East Coast Main Line

Lilian Greenwood Excerpts

Tuesday 12th November 2013 Westminster Hall

[Karl MᶜCartney]

No, not at this point. I would like to make some progress, if I may, and then I will certainly give way.

I liked the fact that the hon. Lady started her speech completely against re-privatisation, but seemed by the end to be quite content to support it, albeit only in a way that she wanted and that benefited her constituents. Of course, that is what we would all want as Members of Parliament: we all want the best for our constituents.

The hon. Lady claimed not to be a PR cheerleader for East Coast. Indeed, like her, not one Opposition Member—I waited until quite a few had spoken—declared an interest. Since 2009, however, they have seen a real increase in services for their constituents. That is to be welcomed, and I am sure Opposition Members are pleased. However, some of us represent seats that have not seen services increase to the level we were promised they would be once East Coast was taken back into the public sector. Lincoln was promised seven trains down to and up from the capital a day, but we have ended up with one. Members can now see why I am perhaps not as big a cheerleader for East Coast as some Opposition Members.

[Lilian Greenwood (Nottingham South) (Lab)]

Will the hon. Gentleman give way?

[Karl MᶜCartney]

No, not at this point.

The real elephant in the room is perhaps the fact that Opposition Members are worried that re-privatisation might bring some change to services. Although I agreed with some of the points made by the hon. Members for Edinburgh East (Sheila Gilmore) and for Edinburgh North and Leith (Mark Lazarowicz), they might consider the fact that seats to the south of theirs are not just “and beyond”, as they were referred to. Lincoln is not “and beyond”; it is my constituency, and I will fight for it as hard as I can and as hard as Opposition Members, I am sure, do for theirs.

I would like to see better services from Lincoln to our capital city, as I am sure Opposition Members would from theirs. However, I am also aware that if trains on the east coast main line stopped at Edinburgh, and passengers then had to cross a platform to catch another train to go further north, people south of Edinburgh would see a vast improvement to their service. That is something a private operator might consider, although I am not saying it will. In Lincoln’s case, however, I would certainly like to see more direct trains daily and even at weekends.

--- Later in debate ---

[Lilian Greenwood (Nottingham South) (Lab)]

It is always a pleasure to serve under your chairmanship, Mr Bone.

I congratulate my hon. Friend the Member for Washington and Sunderland West (Mrs Hodgson) on securing this important debate. She made a compelling case against the privatisation of east coast inter-city services, and there were other strong speeches, including that of my hon. Friend the Member for Edinburgh East (Sheila Gilmore). She rightly said that Ministers have consistently failed to justify selling off the east coast line, and hon. Members who attended previous debates may feel a sense of déjà vu. However, while I share their frustration, I make no apology for the persistent questions from the Labour Benches about an unnecessary, unwanted and wasteful privatisation. The answers have changed each time, but the absence of a credible case has remained constant.

We were told first that East Coast had to be privatised because punctuality had plateaued; better punctuality rates, however, have been achieved than under the previous, failed private operators. We were also told that we had to sell off East Coast to secure outside investment, but Ministers then had to admit in answers to written questions that the cost of track upgrades and rolling stock procurement would in fact be met by the taxpayer.

Then we were told that privatisation would lead to better value for money, but since 2009 East Coast—as we heard—has been virtually subsidy-free; all profits have been reinvested in the service and £800 million will have been returned to the taxpayer by the end of the financial year. Finally, the Minister told us in an answer to a written question last Monday that it would never be appropriate to compare any franchise to another, even though the former Minister, his colleague the right hon. Member for Chelmsford (Mr Burns), had frequently contrasted east and west coast inter-city services.

The same confusion was at work in the leaked east coast franchise prospectus—the document that raised the prospect of third-class travel. It is clear that at a late stage a decision was taken to alter or remove positive references to East Coast performance since 2009. One statement, that

“staff engagement is at an all time high”,

was altered to:

“staff engagement has been improved”.

Then there was a reference to “the current, successful business”, which was downgraded to only “the current business”.

Some facts were erased completely. I shall share a few examples. On page 19:

“East Coast Main Line’s public reputation has remained consistently high”;

on page 20:

“Since the beginning of 2011/12 East Coast Main Line has been the recipient of 35 industry awards”;

on page 27, it was stated that East Coast’s passenger satisfaction was

“higher than the 89% for all long distance operators”;

and page 31 said:

“Over the last two years East Coast Main Line has developed a genuine choice for customers in terms of fares and customer offering.”

All were deleted, but we do not know who ordered those changes. Perhaps the Minister can tell us today.

