Whistleblowers

Debate between Lord Berkeley and Baroness Jones of Whitchurch

Monday 28th October 2024 Lords Chamber

[Baroness Jones of Whitchurch (Lab)]

As I say, we are absolutely committed to lead from the top on this issue. That includes in the health service where, as the noble Lord said, there have been some terrible examples of professional staff being discriminated against and losing their jobs. I am sure that the Secretary of State for Health is working on this issue, and I hope to be able to come back to the House in due course and update noble Lords on the progress being made.

[Lord Berkeley (Lab)]

My Lords, last week I chaired a meeting upstairs with about two dozen whistleblowers, who each spoke about their experiences in the public sector and the private sector and their appalling treatment from their employers. Many of them lost their homes, partners and jobs, and there was no fair trial or hearing. Does my noble friend not agree that more needs to be done? Will she look carefully at the Bill promoted by the noble Baroness, Lady Kramer, to set up a whistleblowing office so that everybody knows where to go? Otherwise, we are never going to have a one-stop shop that is safe for whistleblowers, which is surely what we need.

[Baroness Jones of Whitchurch (Lab)]

As I say, we are looking at the calls for an office for the whistleblower. It is a proposal that I know attracts a great deal of support. We are considering other ideas as well, but we want to make sure that all the individuals my noble friend talks about have somewhere they can go and have their complaints taken seriously. We understand that. That requires changes in process and in procedure, but ultimately in culture so that these individuals are taken seriously. We will drive that forward and we will require employers to take these issues seriously, but for the moment we are still working on whether we need a specific office for the whistleblower.

Lithium-ion Battery Safety Bill [HL]

Debate between Lord Berkeley and Baroness Jones of Whitchurch

2nd reading
Friday 6th September 2024 Lords Chamber

[The Parliamentary Under-Secretary of State, Department for Science, Innovation and Technology (Baroness Jones of Whitchurch) (Lab)]

My Lords, I thank the noble Lord, Lord Redesdale, for tabling this Bill. It has enabled us to have a fascinating and wide-ranging discussion. I have certainly learned a lot about the issues as we have gone forward.

At the outset, I should say that I share the concerns of noble Lords at the number of traffic deaths that have occurred, and we share that determination to make sure that we prevent further deaths by whatever means possible. I also assure noble Lords that we have received proper briefings from the fire service. We have met and talked with it and take its concerns very seriously. I hope that, as a result of this debate and the issues that I shall come on to, we will have a common cause on the way forward.

The Government recognise the intent of the Bill and the importance of safe storage, use and disposal of lithium-ion batteries. However, for reasons that I will set out, and as I think noble Lords already know, we have reservations about this particular Bill. I hope that I can reassure noble Lords about the alternative that we propose.

First, I reassure your Lordships that the Government take product safety extremely seriously. As such, we are already taking significant steps to protect people from the types of harm that the Bill aims to address. The Office for Product Safety and Standards, which sits within my department, has been working with colleagues from across government and industry to ensure that action is taken to protect consumers and remove dangerous products from the market. For example, action has focused on assessing the compliance of manufacturers and importers to ensure products are safe when placed on the market; issuing guidance for repairers to make them aware of their responsibilities to be competent to complete safe repairs and modifications; giving consumers clear information to enable them to purchase and use products safely; and ensuring that online marketplaces play their part in keeping consumers safe.

The OPSS has been working with local authorities and has successfully targeted unsafe and non-compliant products at the border to prevent them entering the UK in the first place. We have also engaged with UK businesses to ensure that compliance with regulations is carried out, and we have worked with the fire and rescue services to identify products involved in incidents and to take action where unsafe products are identified. Our efforts have led to 18 separate product recalls and 20 other enforcement actions for unsafe or non-compliant e-bikes or e-scooters since 2022. The OPSS has issued 26 withdrawal notices on eight online marketplaces and two manufacturers and across 16 separate sellers to stop the sale of dangerous models of e-bike battery manufactured by Unit Pack Power that were identified by the fire and rescue authorities’ investigations.

