Higher Education and Research Bill

Lord Lipsey Excerpts

Committee: 1st sitting (Hansard - continued): House of Lords
Monday 9th January 2017 Lords Chamber

Moved by

[Lord Lipsey]

3: Clause 1, page 1, line 5, leave out “Office for Students” and insert “Office for Higher Education”

[Lord Lipsey (Lab)]

My Lords, I chair Trinity Laban Conservatoire of Music and Dance, which is part of the university sector. I feel, rising at this stage, a bit like an actor rising to play the porter in “Macbeth”. There have been hours of drama and extraordinary debate about matters of deep principle. I have to make a speech, if I can, that at the same time is amusing but makes a serious point. I am supposed to do it when three-quarters drunk. Unfortunately, I am not three-quarters drunk—there was not time during the dinner break to get that way—so I hope your Lordships will forgive me if I try to square this circle as the porter did.

A well-reputed blog of the higher education sector called, even more peculiarly than the office, Wonkhe, this morning said that there was no chance that the House of Lords would accept this amendment because the resulting body would be called OfHE. I must say that I thought that that was quite a strong argument for the name that I was proposing because “offie” is somewhere you really want to go down to—“go and buy a bottle from the offie”—whereas going for a meeting at the Office for Students sounds extraordinarily tedious and dull. However, it is not on that that I am relying in going for a change of name.

I say “going for a change of name” because I am not convinced that the name that I propose is in every regard absolutely perfect. It could be said that there are many things in higher education that lie outside the field of the OfS and there are certainly some things that lie within it—so I do not guarantee that the alternative that I proffer this evening, Office for Higher Education, is absolutely perfect. All I would say is that it is a great deal more perfect than the option that the Government have presented us with: OfS. I have no idea where “OfS” came from. I envisage in my “Yes Minister” mind a meeting with a special adviser there who said, “Yes, Minister, we could call it anything you like, but we did jolly badly in those university towns at the last election. OfS, so we appear to be on the side of students, would be a good title”—and these things tend to stick.

But the name is clearly inappropriate because much of what it is planned that OfS shall do has very little to do with students. Is registering universities a job for the OfS? Is removing the title from certain universities done in the interest of students? Is fee setting done in the interest of students? Actually, if you come to think of it, the strongest opponents of the Bill have been students, who are now trying to engineer a revolt against the teaching excellence framework. So if we must use this sort of title, perhaps it would be better to call it the Office against Students—which is the effect that I expect this Bill to have; I expect it not to be a successful Bill from the point of view of furthering the student interest.

More seriously, we have to be very careful before importing into our legislation titles which serve a propaganda purpose—who can be against OfS, against students or, in America, against patriots? Before long, we find that the whole of political language has ceased to be neutral in legislation and is starting to slip off into a language from the post-truth era where the titles of things no longer represent their reality but rather a sort of Orwellian other world in which things no longer mean what they are supposed to mean. Such propaganda reasons are not good reasons for the title of an institution.

At this time of night I do not want to detain the Committee further; this is a probing amendment to see whether the Government are at all interested in finding a better name. In the meantime, I will offer unconditionally to any Member of the House who can come up with a better title than I have—Office for Higher Education—a bottle of champagne, provided they can at the same time convince the Minister to accept it. I beg to move.

[Lord Lucas (Con)]

My Lords, I am a student activist in these things. If we are going to change the title, let us just call it OFFS. That is a suitable acronym. I am sure the noble Lord, Lord Lipsey, knows it well. His would be “Ofhed”, and I think the Minister would be that if he accepted the amendment.

--- Later in debate ---

[Viscount Younger of Leckie (Con)]

My Lords, before I start, the Committee might be relieved to hear that my contribution will be somewhat shorter than previous contributions were. I start off, though, by thanking the noble Lord, Lord Lipsey, for his contribution to this short debate. I know how personally committed he is to ensuring that our higher education system is delivering for current and future students, and I value his insight.

This Bill sets out a series of higher education reforms which will improve quality and choice for students, encourage competition and allow for consistent and fair oversight of the sector. To keep pace with the significant change we have seen in the system over the past 25 years, where it is now students who fund their studies, we need a higher education regulator that is focused on protecting students’ interests, promoting fair access and ensuring value for money for their investment in higher education. I hope that noble Lords will recognise that the creation of the Office for Students is key to these principles. The OfS will, for the first time, have a statutory duty focused on the interests of students when using the range of powers given to it by the Bill. As Professor Quintin McKellar, vice-chancellor of the University of Hertfordshire, said in his evidence in the other place,

“the Government’s idea to have an office for students that would primarily be interested in student wellbeing and the student experience is a good thing”.—[Official Report, Commons, Higher Education and Research Bill Committee, 6/9/16; col. 22.]

It is our view that changing the name of the organisation to the “Office for Higher Education” rather implies that the market regulator is an organisation that will answer to higher education providers alone rather than one which is focused on the needs of students. That goes against what we are trying to achieve through these reforms. Our intention to put the student interest at the heart of our regulatory approach to higher education goes beyond just putting it in the title of the body. The Government are committed to a strong student voice on the board of the OfS, and that is why we put forward an amendment in the other place to ensure that at least one of the ordinary members must have experience of representing or promoting the interests of students.

