with the following enforcement procedure. Incidentally, this is not about specific cases. It is not about the Victims’ Commissioner doing something that she does not do at the moment and getting involved in this criminal case or that; there would be obvious problems with that. This is about general practice. When, for example, it comes to the notice of the Victims’ Commissioner that women are being treated appallingly when they report rape and have their mobile phones taken or are not allowed to speak to counsellors—clearly things that would never happen in real life; I am just hypothesising for a moment—the Victims’ Commissioner in the first instance would do what she does already, which is to try to engage with the public authorities at length and persuade them that there is a problem in general that needs to be dealt with.

However, there are measures in the proposed new Clause 5(4) for when that is not being complied with. In the first instance, in Clause 5(4)(a), the Victims’ Commissioner would be able to issue a notice of general guidance. It would not be about a specific case but would be general guidance to the relevant public authority about its practice that, in her view, was not complying with the code. Whether it is about separate rooms in the Crown Court or the information being required, the victim is not being treated according to the code, so the commissioner issues the notice, initially in private.

If that is not complied with within a reasonable period of time, under Clause 5(4)(b), the next tool in the armoury—which is still pretty modest—is that the Victims’ Commissioner would be able to publish that notice. In my view, that public notice is another tool for accountability in relation to the intransigence of public authorities that are simply not complying with the code.

There is then a further step. One would hope that it would very rarely happen, but maybe sometimes it would need to. This is not about specific cases and would not involve individual victims having to go through legal proceedings, but in extremis the Victims’ Commissioner would be able to start proceedings in an appropriate court or tribunal, defined in rules by the Government, to seek enforcement of the code. That would be only the Victims’ Commissioner, not any litigant in the land who was being mischievous with their money, or lefty human rights lawyers and all that stuff. It would be the Victims’ Commissioner, who is trusted and was appointed by the Secretary of State in the first place.

I think that is a pretty modest and balanced scheme for giving the toothless tiger not great big scary teeth but just some milk teeth so they can nudge these public authorities, which have had all this time and all these years with the current code and the current scheme, which is going to be replicated in the Bill proposed by the Government. It would get the Victims’ Commissioner a little bit more by way of a power to deliver for the victims that she serves.

[Lord Sandhurst (Con)]

My Lords, I hope I can do this in the time allotted, as they say.

I shall speak to Amendment 51 on training in relation to support for victims. Very simply, Clause 6 directs that criminal justice bodies must take reasonable steps to promote awareness of the victims’ code to victims and other members of the public, but the Bill does not mandate that professionals within these bodies receive any training in the code. There is no point in this provision in Clause 6 if those who are to carry it out—those who are acting on the ground within the agencies, under the chief constable or within the prosecution service—are not aware of their duties or trained properly to deliver them. This part of the Bill risks being a fig leaf. To make it effective, those responsible for it must be trained in delivery. Is this not just common sense?

The evidence base is that there is a need to provide training and that it is clear that there is a widespread lack of awareness of victims’ rights. I take you back to two surveys. In 2019, the London victims’ commissioner conducted a review into compliance with the victims’ code of practice. She heard from over 2,000 victims of crime. The review revealed examples of unacceptable service. It showed that a proportion of those who work in the criminal justice service lack the skills or training to understand and respond to victims’ needs effectively. Victims suffer the consequences of those problems time and again; they simply were not informed of their rights. In short, the code was not delivering.

Let me give some examples. Fewer than a third of the victims reported being told about the code of practice. Of course, some of them may have forgotten, but certainly a large proportion were not told. As a result, they did not know what their rights were—they did not know they had any rights. It is no use giving the victims rights if they do not know about them. Largely, the police and the Crown Prosecution Service are not trained to do this. It is not because they are wicked people; they just do not know about it. There are many other deficiencies. Read the review if you want to know more.

More recently, in June 2022 the office of the Victims’ Commissioner launched the Victim Survey, an online survey of victims of crime in England and Wales that asked them about their experiences as a victim of crime. I will give a few examples. Fewer than a third, only 29% of respondents, were aware of the victims’ code. The same percentage said that they were offered the opportunity to make a victim personal statement. In other words, if that is right, 71% were not offered that opportunity. Again, allowing for some people not being very capable or bright, it shows a large proportion, on any basis, were not informed of really basic information.

Data from the user satisfaction survey in London shows that only 25% of victims were made aware of the victims’ code. In the same period, the answers showed that 50% were offered victim support services—in other words, half were not; and 59% were given the opportunity to make a victim personal statement, so around 40% were not. It is the “nots” we are interested in here. Only 12% were offered information on compensation. Again, making allowances for the fact that it may not have been appropriate or necessary and that some people are forgetful, a large proportion were not told about possible compensation and how to claim it, and that is important. Even a small amount of compensation can make an individual who has been the victim of crime feel a bit less disgruntled. I speak as someone who sat as a recorder in the Crown Court for 20 years.

Those are all rights in the victims’ code. They are all failures; just read the survey for more. It is plain that there is no training. We need it and it should made part of the statute. So, I commend this amendment to the Committee.

Debate on Amendment 30 adjourned.