Bus Services (No. 2) Bill [HL]

Lord Holmes of Richmond Excerpts

2nd reading
Wednesday 8th January 2025 Lords Chamber

[Lord Holmes of Richmond (Con)]

My Lords, I join other Members of the House in remembering Lady Randerson. It was with shock and sorrow that I learned of her passing at the weekend. I was fortunate enough to work with her on numerous Bills over the past decade and it was a privilege to be able to call her a colleague.

As this is the first time I have legislated with the Minister, I put on the record my thanks to him for everything he did to make the London 2012 Olympic and Paralympic Games such a success. Transport was critical to the success of the Games. You had only to look at all the media coverage from the moment we won the bid to see that journalists believed that transport would ruin the experience of London 2012. It did not, and, more than that, it was one of the most successful Olympic and Paralympic Games from a transport perspective, and the Minister can take so much credit for that in the team he led at the time. Again, from my perspective, it was a privilege and a pleasure to work with him.

Turning to the Bill, I would like to talk about inclusion and accessibility. As currently drafted, the Bill leaves Clause 22 to do more than heavy lifting in this respect. I intend, with colleagues in Committee and on Report, to do my best to put a lot more power into Clause 22 to enable the task it has at hand.

I would like to talk about the core principle of inclusive by design. What does this mean? It is simple: from the first moment of conception of a service, product, vehicle, computer program or whatever it is, the needs of every potential user are taken into account, so that when that product or service lands, everybody in our society and our community can avail themselves of that good or service. When it comes to buses, much excellent work has already been undertaken, not least through audio-visual announcements and prompts—a clear example of something good and enabling for disabled people that also, as is always the case, benefits all people. For example, an international traveller in London or somebody not from a particular area benefits from those AV announcements. It was an honour to launch the Manchester talking buses almost a decade ago. We have great provision in London but, as has already been rightly mentioned around the House, we should always be conscious and cognisant of the situation right across the country, not least in our rural communities.

Those are the buses, and there is still much work to be done. What is the purpose in making buses accessible if accessing the bus itself is made unreasonably difficult and potentially impossible? This brings me to the whole question of so-called floating bus stops. What are floating bus stops? They are not bus stops at all, as you would know them. They are, if you will, pieces of foundation separated completely from the pavement by a cycle lane, rendering that potentially accessible bus completely inaccessible to board or alight. In reality, floating bus stops are not a great creation or a great enabler of transport and mobility across our society. They are a planning folly, an overly simplistic solution to resolving competing transport needs, inevitably resulting in performance and outcomes that are anything but inclusive by design.

As has already been rightly mentioned, buses can often be a lifeline, providing social as well as actual mobility and economic opportunities, enabling people into the labour market or to go to medical appointments —a bus can potentially play a part in any aspect of our society or economic activity. So-called floating bus stops completely sever that lifeline. Can the Minister explain the point in making buses accessible if it is nigh on impossible for huge swathes of the population to access those buses? Will the Government commit to a moratorium on all new so-called floating bus stops until there has been a clear review of all existing provisions—a key piece of research right across the country where all these floating bus stops have been installed—and a piece of work to set out the retrofitting of all those so-called floating bus stops to bring them back to inclusive by design, on a timeline that does not leave huge swathes of our population excluded from the public realm?

I have spent my life trying to enable buildings, the public realm and services to be accessible if they have not been designed as such—for example, the many buildings designed hundreds of years ago, when people had no sense of inclusion or accessibility. This very building in which we are debating is now pretty accessible, as is the 15th-century college where I studied, as a result of interventions. So much more frustrating is when something previously accessible and inclusive is made not so for the want of having in place the thinking that considers all members of our communities and society, which is ultimately all that “inclusive by design” is: just being considerate of everybody in our communities. I propose a moratorium on all new floating bus stops, a review into all existing sites and retrofitting all of them on a reasonable timeline. Does the Minister agree that a cardinal principle of any bus stop is that you can access the bus and alight directly on to the kerbside?

In conclusion, we do not yet have public transport in this country. We have transport accessible for some of the people, some of the time, but not if you are blind, a disabled person, an older person, someone with young children in a pram, or indeed someone who just does not want to have to run the gauntlet of a live cycle lane, with no assistance provided for them. We have transport for some of the people, some of the time. Can the Minister tell us when the Government will be able to say we have public transport “inclusive by design, accessible by all”? Now that would be something well worth the prefix “public” transport.