The noble Baroness, Lady Wolf, mentioned that she thought that students were opposed to these reforms that we are bringing forward. I would like to put a bit more balance to that, because there is a wide range of student views about the reforms. There is some strong support for elements of the reforms as well as, I admit, some more publicised criticism—for example, supporting improvement in teaching quality and introducing alternative funding products for students. As I have already mentioned, we made that change at Report stage to make sure that there is greater student representation on the OfS.

The noble Lord, Lord Stevenson, raised a point about the role of the CMA. To reassure him, we will set out more detail later in Committee about the relationship between the OfS and the CMA.

As a regulator, the OfS will build some level of relationship with every registered provider, and one of its duties will be to monitor and report on the financial sustainability of certain registered providers. However, this does not change the fact that the new market regulator should have students at its heart, and we therefore believe that the name of the organisation needs to reflect that. For this reason, and with some regret in withdrawing from potentially receiving the bottle of champagne, I respectfully ask the noble Lord, Lord Lipsey, to withdraw the amendment.

[Lord Lipsey]

My Lords, I thank the Minister for his reply, but I have to say that if we are going to go on like this, it is going to be very hard pounding. I have great respect for the Minister, and I know he has the interests of education at heart. All he had to say was that the Government are prepared to consider alternative titles before we come back to this on Report and if we can find one better than OfS, they will be happy to consider it and we would all have gone home—if we can get a taxi—happy. Instead, he defended this with some arguments that I do not feel the force of.

The Minister said that if it was called the “Office for Higher Education” it would mean that it was acting in the interests of higher education providers only. Does Ofgas operate just in the interests of gas providers? Of course it does not. These regulators do not work in that way. “Office for Higher Education” is a wholly neutral term and means that it will be active in the interests of all those involved in every way in higher education and will not be just a representative of a particular group.

Incidentally, the Minister said the OfS would be representing a particular group and would be representing students because it is about fairer access. The whole point is that, at the time when people are trying to access universities, they are not students at all, or at least they are only school pupils. That is a very good object for a body of this kind, but is not one that can be said to be in the interests of students.

I really would ask the Minister to think again between now and Report. If he is not able to do so, we will take the winner of the champagne and put it to a vote on Report. I hope the House will support me, because if things like this become controversial, in a political sense, across the Floor of the House, I am afraid we are going to find the Bill very hard to digest. However, I beg to leave to withdraw the amendment.

Amendment 3 withdrawn.

Higher Education and Research Bill

Lord Lipsey Excerpts

Committee: 4th sitting (Hansard): House of Lords
Wednesday 18th January 2017 Lords Chamber

[Viscount Hanworth (Lab)]

My Lords, I should like to testify that there is something utterly perverse in the current system of rating the quality of the provisions of individual departments within universities and of universities as a whole. The system depends on the National Student Survey, which aims to determine the degree of customer satisfaction. Because the ratings of the NSS are determined within these organisations, and because they can make no reference to what is happening elsewhere, they cannot possibly serve as a valid standard for comparison across the sector.

The NSS is subject to the social dynamics of small groups of students, and it can produce highly variable results from year to year. It is well known that it can be strongly influenced by the interaction of staff with students. There is a strong temptation for academics to appeal to their students, in ways that may be more or less subtle, to give ratings that will be beneficial both to themselves and to their students. This has often swayed the outcomes. Quite apart from these difficulties in assessing the true degree of customer satisfaction, it is questionable whether customer satisfaction should be the principle to guide the provision of teaching. It is now a principle that also guides many other aspects of the provision to students. The quality of sports facilities, catering, entertainment and much else besides has been influenced by the need to increase student satisfaction.

However, the effects on teaching of an adherence to this principle can be dire. It has been a common experience that, the more difficult a course and the more vigorously it is taught, the lower is its NSS rating. University administrators, who nowadays control the activities of academic staff, have requested the removal of courses that have scored badly. Among such courses have been some of the essential STEM courses, which often form the backbones of academic disciplines. I propose that we cease to use the NSS as a basis for assessing the qualities of universities. We should cease to make such assessments, or to use them, until we can be sure of their validity.

[Lord Lipsey (Lab)]

My Lords, I chair the Trinity Laban Conservatoire of Music and Dance, which I think is a very effective conservatoire. On Monday night I was closeted with my board, making one of the most difficult decisions that as chairman I have faced: should we go in to the TEF, which I think is supposed to close in about a week’s time, or not? The situation was simple. None of us thinks anything of it, particularly because of the presence within it of the metric of the National Student Survey, on which I will say a bit more in a minute and a lot more in our next debate.

But if we did not go in for it, we would have £250 less per student to spend on teaching, on instruments and on bringing them up to our very high standard. The board decided to go ahead. I very much hope that, before we finish with the Bill, they will be shown to have been right for a different reason—because the Government have backed off from these really very ill-considered decisions.

Incidentally, I endorse what the noble Lord, Lord Kerslake, said about Chris Husbands: if there is a man who can sort out TEF, it is Chris, and we should wish him every power and a fair wind from Ministers at his back.

