Windrush Review

Kevin Foster Excerpts

Wednesday 29th June 2022 Westminster Hall

[The Parliamentary Under-Secretary of State for the Home Department (Kevin Foster)]

It is a pleasure to serve under your chairmanship. Ms McVey. I thank the hon. Member for Edmonton (Kate Osamor) for securing the debate, and all right hon. and hon. Members for their contributions, many informed by their own, in some cases, very personal experiences and memories of the impact of the Windrush generation. Although she is not in her place now, I was struck by the hon. Member for Birmingham, Erdington (Mrs Hamilton) recalling her family’s experience in the 1950s and ’60s.

Although I might not agree with the hon. Member for Edmonton on every aspect, I know from my regular engagement with her on casework issues that she is a committed representative of her constituents and all those affected by the Windrush scandal. Wendy Williams’s report outlined that that scandal was formed under successive Governments and over many decades. This is not about one particular period but an accumulation of issues. Those who read the physical version of the report will know that the case on the front page is from 2009. This is an immensely important subject, and I welcome the chance to debate it again.

With this debate taking place so soon after Windrush Day, I want to take this opportunity on behalf of the Government to pay tribute to the Windrush generation. They are an essential part of our national story, and we should recognise, cherish and celebrate the enormous contribution that they and subsequent generations have made, and continue to make, to our country. As the hon. Member for Battersea (Marsha De Cordova) and others have outlined, Britain would not be what it is today without them. As the right hon. Member for Hackney North and Stoke Newington (Ms Abbott) pointed out, many viewed themselves as British, coming to the mother country, having been invited here.

Many, particularly from the Caribbean, had already been here defending this country in its darkest hours. Our democracy survives partly due to the immense contribution of many members of the Commonwealth who volunteered to come thousands of miles, under no compulsion, when this country faced its darkest hours, to stand on our shores in the face of a potential Nazi invasion. They felt that this was their country, not a country that they were migrating to. This was not a matter of arriving in a foreign land for them.

I will turn to the core focus of today’s debate. In September 2021, Wendy Williams and her team returned to the Home Office to assess the progress made since the publication of her original report in March 2020. The progress update, which was published in March this year, found that there are several areas where good progress has been made, noted that structures have been put in place that should provide appropriate levels of oversight of the Department in the future, and also commended some excellent behaviours and initiatives from members of staff and teams.

In her original lessons learned report, Wendy Williams made 30 recommendations. Her progress update assesses that eight have been met, a further 13 partially met, and the remaining nine not met. I certainly recognise that there is more work to be done. As the update report acknowledges, change on the scale required takes time. It is also right that the Home Office is held to account on recommendations where sufficient progress has not been made. I want to be clear that it remains our commitment to deliver each and every one of the recommendations.

Regarding training, significant progress has been made, as has already been touched on. For example, training has been developed that covers the history of the UK’s immigration and nationality system from 1960 to 2020. This training has been delivered to policy makers and continues to be undertaken by operational staff across the Department. Colleagues may be aware that, following a campaign by the hon. Member for Liverpool, Riverside (Kim Johnson), we are seeking to add to that the experience of Chinse seamen who faced deportation shortly after world war two.

As has been said, it is also important that senior leaders are at the forefront of the effort to drive change across the Home Office. Abi Tierney, the director general of Her Majesty’s Passport Office and UK Visas and Immigration, has taken on the role of ethics adviser to the Home Office board, in which she will champion ethical behaviour and systems, advise on ethical considerations and spearhead the roll-out of a new ethical decision-making model, making clear that this is at the core of what we should be doing and at the core of how our systems should function.

As has been touched on, it is also vital that we continue engaging outwardly and openly, and not just with people who are likely to agree with the Home Office or to share the views and opinions of any particular party or Government. Earlier today, I welcomed to the Home Office some of the groups that have received funding from the Windrush community fund, both to thank them for their fantastic efforts in helping to promote the Windrush compensation scheme and to hear their views on where we can go further and what more work we can do to reach out to more people. We are clear that we work with those groups—the funding is supplied to support their work for their community.

We remain committed to the relationships we have formed with these hard-working grassroots and community organisations. Their insight and experience are invaluable, and we will ensure that the Home Office is proactively listening and learning all the time from their experiences and comments.

