Police Conduct and Complaints

Kit Malthouse Excerpts

Thursday 30th June 2022 Westminster Hall

[The Minister for Crime and Policing (Kit Malthouse)]

It is a great pleasure, Ms Ghani, to appear before you for the first time and also to appear for the first time before someone who was elected to the Commons on the same day that I was. That happy day in 2015 seems an awful long time ago. [Laughter.] I am very grateful—

[Ms Nusrat Ghani (in the Chair)]

Order. I hope the Minister is not trying to sway the Chairperson. I note for the record that it will have no relevance to the rest of the debate.

[Kit Malthouse]

I am also grateful to the assembled members—current and former—of the Home Affairs Committee for contributing to this debate. I am particularly grateful to the current members, the right hon. Member for Kingston upon Hull North (Dame Diana Johnson) and my hon. Friend the Member for East Worthing and Shoreham (Tim Loughton), for securing it. It is an immensely important topic. We have had some interesting contributions, which I will take away and digest.

As a number of Members have said, the police perform a unique and critical role in our society. The public look to them for protection and reassurance and, in certain circumstances, through us, authorise them to sometimes use lethal force against our fellow citizens. The public rightly expect all who serve to uphold high standards of conduct and professionalism. As I have said on many occasions—pretty much since I was appointed deputy Mayor for policing more than a decade ago—public confidence and trust are integral to the long-standing model of policing by consent. It is fundamental to the very essence of policing in the United Kingdom. I have worked hard during my career in fighting crime to ensure that we cleave to that model and do not drift towards the warrior model of policing that we see in other jurisdictions.

A range of elements come together to form the full picture when it comes to securing and maintaining public confidence. One of those is an effective conduct and complaints system. As Members have said, the vast majority of police officers already act with the highest standards of professionalism. It is therefore all the more disappointing and, in some instances, completely shocking when the behaviour and actions of a few undermine the hard work of their dedicated colleagues. When things do go wrong it is vital that the systems in place are robust and fair, and stand up to scrutiny.

I note the positive comments in the Committee’s report on the February 2020 reforms made to the police conduct and complaints systems and the significant improvement in the IOPC since 2018. Of course, we accept that there is more to do. With policing—indeed, with any major public service—complacency is something we must fight against with all our might and energy. We must strive constantly for improvement; the public deserve nothing less.

As my hon. Friend the Member for East Worthing and Shoreham mentioned, the Independent Office for Police Conduct was launched in 2018 following reforms to the IPCC, which scrapped the old commission structure in favour of a single head of the organisation. The new structure resulted in the director general having a combined role that includes chairing the unitary board. The aim of having a single role was to both streamline and demonstrate the independence of decision making to enhance public and police confidence. Scrutiny of and support for the director general is provided by the unitary board, on which the non-executive directors must be in a majority. There is a senior independent non-executive director.

Since its launch in January 2018 and under Michael Lockwood’s leadership, the IOPC has completed more than 91% of the core independent investigations started since then within 12 months. The average length of all investigations has fallen from more than 11 months in 2018 to less than nine months now. I understand that the backlog that was inherited on the conversion to the IOPC has been eliminated. That is huge progress, which, I am happy to say, was also highlighted in the Committee’s report. My hon. Friend the Member for East Worthing and Shoreham asked about the number of former police officers on the staff: it is 28%. That is a number that we need to keep an eye on, as he said, in terms of their expertise.

Last year, the Home Secretary announced that she was bringing forward the first periodic review of the IOPC, in response to pressure from my hon. Friend and others. Such reviews of the Government’s arm’s length bodies typically consider the effectiveness of an organisation and its fitness for purpose. We agree that the existing governance structure, along with the Home Affairs Committee’s specific recommendation on the director general’s role, should be looked at as part of that review. The review has not started; however, we are currently working on the arrangements, including identifying an independent reviewer. We will update the Committee when we are able to confirm further details.

The Government are clear in our determination to listen and act on issues important to the general public and their confidence in policing—including accountability, which is crucial to public trust. As colleagues will recall from the Committee’s report, the IOPC is already making a concerted effort to uphold confidence in the police complaints system, which includes greater transparency in the publication of investigation outcomes, actively listening to policing bodies and communities about their concerns, improved investigation timeliness and thematic reviews.

The legislative reforms in 2020 to overhaul the police complaints and disciplinary system were wide ranging, and were designed to simplify processes while increasing transparency and independence. The reforms have significantly reduced the bureaucracy in handling low-level customer service matters, which account for the majority of complaints. The most serious cases continue to be dealt with under robust processes, including independent investigations by the IOPC.

We continue to engage with policing stakeholders across the piece, including the National Police Chiefs’ Council, and we welcome the ongoing engagement of the Police Federation and other staff associations. We have agreed to review the impact of the reforms, including considering the role of police and crime commissioners in policing complaints. As part of that wider review, we will look at the issues raised by the right hon. Member for Kingston upon Hull North about super-complaints.

Recent high-profile cases of misconduct have shone a light on the culture that exists in some areas of policing. Aside from examples of appalling behaviour that has no place anywhere, let alone within an institution entrusted to protect the public, there is a wider impact on how policing is perceived. When standards are not met, it not only undermines the excellent work done by thousands of officers, staff and volunteers day in, day out, but risks damaging the legitimacy of policing in the eyes of the public. It is therefore crucial that there are effective systems and safeguards in place to ensure that all officers adhere to the high standards expected of them and that breaches of those standards are identified quickly and dealt with appropriately.

Although the Government have overseen significant progress in the police complaints system in recent years, we do agree that forces, individuals and their representative organisations must take further responsibility for rooting out bad behaviour. The College of Policing is currently undertaking a review of the code of ethics. The review will provide clear expectations that everyone in policing has a duty to challenge and report behaviour that undermines the profession and damages public confidence, and to be open and accountable and learn from mistakes at an organisational and individual level.

As part of the 2020 integrity reforms, the Home Office introduced a duty of co-operation for police officers. The duty provides clarity on the level of co-operation required by an officer where they are a witness in an investigation, inquiry, or other formal proceedings. Failure to co-operate is a breach of the professional standards and can be dealt with by police forces accordingly.

The Government will respond in due course to Bishop James Jones’s report on the experiences of the Hillsborough families and the report of the Daniel Morgan independent panel. The Government will also consider calls for a broader duty of candour for public bodies and authorities—an issue raised by various Members.

Colleagues may also recall that the Home Secretary has announced the Angiolini inquiry, which a couple of Members referred to, part two of which is expected to consider wider policing matters, such as barriers to whistleblowing, vetting practices, and professional standards and discipline, including workplace cultures. As my hon. Friend the Member for East Worthing and Shoreham pointed out, since 2017 it has been the case that retired police officers can be brought back to face gross misconduct proceedings.

I again thank members of the Committee for securing this debate. I am grateful for the opportunity that it has provided me to underscore just how seriously we take this issue. This is not an end point in our work on police integrity and the complaints system. As I said in my opening remarks, the maintenance of trust and the model of consent require constant attention and adjustment as we face different circumstances and incidents. The Committee has my undertaking that we will report to it on our progress on this issue. We will take seriously its report and weave it into the work that we do. We will continue with the work programme to reinforce the fundamental foundation of policing in this country, which is the trust and confidence that the British public have and the consent that they give to the policing model.

[Ms Nusrat Ghani (in the Chair)]

Thank you, Minister—not an end point. I call Mr Tim Loughton to respond and wind up.