I am a bit of a statistician; I chair the All-Party Group on Statistics. I will go into this in more detail on a subsequent occasion, as I said, but the NSS seems to be a statistic that makes the statement on the side of the Leave buses an exemplar of statistical validity. It is just frightful. In particular, for a small institution such as mine, the sample sizes are tiny. It has had the most coruscating reviews from the Royal Statistical Society. The Office for National Statistics put it more cautiously but nevertheless said the same thing: you cannot use it to compare institutions—which is exactly what the gold, silver and bronze ratings do.

This is the first time that a piece of legislation for the post-fact era, where facts no longer matter, has made it to the statute book. It must be changed. Fortunately, it can relatively easily be changed, because I think we are all after the same thing: we are after a true measure of teaching effectiveness. I do not mean just whether students like it. At one stage, I joked to my board that I was thinking of withdrawing all music teaching at Trinity Laban and instead providing free beer in the bar every night. They would be jolly satisfied with the quality of their courses if they had free beer every night, but they would not be learning to play their instruments—which is bloody hard work, I can tell noble Lords who have not tried it. For that reason, this metric is dotty.

I have one or two other points to make. Information is very important in the new era. It is difficult enough to choose an institution now and, if the Government get their way and there is a proliferation of institutions, it will be more difficult in future for students to choose institutions. One thing that does not help is misinformation. We did not do terribly well in the National Student Survey this year. It was fine for me because I was able to say, as I had pointed out every year to the board, that the previous year had been completely different, because this number fluctuates almost completely randomly. But I had members of staff who were reduced to tears and considering resignation because we had a bad NSS score. Think how much more that will be so if it is incorporated into the midst of the TEF. Managers would then say, “You have a very bad NSS score, so we will do badly in the TEF, so we will have less grant”. The pressure will be enormous, crushing and based on wholly false information. We need proper information and a proper TEF based on the kind of assessment that Chris, with his team, is well capable of undertaking. New metrics are being developed that would help with this, although whether they will be available under the Government’s timetable is not yet clear.

We can get a TEF that works, which I would welcome. There are institutions that have not been as successful in their teaching as they have in other aspects of their work. If it fulfilled the Conservative election manifesto in the process, that is the sort of thing that we have to put up with in life. But please do not let us take this false step of a phony TEF that will reward only those who are good at gaming these things, not those who are doing what we really want: teaching well.

[Lord Desai (Lab)]

My Lords, I was present at Second Reading, when I did not speak, and I was not going to speak on the amendment, but I would like to make some contrary observations to what has been said so far. The first time I saw students rating teachers was in 1961, when I was at the University of Pennsylvania. The anger of teachers then was more or less the same as the anger being expressed now: “How dare anybody judge us, especially our students? They are so stupid that they will not like difficult courses. They are so stupid that they will always go for the soft option”. I do not want to comment on the quality of the National Student Survey, but we ought to reflect on whether we are not respecting our students enough if we think that they are stupid and likely to hurt themselves by grading soft courses higher than hard ones.

Several problems are getting mixed up here. First, can teaching be evaluated at all? Some people think it cannot. I was involved in the first round of the research assessment exercise, and virtually the same arguments were made by academics: “You cannot grade research or compare it; it is very difficult”, and so on. This was being evaluated by their peer group but, by and large, we academics are rather conservative people when it comes to being judged by others. Ultimately, I think that the research assessment exercise performed a very good function. It mattered that some universities were five star and others were three or two: if they were three star or two star, they had to get their act together and improve. There is no reason to believe that something as important as teaching cannot be judged and therefore that there can be no competition because it is such a pure product that it is impossible to find a methodology to judge it.

--- Later in debate ---

[Lord Willetts (Con)]

My Lords, I shall comment briefly on some of the remarks about the NSS and perhaps try to address some of the concerns and offer noble Lords on both sides of the Committee a bit of assurance about what is happening here.

I should begin by drawing attention to the fact that I am a visiting professor at King’s College London, which sadly scores rather low on the NSS. I will not detain the Committee with a special pleading of why I think that is a completely misleading picture of the excellent work done at King’s. I also chair the advisory board of the Times Higher, which itself produces university rankings.

Surely what we are trying to do is embark on a journey towards what should be reliable metrics of teaching quality and learning gain. Of course, we do not have those yet. The question is whether we do anything now or wait until we have these superior and trusted metrics. The dilemma that one faces is that, back in 2010, there really was only the NSS, and it has been caricatured as simply a question of a student’s kind of, “What’s it like for you?”. We have already seen changes in the NSS and, if I may get into the technical language, it is becoming much more like the National Survey of Student Engagement which does try to get closer to the academic experience of the student.

The measure that will be used in formulating the TEF is not the generic question, “How was it for you?”. My understanding is that that is not what will appear in the TEF. There will be the earlier questions in the NSS. The NSS has more than 20 questions, and incidentally is completed by hundreds of thousands of students. It is the earlier questions that are closest to engagement that will be the ones used in the TEF. They are particularly questions about teaching on their course and on assessment and feedback.

The noble Lord who spoke for the Opposition when he opened said there had been no evidence that anything had been getting better. I can tell him that the fact that many universities have done disappointingly badly on assessment and feedback has led universities to change their practice and give students much more prompt reactions on their essays or other forms of work than they used to receive. I would argue that assessment and feedback are regarded as having genuine value and significance in the world of universities. Those measures are the measures extracted from the NSS which will be part of the overall metric for the TEF. The others which I think will have higher weight are the learning environment and student outcomes.

