Question to the Home Office:

To ask His Majesty's Government, further to The Angiolini Inquiry: Part 1 Report published on 29 February, which territorial and national police forces outsource their recruitment vetting to other police forces or other law enforcement agencies.

Answered by Lord Sharpe of Epsom - Parliamentary Under-Secretary (Home Office)

All Home Office (territorial) forces in England and Wales conduct their recruitment vetting internally.

This is also the case for all non-Home Office national police forces, aside from the Royal Military Police who are assisted by Warwickshire Police for vetting checks.

The Part 1 report of Angiolini’s Inquiry highlighted that in 2010, the Civil Nuclear Constabulary had outsourced its force vetting to Thames Valley Police. They now carry out their own recruitment vetting.

Question to the Cabinet Office:

To ask His Majesty's Government whether they will provide an update on their Gov.uk 'One Login' programme; and what is the programme’s plan of work over the next year.

Answered by Baroness Neville-Rolfe - Minister of State (Cabinet Office)

The GOV.UK One Login system is fully operational providing a simple and secure way for people to access government services online.

Users can create an account, login and prove (and then reuse) their identity - through either a web-based journey, smartphone app or in-person route - to access an initial set of 30 government services. This includes important services such as ‘Request a Disclosure and Barring Service Basic Check’ and ‘Apply for an HM Armed Forces Veteran Card’. More than 3.8 million people have so far proven their identity through GOV.UK One Login, while its app has been downloaded more than 5 million times. GOV.UK One Login’s customer contact centre and technical service desk are now live.

Further government services - from HMRC to DWP and DVLA - are due to come on board over the next year. GDS will also continue to optimise GOV.UK One Login’s user journeys, for example by broadening the range of documents and evidence that people can use to prove who they are online.

Question to the HM Treasury:

To ask His Majesty's Government whether they will publish the number of ministerial directions made in each year since 2010 under the 'Managing Public Money' principles; and whether they will include a figure for unpublished or confidential ministerial directions.

Answered by Baroness Vere of Norbiton - Parliamentary Secretary (HM Treasury)

Details of Ministerial Directions can be found on the GOV.UK website^[1].

As set out in Managing Public Money, where confidentiality is required, the accounting officer will share the direction request and the direction itself with the chairs of the Committee of Public Accounts and the relevant departmental select committee, along with an explanation of the reasons for requiring confidentiality, and when they expect the need for confidentiality to fall away and publication to take place.

[1] https://www.gov.uk/government/collections/ministerial-directions

Question to the HM Treasury:

To ask His Majesty's Government what assessment they have made of the quality of customer services provided by His Majesty's Revenue and Customers to taxpayers; and whether they will undertake a review or ask an independent third party to do so.

Answered by Baroness Vere of Norbiton - Parliamentary Secretary (HM Treasury)

The quality of HMRC's customer service is regularly assessed by various bodies, including the Treasury Select Committee, National Audit Office, independent Adjudicator's Office, and Public Accounts Committee. HMRC also has internal customer surveys and key performance metrics to monitor its customer service objectives as outlined in the HMRC Charter.

HMRC Performance is published on a monthly and quarterly basis on GOV.UK:

https://www.gov.uk/government/collections/hmrc-monthly-performance-reports

https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates

Question to the HM Treasury:

To ask His Majesty's Government what is the timetable for the launch of the British ISA announced by the Chancellor of the Exchequer in the Budget Statement on 6 March.

Answered by Baroness Vere of Norbiton - Parliamentary Secretary (HM Treasury)

At Spring Budget 2024, the Chancellor announced the creation of a UK ISA. Alongside this, the Government published a consultation seeking responses on the policy design and implementation. The consultation closes on 6^th June 2024, after which we will consider responses and next steps.

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Found: Q117 Lord Kempsell: I will jump in on the China and India stats.

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Found: Kempsell; Baroness Shephard of Northwold; Lord Smith of Hindhead; Lord Watson of Invergowrie; Lord

Found: O’Grady of Upper Holloway (The Chair); Baroness Barker; Baroness Butler-Sloss; Baroness Hamwee; Lord

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