While batteries and chargers may individually be compliant with the law, we know that if they are used in a combination that is not compatible there is a risk of product failure leading to serious fires. This may also be the case when an e-bike or e-scooter draws more power from a battery than it is manufactured to supply safely. The emerging evidence base also suggests that, when these products are modified inappropriately, they can pose a high safety risk. The noble Lord, Lord Redesdale, and the noble Baroness, Lady Finlay, were right to make the point about the dangers of modification and conversion; evidence shows that there is a particular danger of fire when that occurs.

Based on this evidence, earlier this year the OPSS launched the e-bike and e-scooter repairer project, working with local authorities across the UK to conduct inspections at local businesses involved in the maintenance and modification of e-bikes and e-scooters. Those inspections are focused on providing advice and guidance on businesses’ legal responsibilities to complete safe modifications and repairs. In addition, the OPSS published a safety message for consumers in the run-up to Christmas last year, with five steps to follow to reduce risks when purchasing, using or charging an e-bike or e-scooter. This followed guidance on safe charging published by Fire England. Further guidance was also published by the Department for Transport in February this year. We continue to work closely with fire and rescue services and other stakeholders to raise consumer awareness and reduce the risk of fire.

Noble Lords are right to raise concerns about how easy it can be for unsafe products to find their way on to the market through online marketplaces. That is why, in addition to the action that I have just referenced, the OPSS wrote to major online marketplaces earlier this year to express its concerns about the availability of unsafe products online. We have demanded action on the need for user instructions to be supplied with all e-bikes and e-scooters, including batteries and accessories. In addition, online marketplaces must comply with legal notices that prevent the supply of specific products.

Existing product safety law is clear: products must be safe before they are placed on the market, and those seeking to profiteer from the supply of products that are unsafe will be dealt with. However, while a significant amount has already happened to ensure that people are kept safe, we know that much more must be done. As noble Lords will be aware, the Product Regulation and Metrology Bill was introduced by the Government on Wednesday. It will have its Second Reading here on 8 October. In answer to the noble Lord, Lord Foster, I hope that many of the points he raised will be raised at that Second Reading, when there will be a proper, thorough debate.

This Bill will ensure that we have a regulatory framework that is agile and adaptable in a digital world. The potential fire risks posed by lithium-ion batteries is today’s challenge, but it is not the first and it will not be the last. As the products we buy and the way we buy them adapt in a digital world, it is essential that we have laws that can adapt and go forward when we need them to protect the public. This is what the Product Regulation and Metrology Bill will deliver. Through the powers in that Bill, we will be able to respond to emerging risks in product safety. This includes, where necessary, strengthening regulation to respond to risks from a range of products such as lithium-ion batteries and e-bikes, protecting consumers. It will also allow us to look more closely at those who are making these products available on the market, including online marketplaces, and to take the necessary steps to stop unsafe goods reaching consumers.

I agree with the noble Baroness, Lady Brinton, that product safety should start with safe design and I very much hope that our Bill will be at the heart of that. I also agree with the noble Viscount, Lord Camrose, who said that this is an opportunity for us to be trail-blazers in global safety standards. There are huge opportunities in the marketplace for us to set standards and to maximise our growth in this market if we get it right, so there is a win-win in pursuing this with vigour.

[Lord Berkeley (Lab)]

My noble friend has given the House a good list of the work that has been done recently to make the whole system safer, and I am hoping that the new Bill will do that, but have the Government got as far as being able to persuade the London Fire Brigade, for example, to withdraw its ban, or recommended ban, on scooter batteries on trains and things like that? In other words, are they happy that the new regulations will enable people to use these things safely wherever they want to go?

[Baroness Jones of Whitchurch (Lab)]

I do not know the answer to that specifically. My instinct is that there needs to be a policy of “safety first” on issues such as the London Underground, but we may well get those standards to a high enough level. I was very interested to hear what the noble Baroness, Lady Brinton, said about passports for batteries. There may be schemes like that that we could adopt. I do not know the answer, but it is a very good point that I think we can pursue outside this Chamber.

I am grateful to my noble friend Lord Winston for delivering an interesting lesson on the science and chemistry behind these products: I know that we all learned from it. I reassure him that the Product Regulation and Metrology Bill will allow for changes to labelling to ensure that proper details are updated and safety information on products is made clear.