These are not perfect measures. We are on a journey, and I look forward to these metrics being revised and replaced by superior metrics in the future. They are not as bad as we have heard in some of the caricatures of them, and in my experience, if we wait until we have a perfect indicator and then start using it, we will have a very long wait. If we use the indicators that we have, however imperfect, people then work hard to improve them. That is the spirit with which we should approach the TEF today.

[Lord Lipsey]

Before the noble Lord sits down, will he explain what consolation he will offer to those institutions which are put out of business, at worst, while we perfect the metric that is being used in this case?

[Lord Willetts]

There are genuine questions, including the impact on overseas students, and I understand that issue. But I think that it would not be possible to envisage fees increasing without some kind of measures of the teaching performance in universities.

Given the difficulty of getting any measures, my view is that the measures we have are the best ones currently available. I think that the message that should go out from your Lordships’ House is surely that we would see them improved, changed and reviewed—and improved rapidly. It would be particularly regrettable—I know that I am turning to a later stage in our debate—if we bring in measures, if we amend the legislation, to make future changes in the metrics harder rather than easier by requiring a more elaborate process for them to be changed in the future. I am absolutely not saying that we now have a reliable and authoritative measure of teaching quality.

Higher Education and Research Bill

Lord Lipsey Excerpts

Committee: 5th sitting (Hansard): House of Lords
Monday 23rd January 2017 Lords Chamber

Moved by

[Lord Lipsey]

187: Clause 25, page 15, line 32, at end insert—
“( ) The scheme introduced under subsection (1) must be laid before and approved by a resolution of each House of Parliament before it may come into effect.”

[Lord Lipsey (Lab)]

My Lords, I start by apologising for the absence from this debate of the noble Lord, Lord Bew, who has been delayed on his flight from Northern Ireland by weather. He was very keen to be here and will greatly regret that he has missed this debate.

I have four amendments in this group, beginning with Amendment 187. I can describe them most concisely as a range of options to de-fang the National Student Survey as an ingredient in the TEF. The options range from requiring parliamentary approval of the scheme proposed under Clause 25, to an independent inquiry into the statistical validity of NSS data and, finally, the nuclear option—that the Committee does not agree to Clause 25 standing part of the Bill.

I shall start where we left off in an excellent debate touching on these issues last Wednesday. That debate had a rather wider proposition at its heart: that the link between the TEF and the ability of universities to raise fees should not come into being straight away. They would be given time for the TEF—and the statistical ingredients and metrics within it—to be properly got right. I sympathise very much with that view, but it is not the question today.

In the debate last Wednesday, a majority were certainly critical of the metrics being used—of whether the things the National Student Survey asks students are indeed a good way of measuring the quality of teaching in an institution. Some pretty key difficulties were raised. For example, there seems to be very little correlation—or no correlation, according to a paper by the Royal Statistical Society— between the scores achieved in the NSS by an institution and the quality of its degree results. That seems a bit worrying to many people. Those who defended the NSS did not actually argue that it was perfect—the noble Lord, Lord Willetts, was very frank. It is not perfect. They made the reasonable point that if we wait for perfection on this earth we get nowhere very much, and therefore argued that we should include these metrics.

As I said, I shall not go over that argument again in detail this afternoon, though we shall probably come back to it on Report. However, I have to be absolutely clear: my worries about the NSS are not primarily related to whether the metrics are good metrics for deciding teaching quality, or whether they are the best available, or any of those things; they are pretty well purely statistical. When the NSS survey results are compared, they do not reliably reflect the opinions of students in differing institutions as to the quality of the teaching they are getting. These are statistically flawed results, as well as, arguably, being flawed as metrics.

I am in danger of going on all night and being extremely boring. I know the Committee will have a limited appetite for a great deal of statistical discourse—although if there is anybody who shares my nerdish love of these things, they should read two documents by the Government’s own ONS on the statistical basis. They should also read the excellent document by the Royal Statistical Society, which analyses this matter in detail.

I shall just mention one or two problems that are relatively easy to comprehend. The response rates to the NSS vary greatly between different institutions. It is perfectly clear from what we know that the non-responders are not the same as the responders and, in particular, that ethnic minorities are greatly under-represented in the responses. This can have a terrific effect on the results. Let us suppose that in one year there is a 70% response rate, giving a result of 60% satisfied. If that 70% response rate had gone up to 100%, the whole of the remaining 30% might have been satisfied or all of the non-responders might have been not satisfied. So the true result could vary by 30% each way—60% in total—from the result given by the NSS. There are particular problems with sample sizes in small institutions such as my own—Trinity Laban. Music students are our biggest group of students—there are 112 of them—and the statistical margin of error for that number is very large.

Higher Education and Research Bill

Lord Lipsey Excerpts

Committee: 5th sitting (Hansard - continued): House of Lords
Monday 23rd January 2017 Lords Chamber

[Viscount Younger of Leckie]

I answer my noble friend by saying that much of this has been addressed in all the consultations that have taken place. We believe that we have come up with the right approach. The consultation included a number of ways in which the ratings could be used and we have come up with this approach. One idea proposed a rating system with 10 criteria and another proposed four. We believe that this is the right approach, having consulted the sector.

