Rail Fares

Lord Berkeley Excerpts

Thursday 18th September 2025 Lords Chamber

[Lord Hendy of Richmond Hill (Lab)]

The noble Lord was not an absolute failure in the job; he was brilliant, and he of course appointed a very competent chair of Network Rail in his time—for which I am grateful, but my wife is not. My noble friend Lord Livermore is sat next to me, and he deals with Treasury matters; for the moment, at least, I deal with transport and the railways. The truth is that the railways are in a very bad financial position. They are taking twice the subsidy that they did pre-Covid, and they do not run very well—the noble Lord is right about that. We have a huge amount of work to do. Matters such as the balance between fares and subsidy and the performance of the railway need to be addressed, which is why the Government are addressing them through the public ownership Act and the Railways Act. It will take time—the system has taken 200 years to create—but we are determined to make a real difference in the course of this Parliament.

[Lord Berkeley (Lab)]

My Lords, the present system of passenger compensation for when the train is late seems to work well, in my experience. Will that change with the new, wonderful structure that the Minister and the noble Lord, Lord McLoughlin, outlined? Who will pay the compensation to passengers?

[Lord Hendy of Richmond Hill (Lab)]

I thank my noble friend. It is right that there is compensation. The rates vary and the system of paying it is complex; for example, if you have bought your ticket from a third-party ticket retailer, it is sometimes not easy to get your money back through Delay Repay. We know that we need to address all those things. In the end, GBR will be operating the public sector railway, and therefore the system for people to make claims will inevitably be simplified.