Bus Services Bill [Lords]

Debate between Lilian Greenwood and Alan Brown

2nd reading: House of Commons
Wednesday 1st March 2017 Commons Chamber

[Alan Brown]

I think I have the usual problem here of people not understanding my Scottish accent, because I said in my opening remarks that I commend the Government and the House of Lords for bringing this measure in. I do commend the Government; I was just saying some “buts” as usual to put the message out that they must go forward and fully implement the proposal. That is why I was making some minor criticisms.

As part of the campaign that I was involved in, I also participated in a Guide Dogs for the Blind Association blindfold walk through Kilmarnock—my constituency’s main town. The drivers were excellent, but my experience reinforced the need for new technology. When I went on the bus, there was absolutely no way of telling where I was on the journey or where I could get off. Buses clearly do not call at every bus stop, so if there is no information, people have to rely on help from drivers or other passengers.

[Lilian Greenwood]

I did a similar thing to the hon. Gentleman’s blindfold walk and know how important audio-visual announcements are to people with visual impairments. However, such announcements help everybody who uses the bus. One thing that puts people off using buses is not being quite sure where the stops will be and where to get off, which is why they like trams and rail systems. Audio-visual technology is important for increasing everybody’s bus use.

[Alan Brown]

I absolutely agree. It gives everybody the confidence to go on the buses, particularly the elderly and tourists and other people who are not familiar with different cities and towns. There are benefits for all passengers.

Returning to people with a visual impairment, a Guide Dogs report states that seven out of 10 passengers on buses that do not have audio-visual information have missed their stop because they did not know where to get off or were not assisted in getting off. I cannot imagine how distressing that must be. People who feel uncomfortable in using public transport would be reluctant to go back on a bus after an experience like that. I was pleased to hear that the hon. Member for Nottingham South (Lilian Greenwood) has also participated in a blindfold walk. If any pressure comes up during the consultation about costs, I urge the Government to resist it. If anyone has any doubts, they should do what I and other Members have done and go on a blindfold walk to see what it is like.

In conclusion, I commend the Government again—as long as they follow through in the consultation and implement the proposal within an appropriate timescale. I also commend Guide Dogs, and the 30 organisations that supported it, for running a successful campaign, the many constituents who have contacted me, and the 30,000 people who signed the petition.