[Lord Lipsey (Lab)]

My Lords, I thank all noble Lords who have taken part in this very good debate. I also thank noble Lords who resisted taking part, because I will not be terribly late for my favourite event of the year, the Gold Medal Showcase at Trinity Laban, where our musicians compete at a level you would not believe if you were not in the room.

First, I want to refer back to the debate that I was having with the noble Lord, Lord Willetts, where there was a contribution from my noble friend Lady Blackstone. It became practically academic at one point and I am reminded of Henry Kissinger’s remarks about why academics’ debates generate so much heat. The answer is because there is so little at stake. There is much more at stake in this one than in that one but, being of an academic disposition, as is the noble Lord, Lord Willets, I did want to refresh my memory of the ONS report. He pointed out that the quote I used included the word “raw”. He used that to suggest that it was not as critical as I thought. However, the ONS said it straight; it said that “the differences between institutions at the overall level are small and are not significant”. No doubt we can debate further in the common room afterwards.

This debate about the ONS and the RSS, seems to lend powerful force to some of the amendments in my grouping this afternoon. One of them calls for a statistical inquiry into the validity of the NSS and the noble Lord, Lord Willetts, and I could spend happy hours giving evidence to the statistical inquiry. In the end, this is not a matter of opinion on whether it is a good survey, it is a matter of fact. Facts need to be established and we should not be moving into a lower world where expert opinion no longer counts. That is the route to the forms of degeneration we are seeing throughout the world.

If I might be allowed one more minute, I should like to address the remarks of the Minister. We have been listening to the Minister throughout this debate and I have found his remarks this evening very helpful. Indeed, he made two crucial and valuable points. First, he made it perfectly clear that the submissions made by institutions—I hope I am summarising correctly—and the general case that their teaching is good, is more important than the metric based on the NSS. This is of great importance and deals substantially with many of the fears that have been bugging me. It is very easy for numbers to trump words, because they seem concrete, real and true and words can seem less so, but what he has said—I am sure the panel will take it very seriously—is an extraordinarily important breakthrough.

I am also glad about what the Minister said—though he was a little elliptical—about the distribution of awards between gold, silver and bronze. It will be very helpful if the number of institutions that fall into the bronze category is smaller than has sometimes been suggested and is confined to those institutions where there are well-attested problems. We do not want a fifth of our universities categorised as bronze, shunned by students in later years and deprived of the extra resources they need to improve their performance. If a few outliers are so categorised, so be it. That may be necessary for a successful TEF, but it is important that the numbers be kept down and I took the Minister to hint that they were.

There is one more thing that I would have liked him to say—and I do not mean in my fantasy world, where everything that the noble Baroness, Lady Wolf, and I said was made real. I would have liked him to say that, in view of the concerns about the soundness of the TEF, we are going to postpone—not end—the link between the TEF and fees, but there are some weeks between now and Report. There is some time for bodies such as the ONS to reflect on our debate this evening and perhaps give us further advice on their opinions of the metrics. There is also some time for Ministers to understand that, when they show flexibility on how this policy should be implemented, it is not weakness; it is strength, because it will lead to a stronger TEF that works in a way that every noble Lord who has spoken wants it to work. I beg leave to withdraw my amendment.

Amendment 187 withdrawn.

Higher Education and Research Bill

Lord Lipsey Excerpts

Report: 1st sitting: House of Lords
Monday 6th March 2017 Lords Chamber

Moved by

[Lord Lipsey]

1: Clause 2, page 2, line 2, leave out “Office for Students” and insert “Office for Higher Education Standards”

[Lord Lipsey (Lab)]

My Lords, I move this amendment with the support of the noble Lord, Lord Burns, and the noble Baroness, Lady Garden. The USA Patriot Act—aka the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act—the Revoke Excessive Policies that Encroach on American Liberties (REPEAL) Act and the Reducing Barack Obama’s Unsustainable Deficit Act show that the disease of giving statutory measures titles that are in effect propaganda for their content rather than descriptions of it was endemic in the United States even before Donald Trump. I hope that this House will be unanimous that we do not want it to happen here. It does not yet happen by the front gate, but there is a danger of it being smuggled in by the side gate.

“Office for Students”, the title of the new regulator set up by the Bill, is an example. It describes some of the functions of the office, but not all. Is a register of universities for students? No, it is for other purposes. Is the new organisation of research councils for students? No, it is for other purposes. I could go on. If you consulted students themselves, they would say that it would be better called the “Office against Students”, because student unions up and down the country have come out in rejection of it. So it is very unfortunate that we are planning to use the title “Office for Students”, and I would like to see it changed.

In Committee, I offered a bottle of champagne to the noble Lord who could think of, and get the Minister to accept, a more neutral title. I gave it some thought, hoping to win my own bottle of champagne. I thought I had got it with the studiously neutral “Office for Universities and Conservatoires”, then I realised what the acronym for that spelled out: OFUC. Oops. There will be a ticking off for me from Black Rod later on, I think. It is to the noble Lord, Lord Burns, whose name is on this amendment, that I owe “Office for Higher Education Standards”. It is impeccably neutral, descriptive and comprehensible.

