Retail Workers: Protection

Liz Twist Excerpts

Tuesday 11th February 2020 Westminster Hall

[Mike Amesbury]

I certainly will. In my short time in Parliament—two and a half years and two general elections—I have had the pleasure of meeting representatives of the British Retail Consortium.

[Liz Twist (Blaydon) (Lab)]

In my constituency, 24% of jobs are in retail, either at the massive Metrocentre or in small shops. Clearly, my constituents—including Co-op staff Dan, Calum, Kate and Caroline, who wrote to me—are really worried about this issue. My hon. Friend noted that the call for evidence ended on 28 June last year. Is it not about time we had some action, rather than just gathering more evidence?

[Mike Amesbury]

Action is the key word—definitely. Some quick maths tells us that, in the 228 days since the call for evidence, 91,200 more workers have been assaulted. Will the Minister be clear and tell us when we will get the Government’s response? The Government claim that they are keen to apply tougher sentencing to criminal offences. There are plenty of upcoming opportunities to create the tougher, clearer sentences that retail workers, as well as the British Retail Consortium and the Co-op Group, are asking for. A serious violence Bill and an employment Bill were announced in the Queen’s Speech. As I mentioned, my hon. Friend the Member for Nottingham North (Alex Norris) introduced a Bill on this issue less than two years ago.

A Bill to protect retail workers by creating a new statutory offence of assaulting or abusing them has received cross-party support in Scotland. Does the Minister agree that English and Welsh retail workers are just as deserving of protection as their Scottish counterparts? If he does, will he commit to including measures in an upcoming Bill to protect people doing their jobs? I am sure there would be plenty of cross-party support for that. Additionally, will he ensure that he attends meetings of the national retail crime steering group, a vehicle he has cited as an opportunity for people to provide feedback, as a matter of course? Finally, will he assure us that he will take steps with his Department to prioritise this issue by including it in the strategic policing requirement?

We are in a unique situation: from the shop floor to senior executives, those working in the retail industry tell us with one voice that retail workers who interact with customers are being put in harm’s way. We need greater cultural change, and an end to the attitude among some that people who serve us in shops are fair game. They are spat on, racially and sexually abused, kicked and punched. They are threatened with knives, guns and dirty needles. Nobody should be treated in that way—especially not in their workplace. Those who would do retail workers harm need to hear a clear message that that is not acceptable, and that we value retail workers and the retail industry. I call on the Government to act.