Bus Services (No. 2) Bill [HL]

Lord Holmes of Richmond Excerpts

Committee stage
Tuesday 11th February 2025 Grand Committee

[Lord Moylan (Con)]

Despite that enthusiastic welcome, and despite the fact that it is normally a great privilege to speak first to any group of amendments being debated in Committee, I am fairly inadequate in opening this group, given that many noble Lords who wish to speak have direct experience of issues to do with disability and access to the transport system. Consequently, if noble Lords do not object, I intend to speak briefly to the two amendments in this group in my name, and I will then take the opportunity to respond later to remarks made by others who have amendments in this group.

Amendment 11 is about a condition that we propose should be placed on a local transport authority before making a direct award of a franchise, which it is allowed to do under the Bill. The direct award means that there will be no competition, no tendering of the franchise: it will be given to an incumbent operator, and perhaps even to an in-house bus company set up for the purpose, but without competition. There is considerable anxiety and concern about this proposal in the commercial sector generally, because of its non-competitive character. Our suggestion is that, where there is an incumbent operator whose services you can examine and there is a proposal to make a direct award, at the very least, there should be an additional condition whereby an evaluation has to be made of the services it provides to people who are disabled, of the need for accessibility targets, and of what specific improvements it might make to its existing services to meet accessibility targets. I very much hope that the Government will accept the amendment or look at something very similar to it. I look forward to hearing what they have to say.

Amendment 42 is also related to accessibility and fits into the broader picture of demand-responsive transport. When I said on Second Reading that the Bill has an old-fashioned, nostalgic air reminiscent of the Attlee Government, I instanced that it seemed to make no reference to demand-responsive transport, which many people feel is at least one of the ways we could provide a public transport network, especially in less populated areas. The Minister seemed to be affronted and said, in effect, that the Bill was full of references to demand-responsive transport. I could not find any, so I am trying to sneak at least one in here. The amendment says that the guidance the Government expect to issue under the Bill on bus infrastructure, stopping infrastructure, stops and so on should at least look at demand-responsive bus services in meeting the needs of disabled bus users. I hope the Government will accept that argument, although I fully take the view that a larger rewriting of the Bill is required not simply on accessibility but to give it that reference to demand-responsive transport that the Minister thinks is there but I think is absent.

Those are the two amendments I wish to mention at the moment. I look forward to hearing what other noble Lords have to say, and I will respond to their amendments later, on behalf of the Official Opposition. I beg to move.

[Lord Holmes of Richmond (Con)]

My Lords, it is a pleasure to follow my noble friend Lord Moylan. I will speak to Amendments 35 to 39, 43, 45A and 79A, in my name. I thank the noble Lords who have countersigned my amendments. I also support all the amendments in the name of my friend, the noble Baroness, Lady Brinton, and have signed them to that effect, but will leave their introduction to her in due course.

Amendments 35 to 39 are on floating bus stops. It seems only right and proper to start by answering the question, “What are floating bus stops?” In essence, where a blind person, wheelchair user or, in fact, anybody has to cross a cycle lane that is part of the pavement to get to the bus, or has to cross part of the carriageway to get to an island representing a bus stop some way into that carriageway, those are floating bus stops. In reality, they are dangerous and discriminatory—a disaster for inclusion and accessibility, not just for blind people, wheelchair users and disabled people but for all users: parents with toddlers in pushchairs and prams, older people and younger people. In fact, anyone who crosses a live cycle lane takes their life in their hands, with not just pedal cycles but e-bikes and delivery bikes going in both directions, often at speeds of 20 mph and above.

So-called floating bus stops were born to fail, built to fail and bound to fail. Why? Tragically, they are predicated on a simplistic solution to a relatively complex issue. They fail on “inclusive by design”, on “nothing about us, without us” and on any concept of accessibility for all road users.

My amendments suggest that the Bill include the concept of inclusive by design. Without it, how can we have anything in this country that is worthy of the title “public transport”? If we continue to have floating bus stops, we will have transport for some of the people some of the time, which is transport for some of the people none of the time. That cannot be the society, communities and transport system we want in 21st-century Britain.