I understand that there is disquiet in some quarters about the word “standards”, which might suggest that the office will impose standards on universities. Universities are rightly acutely conscious of their autonomy and would resist any such thing. That is fine. If the Minister thinks that changing the title is the right thing to do but that this is not the right answer, let him come up with an even better alternative and insert it into the Bill at Third Reading. Nothing would give me greater pleasure than to present him with my carefully matured bottle of champagne. I beg to move.

[Lord Burns (CB)]

My Lords, I attached my name to this amendment as I was both puzzled and surprised by the Minister’s response to the earlier amendment moved in Committee by the noble Lord, Lord Lipsey.

I take it that we can agree that the proposed Office for Students is a regulatory body. In replying in Committee, the Minister said that,

“we need a higher education regulator that is focused on protecting students’ interests”.—[Official Report, 9/1/17; col. 1840.]

In the ministerial letter of today we learn that the OfS is to comply fully with the Regulators’ Code. This commitment makes it even more surprising that the name of this regulator does not follow the well-established practice of reflecting the industry or activity that is being regulated. During the course of the past 20 years or so I have been involved in a lot of regulatory activities, as a regulator with the National Lottery Commission and by holding various positions in the financial services, water and communications sectors. In each case, the name of the regulator reflected the industry or activity that was being regulated rather than the consumers whose interests were being protected.

Furthermore, Wikipedia has a handy entry titled “List of regulators in the United Kingdom”. It lists some 60 to 70 regulatory bodies. My reading is that in each case the title reflects the activity that is being regulated. I could not find one that mirrored the proposed treatment of this regulator—although the Minister may be able to correct me. Whether this is the right or wrong treatment is not the issue; this approach has been adopted until now and has the merit that the name gives us a clear idea of the role of the regulator and the activities that it is regulating.

--- Later in debate ---

[Viscount Younger of Leckie]

My Lords, the simple answer, which I think I made clear in Committee and just now, is that this is for students: the focus is on the students, and we want to keep it that way. We are very clear about that. That is not to say that we did not listen carefully in Committee to the views on this matter raised initially by the noble Lord, Lord Lipsey, but we are adamant that the main focus—yes, the focus can be a little broader—is on students. We are sure about that.

The newly appointed chair of the Office for Students, Sir Michael Barber, reflected in his evidence to the Education Committee that the Office for Students title is no accident. He emphasised that the student interest must be at the heart of the new office.

In respect of the alternative name proposed by the noble Lord, Lord Lipsey, I cannot agree that,

“Office for Higher Education Standards”,

would be a suitable name. As we have seen during debates “standards” has a specific meaning within the sector and is only part of what the Office for Students will be responsible for. Noble Lords have frequently expressed strong views during debate that the standards used by the OfS should be those owned by the sector—a point that we have considered carefully, and amendments have been tabled to address this.

With great respect not only to the noble Lord, Lord Lipsey, but to the noble Lord, Lord Burns, it would be highly misleading to refer to standards in the name of the regulator, and I think other noble Lords in this short debate have acknowledged that. It would imply that they are the main emphasis of its remit. I therefore ask the noble Lord, Lord Lipsey, to withdraw his amendment.

[Lord Lipsey]

My Lords, I am very tempted to seek the opinion of the House because I think the Minister might find himself having to be his own Teller, given the unanimity in the debate so far. However, there is unanimity in the House that this title is wrong but there is not complete unanimity on all sides that the alternative title proposed by the noble Lord, Lord Burns, is the right one. I shall therefore take this away and think some more before Third Reading. I hope that the Minister might yet have a conversion in view of the powerful arguments levied against him and the weakness of those he put forward, and that he will propose a new title. If not, of course, we will have the option of dividing the House at Third Reading. I beg leave to withdraw the amendment.

Amendment 1 withdrawn.

--- Later in debate ---

[Baroness Wolf of Dulwich]

My Lords, I, too, support the amendment. I agree with my noble friend Lord Kerslake that to use the TEF in its current state as a mechanism for deciding what fees an institution can charge is premature and quite wrong. I agree with him also that, given that the Government wish to put students at the centre of things, it is extraordinary how little we are listening to them. At the moment, not a single representative body led by students has backed the proposal to link the TEF judgments to the level of fees. Twenty-six students unions, including a number in the best-known universities—in fact, largely in the better-known universities—are boycotting the national student satisfaction survey this year because they are so concerned that the metrics that the Government propose to use are inappropriate.

It is worth remembering that the Conservative manifesto undertook to recognise universities offering the highest teaching quality. I do not think that a single person in this Chamber does not believe that teaching quality and giving information to students about it are extraordinarily important. I want to quote my own institution. A joint statement from the college and its students union said:

“The university and the Students’ Union … agree that the Teaching Excellence Framework … metrics currently under discussion are not, in their current form, appropriate measures for improving educational quality”.


The president of our students union feels strongly that, while students have never disagreed with this principle, they dispute the employment of the teaching excellence framework in its current form to achieve the goal of improving teaching quality in higher education. These are serious young people and they have thought about what they are doing. They feel that linking fees to the TEF is not appropriate.