The Secretary of State may believe that he speaks on behalf of passengers, as he told the House at Transport questions last week, but I am sure that they would not want to see Ministers rewriting history in such a way. Has the Secretary of State not seen the passenger satisfaction statistics? Since 2009, East Coast has achieved the highest ratings on the route since records began. The 2011 timetable changes introduced the equivalent of 3 million more seats a year, bringing improved services to communities along the line. Industrial relations have been improved, with employee engagement up and sickness absence down, from 14 days per year in 2009 to nine and a half days last year. Furthermore, polls show that twice as many people oppose the sell-off as support it. Even half of Conservative supporters are against it.

Perhaps we should not be surprised that Tory Ministers are rushing through a botched privatisation of rail services; they have form, after all. However, the Liberal Democrats—unfortunately, none is present today—need to be reminded of their position in opposition. At the time, the hon. Member for Lewes (Norman Baker), said:

“My view on the franchise agreements is clear…if a franchise is handed in to the Government—handed back—it should be held in the public sector as a public interest franchise, not least as a comparator for other franchise agreements currently operating.”—[Official Report, 3 June 2009; Vol. 493, c. 83WH.]

Nevertheless, in government, the Liberal Democrats have voted in favour of privatisation without a word of protest. So this is not only a Tory sell-off; it is another Lib Dem sell-out.

There is an alternative. As a not-for-dividend operator, East Coast has invested all its profits—some £48 million—back into the service, instead of splitting it with shareholders. It has proved excellent value for money and will have paid back almost £1 billion by the middle of 2015, combining better services for passengers with improved value for the taxpayer. That is why we have suggested that, if the Government press ahead, at least East Coast should be able to bid for the new franchise.

As hon. Members have recognised, it is nonsense to say that the German, French and Dutch state operators will be able to bid, but that the current, successful British operator will be barred. It is also remarkable that Conservative Ministers have come before the House to tell us that they are not in favour of that additional element of competition. By doing so, Ministers have made it clear that this is about politics, not the national interest. They are content to watch profits being spent on foreign rail networks, and they have also said that they would allow National Express, which walked away from the franchise in 2009, to bid again.

Meanwhile, as my hon. Friend the Member for Livingston (Graeme Morrice) said, instead of clearing up the mess caused by the collapse of the west coast franchise competition, progress on other lines has stalled as Ministers desperately try to complete East Coast’s sale before the general election. The collapse of franchising has already cost the taxpayer at least £55 million, and the Government have been forced to seek costly direct extensions—in one case, for more than four years— to free up enough time to push East Coast out the door.

As a result, First Great Western will pay only £17 million in premium payments next year, compared with £126 million last year. When combined with the similar deal to extend Virgin’s west coast contract, taxpayers will lose out on £173 million in franchise payments in 2013-14. That is before taking into account the loss to the wider economy, as orders have been put on hold, hurting the supply chain and threatening jobs and skills.

Does the Minister really believe that those wasted millions could not have been put to better use? They could helped to alleviate the cost-of-living crisis by holding down the cost of tickets, but instead the Government are allowing some fares in January to rise by more than double the rate of inflation.

In fairness to the Government, they did announce one interesting policy: a £500 cap on the cost of a standard return. It was interesting for the wrong reasons, however, because the policy will benefit no one—there are no standard return fares that cost more than £500. When the rail industry proposed the cap, were Ministers aware of that fact, or were they duped? I would be happy to take an intervention on the point—but perhaps the Minister will address it in his speech.

After months of delay, the Government’s fares and ticketing review offered only cold comfort to passengers. East Coast passengers, however, will be feeling the impact of disruption, as despite the operator’s best efforts, infrastructure failings are an all-too-regular occurrence on the line. The previous Labour Government committed £500 million to the line in the current control period and a further £247 million is due to be invested in control period 5, but that pales by comparison with the billions spent on the west coast, and poor asset knowledge compounds the problem.

Network Rail is due to carry out a review of civil structures by March 2015, but the Government intend to award the new franchise in October next year. Will the Minister confirm that without adequate knowledge of the disruption ahead, the successful bidder could walk away with millions in preventable compensation payments? Is that cost to the taxpayer not reason enough to slow the reckless pace of this privatisation?

The truth is that the current operator has won national awards for the way in which it manages disruption, and its management have drawn up a five-year plan for managing upgrade work and the introduction of the inter-city express trains. They should be entrusted to deliver the plan, just as they delivered record punctuality and passenger satisfaction ratings.

We all know, however, that the sell-off is not about improving services; it is about ideology and the Government’s determination to bring to an end this successful alternative to franchising. It is not too late for Ministers to halt the process, but if they continue, they will be putting privatisation before passenger interests, which would say everything about the priorities of this out-of-touch Government.