Similarly, there is an even more unfortunate concept at the heart of so-called floating bus stops. It is the sense that, because of this planning folly of a change, a piece of the public realm that was previously accessible and could be used independently, not just by disabled people but by all people, is no longer accessible and can no longer be used independently and safely.

I suggest in further amendments that we should look at issues of accessibility, wayfinding, advice and audio and visual signals around bus stops. I suggest that the guidance principles set out currently at Clause 22 need significant strengthening to the extent that there need to be cardinal principles in the Bill, not least that the bus must be able to pull up to the kerb—not the kerb at the side of a cycle lane but the kerb of the pavement—and that users need to be able to access the bus from, and alight it to, the pavement without having to cross any cycle lane.

I suggest that we need to have proper, meaningful and ongoing consultation around these so-called floating bus stops. Will the Minister say what happened to the consultation around LTN 1/20? How can we have these pieces of public realm imposed on us without effective, meaningful consultation, not least with DPTAC, organisations of and for disabled people, disabled people and all citizens who rightly have an interest in this matter?

In Amendment 45A, I suggest that on the passage of the Bill we have a moratorium on all new so-called floating bus stops and a review and a refit programme of all existing unsafe, non-inclusive sites. We need a retrofit within a year of the passage of the Bill because floating bus stops are not fit for purpose, not fit for inclusive by design and not fit to be part of a public transport system.

Finally, in Amendment 79A, I suggest that all buses up and down the country have meaningful audiovisual announcements on board within 12 months of the passage of the Bill. Yes, this is a question of accessibility and, yes, this is a question of inclusion, but more than that the great concept underpinning all this is that when you make a change that, on the face of it, is seemingly presented as just for disabled people, everyone benefits. From tourists to people new to an area, audiovisual announcements benefit everyone. I very much look forward to this debate and to the Minister’s response in due course.

[Baroness Brinton (LD)]

My Lords, it is a pleasure to have members of the National Federation of the Blind of the UK with us today. I am going to speak to my amendments in this group, Amendments 40, 56 and 57, and I will take them in reverse order because it means that we are dealing with the overarching issues and coming down to more detailed points.

First, I thank the Minister for meeting me and discussing the amendments that I submitted for Committee last week and I thank the noble Lord, Lord Moylan, for his two amendments. The only comment I would make on Amendment 11 is that I think it would work only if many of the other amendments about data are also accepted, because the one thing we know we do not have is data about bus services. On the amendment on cost-effective alternatives and ensuring demand-led bus services, many disabled passengers would say that some of the demand-led services available with rail replacement leave a lot to be desired. I have suddenly discovered that there is a rail replacement at 7 pm on a Saturday evening and that there is no wheelchair taxi available within 100 miles to get me somewhere, so I have had to stay the night. The problem about a community having a franchising authority using only demand-led responses, important as they are, is that most disabled people just want to use the ordinary bus service like everybody else.

It is therefore a great pleasure to follow the noble Lord, Lord Holmes, and to support his amendments, which set out a number of mechanisms to ensure that disabled passengers, especially those who are blind or visually impaired, and those of us using wheelchairs, are able to use bus services safely. All my amendments in this group are to try to clarify and strengthen the right of disabled passengers to be able to access and use bus services, which is not, I am afraid, clear in law.

I start with the last of these, Amendment 57, because, as I said, it represents an overarching change to the Bill. I start by saying that I am very grateful to the Minister for the amendment that the Government laid for the Passenger Railway Services (Public Ownership) Act 2024, stating in the Bill that railway services must observe the public sector equality duty, or PSED, under the Equality Act 2010. My Amendment 57 in this group states:

“In Schedule 19 to the Equality Act 2010 (authorities subject to public sector equality duty), at the appropriate place under the heading ‘Transport’, insert … ‘A bus company providing services for the carriage of passengers by bus under a public service contract awarded under relevant provisions of the Transport Act 1985 or subsequent legislation’”.