Many people will know that Universities UK feels that the Government have great concessions and that this is basically fine. It is worth remembering that this was an action on the part of its executive. It is also important to remember that in the current environment vice-chancellors are above all interested in behaving in such a way that they maximise their fee intake. I remind people who have not already heard it of Goodhart’s law, which basically says that any instrument, measure or metric used for making decisions or allocating funds which are of high importance automatically becomes unreliable. It is a law for which nobody has yet found a counter example; it is my daily teaching bread and it is true not just in education but in hospitals, social care and everywhere else. If we want to give people really good information on the teaching quality in their institutions, tying it to whether that institution can raise its fee is not a good way to improve the quality of the measurements.

I want to cite three groups of academics who are quite separately trying hard to get through to us, the Council for the Defence of British Universities, the Campaign for the Public University and the Convention for Higher Education, all of which feel, as do students, that in their current state the TEF metrics are not up to the job of determining fee levels and that, until we are sure that we have valid and reliable measures, we should not do this.

[Lord Lipsey]

My Lords, hearing the words “TEF metrics” made me come to my feet, because a consistent theme to run through our debates on the Bill has been the developing understanding that the metrics are wholly inadequate and, in particular, that the national student survey is not the basis for any judgments on teaching quality.

I am glad that the Government have moved as far as they have on the NSS and the metrics—now we are getting a thorough review; the metrics related to the NSS are being officially described as the least important of the metrics before us; for smaller institutions more scope is being given; and so on. That is all good news, but what seems knocking on bizarre is to plough on with bringing in this link between fees and the TEF before we have got the TEF right. It would be logical to get the TEF right first, see whether the metrics can be made to work and get them all in some sort of order, and then, when you have done that, you can seriously consider whether to have a link with fees. But when the TEF is such a self-evident mess, why put all your money on having the fees link, which will make people even angrier at the effects of the TEF? Why not show a little patience? The Government believe in linking the TEF and fees; others in this House do not. The Government would give themselves the best chance of proving themselves right and the sceptics wrong if they gave time for the TEF to settle down before they brought in the fees link.

[Lord Bilimoria]

My Lords, I remind your Lordships that when the Browne report came out at the beginning of the coalition Government, the change was introduced to increase fees from £3,000 to £9,000 in one go and to convert to a loan system. I remember tabling a regret Motion at the time. The argument then was that a market would be created so that students would go for universities and courses that were better value for them, but what I highlighted in my Motion was that the Government were withdrawing funding on the one hand and tripling the fees on the other. In the five years since the change was implemented, there has been no market; universities across the board have had to increase their fees virtually to the maximum £9,000, because funding was withdrawn at the other end. For students, it was a double whammy. Their fees were tripled in one go—I suggested that it should have been phased in—and they are now saddled with loans of tens of thousands of pounds that they have to pay off. On the other hand, for the universities, there is a £9,000 figure which for some subjects—science and engineering, let alone medicine—is nowhere near enough to provide that type of teaching.

This is a Hobson’s choice. You can understand the students’ point of view—they are already paying £9,000; they were paying £3,000 and they got the loans; they do not want the fees to go up—and you can understand the universities’ point of view: they want to provide the best possible research, teaching and facilities for their students, but they have had no increase in their fees for five years. In real terms, the £9,000 is already down to just over £8,000. Now we have this further linkage with teaching.

I want your Lordships to understand that this is not easy. Universities operate in a challenging environment. We are competing with the whole world. We have the best universities in the world along with the United States of America. Our research is fantastic. I am proud of our universities, but in many ways we have our hands tied behind our backs. I applaud our students and our universities.

Higher Education and Research Bill

Lord Lipsey Excerpts

Report: 2nd sitting (Hansard): House of Lords
Wednesday 8th March 2017 Lords Chamber

[Baroness Garden of Frognal (LD)]

My Lords, I support the amendments proposed by the noble Duke, the Duke of Wellington. I have added my name to Amendment 72 in the name of the noble Lord, Lord Blunkett, and I entirely endorse all that he has said. I pay tribute to him for all that he has done for education in this country. His amendment is supported by the noble Baroness, Lady Wolf, and myself, and I shall speak briefly to Amendment 73, which stands in my name and that of my noble friend Lord Storey.

Amendment 72 sets out a scheme to evaluate teaching and encourage best practice based on systems already in place in universities. In Committee, my noble friend Lord Storey said:

“Teaching is not just about knowledge but also about how you relate to young people. The most knowledgeable and gifted professor may be unable to relate to a young person, and therefore cannot teach the subject”.—[Official Report, 18/1/17; col. 272.]


That is why I come back to my call for all those required to teach in universities to be offered training in the skill of teaching. Having a higher education teaching qualification would be ideal, but it is very unlikely to meet the favour of the Government or, indeed, of universities. It is important that training in how to teach should be available to all those who are expected to teach in universities. That would do more to raise standards than the threats of the TEF metrics. I repeat the call to end zero-hours contracts for academic staff, to which we will refer later today. Constant employment insecurity is not conducive to commitment to high standards of teaching.

The amendment in the name of the noble Lord, Lord Blunkett, offers a productive way forward. It calls for assessment of meeting or not meeting expectations and would certainly minimise the damaging league tables or single composite rankings, which do much more to disincentivise those working hard in challenging situations than they do to encourage those who regularly feature at the top of such rankings.

