Public Sector Productivity

Lord Kempsell Excerpts

Wednesday 9th October 2024 Lords Chamber

[Lord Kempsell (Con)]

My Lords, I join in the thanks expressed to my noble friend Lady Neville-Rolfe for securing this important and timely debate, especially before the Budget. I will also, in the spirit expressed by the noble Lord, Lord Londesborough, keep my remarks productive, efficient and brief, even as a humble life Peer.

A significant essay was circulated recently online among the policy nerd community. It was entitled Foundations: Why Britain Has Stagnated. The piece was co-authored by Sam Bowman, Ben Southwood and Samuel Hughes. The essay highlights the difficulties that the UK is experiencing with productivity in general— a significant component of which is, of course, our sluggish public sector productivity. The authors note that, according to OECD figures, productivity growth between 2019 and 2023 was 7.6% in the United States and just 1.5% in Britain. They go on to explain:

“This is not a general Western European problem: the French and Germans are 15 percent and 18 percent more productive than us respectively”.


Of course, that is productivity across the whole economy. The point about infrastructure investment, capital investment and public investment was made by the noble Lord, Lord Teverson.

Although the essay highlights the litany of infrastructure failures and lack of capital investment, we must also acknowledge the particular productivity issues which we all know are specific to the culture in the public sector. For example, I was recently amazed to discover that, while the private sector and business do everything they can to embrace the AI revolution, a recent National Audit Office study found that just 37% of government bodies had deployed any artificial intelligence at all. Across the entire scope of government, it had identified in its study just 74 individual AI use cases.

I remember being similarly horrified to discover a few years ago when I was a special adviser trying to tackle a failing programme in the Department for Work and Pensions that an entire satellite office was employed outside London just to process paperwork manually, with the most basic online solutions and digital efficiencies not yet deployed. We should be unashamed to call this out for what it is: the UK public sector is behind the curve. There is a cultural issue that is preventing the public sector using the tools or deploying the technology and structures that underpin productivity. Those points were ably made by my noble friends Lord Patten, Lord Hannan and Lord Elliott.

It is no surprise that public sector productivity is failing to return to pre-pandemic levels. Since we are in the realm of suggesting ideas to the Minister, might I touch on a piece of work that I tried to set in train in government, focusing particularly on gathering better and more scientifically based evidence for productivity and more scientific evaluation of government programmes? Unless we have the evidence, we will not be able to judge productivity improvement successfully. In establishing the Evaluation Task Force, I put together a team across the Cabinet Office and the Treasury to keep that eye on public sector productivity and to ask whether government interventions are bringing about the outcomes that they are intended to achieve and how we know. Do we have the evidence to confidently say that effort and public expenditure are productive?

We cannot get to the roots of our public sector productivity problem without good data and that significant store of evidence. I therefore urge Ministers, as they are rightly keen to drive public sector productivity, to take that radical approach, starting with so many lessons heard in the debate this evening.