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[Lord Hampton (CB)]

I will not comment on the noble Baroness’s age. The Bill is an opportunity to help breathe life into rural areas, to get children on buses going to schools and to get people to hospital. We keep banging on about the elderly and people with disabilities who rely on buses to get to hospitals and GPs. This amendment and Amendment 49, which is not in this group, are absolutely right. I would like to hear how the Government are looking to regenerate areas of so-called social deprivation. I realise that, with bus companies, there is an issue with funding, but I am sure that it is not beyond the wit of mankind to work this one out.

[Lord Holmes of Richmond (Con)]

My Lords, I rise briefly to support Amendment 22 in the name of my friend the noble Baroness, Lady Jones of Moulsecoomb. I do so because, in simple terms, it seems logical and sensible to go to what we could describe as the Beeching bus routes. They obviously had sense and users at the time. It seems a logical place to stop, alight from the vehicle and consider how they could be brought back into being. When the Minister responds, will he agree that when considering the cost of not having such bus routes, that cost should be measured economically and also socially, environmentally and psychologically, not least the impact on the mental well-being of that local area?

[Lord Moylan (Con)]

My Lords, in this group we are debating one of the principal means by which local transport authorities can intervene in existing provision in order to change it. They would change it by the use of socially necessary routes and networks. That potentially means that it has very powerful ripples in how the rest of the market operates.

I have a number of amendments in this group. In my Amendment 24, I take the opportunity to keep hammering away at demand-responsive transport as a potentially important way forward in trying to ensure that local transport authorities consider demand-responsive services, not simply fixed-route services, as means of meeting social necessity and social need. Again, this is an important point that is not mentioned elsewhere in the Bill, so I have inserted it here as a means of meeting social need, which it must be. Surely anyone who thinks about this for a moment must regard demand-responsive transport as simply being something that whoever drafted the Bill just forgot about. Anyone who understands transport and how it operates nowadays must realise that that has to have its place in the Bill, not least in relation to socially necessary routes.

My Amendment 25 considers a different angle and concerns competition in the market. How are the contracts for these socially necessary routes to be awarded, and to what extent will they effectively allow large operators to lever off existing resources to exclude smaller operators entering the market? No consideration is given to these market issues in the Bill. It is simply assumed that with the state in charge, everything will be absolutely fine. That might be so if you had a completely communist system where all the buses belonged to the Government and nobody was allowed to run a competing service, but that is not what we will have as a result of the Bill. We will have a mixed system, and the effects of the big beast, which is the state throwing itself around the room, on the rest of the market system need to be considered, and it seems that no thought has been given to them. This is one of the areas where those effects might be biggest.

My final amendment, Amendment 29, goes to the heart of the problem that this Bill presents us with, which is that socially necessary routes are possible only if somebody is going to pay for them, and there is no funding in this Bill. Of course, I would not expect a funding package to be in the Bill itself, nor am I proposing that one is inserted into it. My amendment does not do that, but it requires reports on the funding that is being made available for these socially necessary routes. The simple fact of the matter is that there is no promise of funding for this. The £1 billion that was allocated in the October Budget—£750 million to local authorities and £250 million directly to bus companies—is spent. A much larger amount is going to be needed if these provisions are going to have any real effect. Of course I know that a spending review is happening and that the Minister will not be able today to pre-empt it, but unless he addresses these issues head on and give some sense to the Committee and your Lordships’ House on Report that there is real money behind this, he is simply holding out a bogus prospectus to the public. That is why I have tabled Amendment 29, so that the Government would be under an obligation to report on the money that they are making available to support socially necessary services. I think that is the heart of the whole thing in this group, and I hope that the Minister has more to say about it than he was able to say at Second Reading.

Bus Services (No. 2) Bill [HL]

Lord Holmes of Richmond Excerpts

Report stage
Wednesday 2nd April 2025 Lords Chamber

[Lord Blunkett (Lab)]

My Lords, in moving Amendment 35A I will speak also to consequential amendments on the Order Paper in my name. Before I do so, I pay tribute to all those who have been campaigning, as organisations and individuals, over a substantial time on this critical issue, long before I became engaged with it.