I also pick up the noble Duke’s point. It may be that universities that support the TEF do so not just to raise teaching standards but because the Government are coercing them with fee rises. It would be interesting to see, if fee rises were uncoupled, how many would be so wholehearted in this untried and untested set of metrics.

Our Amendment 73 has already been addressed in earlier debates. It would prevent the TEF being used to determine eligibility for a visa for students to attend universities. I shall not speak more on that because we covered this issue pretty comprehensively. I certainly support all the amendments in this group.

[Lord Lipsey (Lab)]

My Lords, I shall speak to Amendment 69 on the National Student Survey and Amendment 67 on postponing by a year the ability of TEF rankings to affect the fees universities can charge. Noble Lords will be relieved to hear that I will not repeat the longish and geekish speech I made in Committee on the National Student Survey. I look forward to hearing from the noble Lord, Lord Bew—a man whose expertise in this field no one in the House will doubt—putting the main arguments forward. However, the House ought to be updated on two recent developments that bear on the validity of the NSS.

First, there is the letter of 23 February from Ed Humpherson, the director-general for regulation at the UK Statistics Authority, to the DfE, responding to concerns raised with that authority on the NSS. It is a letter that needs a little reading between the lines, but in summary it refers approvingly to what Ministers have done to downgrade the NSS in the TEF. I will come back to that in a minute. It tells the department it must address the recommendations in the ONS report of June 2016 on the NSS and of the Royal Statistical Society in July 2016. Why do I draw attention to those two documents? They are the fundamental and official documents on which the critics of the NSS rest their case. They also take reading between the lines, but when this is done they are excoriating critiques.

Secondly, there is the question of benchmarking. Those reports and everyone who has addressed this subject agree that you cannot use the TEF for direct comparison between institutions. You simply cannot use it to compare the Royal College of Music and Trinity Laban—the two conservatoires that my noble friend Lord Winston and I have the honour of chairing—with Kingston University or any other I could mention. Instead, we are supposed to use benchmarking, which means comparing similar institutions.

Benchmarking raises its own set of statistical questions, which I will spare the House, so the Government decided that they needed an independent report on benchmarking and its statistical difficulties. What does that report say? It says nothing. Why does it say nothing? It is because it does not exist. Why does it not exist? It is because the Higher Education Statistics Agency, which admits this perfectly freely, has failed to commission it. It has been very difficult to get anyone to take it on. The pillar that bears the NSS in the TEF may be of solid oak, or it may be completely rotten. Without that study we have no idea.

The amendment I am speaking to calls for an inquiry into the NSS. I am delighted by all the concessions that the Government have made on the NSS in the TEF—although I should not call them “concessions”; they have given way to reason on these subjects—including its official downgrading to the least important metric, the admission of its shortcomings for small institutions, the one-year postponement of the subject TEF and the lessons-learned exercise. All those are sensible and welcome concessions from the Government. However, they mandate one further concession. It would be a self-inflicted blunder by the Government now to go ahead and let the TEF stop some universities’ raising fees on the original timetable until and unless that lessons-learned exercise has been completed and, indeed, the study that was supposed to have been commissioned by the Higher Education Statistics Agency has been commissioned.

We have been jumping in the dark into a pit whose depth we do not know. I want, and most noble Lords want, the TEF to work, but a rushed TEF, littered with statistical errors, will not work. If Ministers want the TEF to last—they do, and I do—they need a measured timetable for its introduction. They need to give it time to bed down. Otherwise, the flaws that I and others have been pointing to in this debate will turn from glints in the eyes of the geeks to real-world inadequacies and perhaps in some cases will even threaten the existence of the institutions that lose out as a result of those flaws. That would undermine the legitimacy of the whole scheme.

I beg the Minister, who has made so much progress with this Bill, not to concede, at the last minute, an own goal which may mean that what could have been a reasonable victory turns into a dreadful loss.

[Lord Lucas (Con)]

My Lords, I shall speak to my Amendment 68 in this group. I support very much what my noble friend the Duke of Wellington has said. I think he has an elegant approach in his amendment. Mine is different but we have the same concern. I am sure there are exceptions, but by and large this House wants the TEF to succeed. We want students to have more and better information on the quality and style of teaching than they have at the moment. We want universities and other higher education institutions to be motivated to improve the quality of their teaching.

We have some severe worries about the present quality of information, but let us set out and see what we can do over the next few years to improve it. After all, universities are supposed to be good at that sort of thing and, as we said, we have Chris Husbands in charge of the process. That gives me a good deal of hope and confidence. However, we cannot, on the basis of an unreformed, much criticised, hardly understood set of measures, leap into giving universities gold, silver and bronze metrics. If we give a university a bronze measure, the likelihood is that it will be struck off the list in those countries where students are centrally funded, such as the Gulf states. We will cause severe problems to students in countries where face is important, such as those in the Far East, who will have to say to their friends, “I am going to a bronze-rated university”. Bronze will be seen as failing because these universities will be marked out as the bottom 20%.

This is just not necessary. We have succeeded, in our research rankings, in producing a measure of sufficient detail and sophistication for people to read it in detail. It produces quite marked differences between institutions, but nobody reads it as a mark of a failing institution. It is information, not ranking, which is why I come back to my noble friend’s amendment as being a useful way of approaching this.