I congratulate the noble Lord, Lord Holmes, on his part and his commitment and dedication. One of the reasons I signed his original Amendments 36 and 38 was to ensure that pressure was brought to bear on the Government, and the Government have responded. I pay tribute to other Members who have signed his amendments, and those who have campaigned, present and past, such as the noble Baroness, Lady Pidgeon, the late Baroness Randerson, who did an enormous amount on this issue, and my noble friend Lady Hughes, who got the attention of the House back in the autumn by moving a Motion to which she spoke which focused attention on this critical issue, as did the Transport Select Committee in the House of Commons, just a few weeks ago.

I thank my noble friend on the Front Bench, who has been prepared to listen and to respond. It is a tribute to him that he has worked diligently to ensure that we could make some progress. I appeal to the noble Lord, Lord Holmes, with whom I have had considerable negotiations, to not allow us to make the perfect the enemy of the good. With the amendments I am laying today, with the support of the Government, we are making genuine and real progress. I understand why the noble Lord, Lord Holmes, tabled his original amendment. How could I not, as I signed it? Having signed it, I wanted to ensure that the Government were prepared to move. It is in that spirit that I am moving Amendment 35A and speaking to its consequential amendments this afternoon.

I ought to make it clear that, if the noble Lord, Lord Holmes, were to push his amendments to the vote and they were carried, my Amendments 39A and 61A would automatically fall. Those amendments are about the consultation arrangements and the immediate progression that is consequent on Royal Assent to the Bill. That would be deeply regrettable, because all of us are aligned in wanting to make genuine and rapid progress in getting to grips with something that is dangerous for people with a range of disabilities and particularly for those with little or no sight. That is why I ask my noble friend on the Front Bench to make it absolutely clear from the Dispatch Box that those organisations working with and for, and speaking on behalf of, people who are blind or partially sighted will be front and centre in that consultation.

This also affects cyclists. My attention was drawn earlier this week to a cyclist who came across one of these floating bus stops opposite the British Library. Its colour coding was so bad that, although he does not have poor or no sight, he did not see it and his bike was wrecked. Fortunately, he was not hurt. My attention has been drawn again and again to the appalling example of what we are talking about just across Westminster Bridge. We really need to understand that this is an issue for everyone, not just for those with sight or motor difficulties, and that we need to get it right.

It is in that spirit that I move this amendment today. Crucial to the nature of what we do when we vote, Amendment 35A refers to how we approach ensuring the safety of individuals. It talks about the right

“to travel on local services independently, and in safety and reasonable comfort”.

The commitment in the Bill to travel in safety requires a complete change to these floating bus stops. Emphasis is being put in the amendments of the noble Lord, Lord Holmes, on retrofitting. I am entirely in favour of that, although the timing of how it can be achieved and the practicalities that need to be put in place should be explored, which is why I have been prepared to compromise. We need to make sure that we make progress quickly and effectively, rather than thinking that we will make progress only to find that we do not.

There are alternatives to completely scrapping the floating bus stops, in places where it is possible to ensure safety for all concerned. Some years ago, I did a project on the yellow school bus network in the United States—Donald Trump has not yet decided to do away with it. It has a facility which stops traffic once the bus itself has pulled in. I believe that creative and imaginative technology could do that, in circumstances where it is extremely difficult to reconfigure what exists in relation to how people reach the bus or alight from it. There are ideas which we can make work, with a little thought and innovation.

In that spirit, I hope to have the reassurances of my own Front Bench—both on the nature of consultation and on the speed with which we will operate in giving the guidance and ensuring that the information is then collected, collated and published, and that authorities are therefore held to account, not least around what I describe in Amendment 35A if it is passed and added to the Bill, and therefore becomes applicable and enforceable—and that we actually can make progress this afternoon. Again, I thank everyone who was on to this long before I was. With some temerity, I commend this set of amendments in my name.

[Lord Holmes of Richmond (Con)]

My Lords, it may be convenient if I inform the House that we have a number of sight-impaired visitors with us in the Gallery. To increase the inclusivity of their experience, it may be convenient for noble Lords to identify themselves when they speak. To that end, I am Lord Holmes, a Conservative. As with all moves of an inclusive nature, everybody benefits. I am sure that a number of Members are now going, “Ah, so that’s Lord Holmes”.

It is a pleasure to follow my friend the noble Lord, Lord Blunkett, who has been and continues to be a role model for millions, not just in the UK but around the world. He was a first-class Secretary of State and a man who has transport in his bones, right back to the excellent bus subsidy scheme that he introduced when he was running Sheffield.

I want to speak to Amendments 36 and 38, which are in my name. I thank the noble Baronesses, Lady Jones of Moulsecoomb and Lady Grey-Thompson, and the noble Lord, Lord Blunkett, for co-signing them. The noble Baroness, Lady Grey-Thompson, regrets not being able to be with us for these discussions, but she was insistent that I made her support clear. She gave me a lot of evidence from her personal experience and what others had relayed to her about floating bus stops. I also thank all the organisations which have been campaigning on this matter since the inception of floating bus stops.

Perhaps it would also be to the convenience of your Lordships if I gave a brief description of what floating bus stops are. In essence, you take a bus stop and move it some way into the carriageway, at a distance from the pavement and with a cycle lane running behind it. Similarly, there are bus stop bypasses—another design. In many ways, it is the name “bus stop bypass” which gives us the greatest clue as to how these parts of our public realm came into being. For most of us, we are not bypassing the bus stop at all; we are simply barred from accessing the bus stop.

I have described floating bus stops and bus stop bypasses, but what are they in reality for blind people, wheelchair users or parents with pushchairs—any of us who do not want to take our life in our hands crossing a live cycle lane? So-called floating bus stops are dangerous, discriminatory and a disaster for inclusive design. They are dangerous by design, prima facie discriminatory by design and disastrous for inclusion by design. They are built to fail and bound to fail. Why? They are an overly simplistic solution to a relatively—I emphasise relatively—complex issue. They could have never solved the issues because they were not predicated on being inclusive by design and ignored the concept of “nothing about us without us”. They say nothing about accessibility.

On my Amendments 36 and 38, perhaps I should first say what these amendments are not. They are not anti-cycling. I am pro-cycling—pro-cycling for all those who can. But I am no more pro-cycling than I am pro-pedestrian, pro-bus passenger or pro-parent with pushchair—in short, I am pro-inclusion.

If we have a continuation of these so-called floating bus stops, we will have a continuation of a lack of public transport in this country. We will have transport for some of the people some of the time. Much more concerningly, we will have transport for some of the public none of the time.

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Moved by

[Lord Holmes of Richmond]

36: Clause 25, page 25, line 3, at end insert—
“(2A) The Secretary of State must issue guidance requiring—(a) buses to stop at the kerbside to allow all passengers to board from and alight directly to the pavement, and (b) stopping places to be designed such that all passengers can continue their journey without crossing a live cycle lane running through or on any part of the pavement.(2B) The organisations listed in subsection (6) must comply with the guidance issued under subsection (2A) when commissioning the design, construction or maintenance of a stopping place for a local service, or any facilities in the vicinity of a stopping place for a local service.”

[Lord Holmes of Richmond (Con)]

My Lords, I thank everybody who has spoken in the debate. I particularly thank my noble friend Lord Shinkwin, who brought such vivid and real lived experience to the debate, and all noble Lords who took part, in particular the Minister. I thank him for all his consideration and the time that he has put into progress on this. It is a rare and positive thing to have a Minister for Transport who not only understands but loves transport. He is surely a candidate for Secretary of State. Things would improve dramatically across the piece.

I also thank my friend, the noble Lord, Lord Blunkett, for all the work that he has done on this matter. Progress has been made and I am very pleased that Amendment 35A and other amendments in his name will also pass, irrespective of what may or may not happen presently. The difficulty is, for all that has been said, that too much is still voluntary and lies in guidance. It could be pinned down far more. For example, the Government could do more, particularly on not providing finance for such schemes. They could have taken a different approach—rather than guidance, they could have taken a different legislative pathway. Similarly, it is worth noting at this point that, for those local authorities that do not abide by any guidance, judicial review will be the only route of redress for an individual. In essence, for the vast majority of us, there is no route of redress whatever.

I am extremely grateful to the Minister and my friend, the noble Lord, Lord Blunkett, but, to make more progress and in acting for inclusion by design, accessibility by all and public transport worthy of that title, I should like to test the opinion of the House.

[The Deputy Speaker (Lord Geddes) (Con)]

Before putting the question on the amendment, I must advise the House that, if it is agreed to, I will not be able to call Amendments 36A or 61A due to pre-emption.