Understandably, a lot of people have focused on the Windrush compensation scheme. Indeed, among the reasons I regularly meet some of the Members present is to discuss individual cases. We recognise that although financial compensation is an important part of this process and is necessary, it is, as has been touched on in other debates, only part of it. For many people, this issue was about not just the monetary impact on them but feeling that their identity had been taken away. We must recognise that as well.

We have made significant progress and have now paid or offered a total of more than £48 million in compensation. We have also made changes to the Windrush compensation scheme in order to ensure that people receive the compensation to which they are entitled as quickly as possible. In many cases, those changes were made in direct response to feedback we have been given, including from Members of Parliament.

I was pleased that we were able to welcome members of the Home Affairs Committee and other stakeholders to the Windrush compensation scheme office in Sheffield on 14 June, following the invitation that I extended during a previous Westminster Hall debate. Again, I say to Members who have a particular interest in this issue—particularly those who represent areas with a number of Windrush communities—that we are very happy to welcome them, subject to all the usual arrangements that people would expect to put in place, to meet our team so that they can understand the work they are doing.

[Stephen Kinnock]

Before the Minister moves off the compensation scheme, he will know that at the end of January only 960 people had applied to the scheme, which is only about 20% of those eligible. Those statistics are in the Home Affairs Committee report on the compensation scheme, which he just mentioned. Does he agree that putting the compensation scheme into the hands of the Home Office—the very institution that is so profoundly mistrusted by the Windrush generation—was a grave error, and that the only way this will get sorted is by moving it out of the Home Office and into an entirely independent organisation?

[Kevin Foster]

I am not sure where the shadow Minister gets his figures from. He said that 960 claims have been made, but the actual figure is 3,878, and more than 1,800 had been made by 1 January 2021.

On the engagement figures, we continue to encourage people to apply to the compensation scheme. I have visited some of the community fund groups in Birmingham, Cardiff, Edinburgh, Nottingham and London. It was evident during those visits that innovation and collaboration are helping to support local communities and raise awareness of the Windrush schemes. We have also written to 6,200 individuals to encourage them to consider applying. In January, we launched the second phase of our national communications campaign, which featured new content to address misconceptions that could prevent people from applying to the scheme. It included campaign videos that have been played across community TV stations.

[Marsha De Cordova]

I want to take the Minister back to the work that the Home Office is doing to deliver the scheme. My right hon. Friend the Member for Hackney North and Stoke Newington (Ms Abbott) and I talked about the representation issues surrounding those actually delivering the scheme. I wondered whether the Minister heard that and wants to respond to the point about having people deliver the scheme who are more empathetic and representative of the groups they are seeking to compensate.

[Kevin Foster]

As Members are aware, we are recruiting additional people into the compensation scheme team, so we are increasing the number of staff working on it. To be clear, despite recent pressures, the area we never took people from was Windrush work, because we thought it was appropriate that that was seen as a priority. It is important that our caseworkers can empathise with people’s situations, which is why we have programmes of engagement. We want them to work proactively with the community groups, hear their experiences, and listen and understand where people are coming from. I understand that this is about not just immigration status, but people’s very strong identity; they felt—this was eloquently put earlier—that they were British. We recognise that it is important to ensure that that experience is there for all caseworkers.

I want to address the idea that there are tens of thousands of applications outstanding. The number of applications received so far is just under 4,000, which would make that rather difficult numerically. There are not cases that are “unallocated”; we understand that that point arose from a misunderstanding. All cases are being worked on and pursued, and in some cases we are waiting for responses or, for example, for probate to be resolved so that we can take things further. I will be writing to the Chair of the Home Affairs Committee shortly to confirm that.

[Ms Abbott]

Whatever the Minister has been told, the Home Affairs Committee obtained quite different figures when we went to Sheffield. I will be happy to write to him and set them out.

[Kevin Foster]

We had a letter from the Chair of the Home Affairs Committee following the visit. We will shortly be replying, and I will be happy to reply in further detail to those points when I receive them.

One of the points that has been focused on is whether the Windrush compensation scheme should be transferred to an independent organisation. I understand why that might sound appealing, but it would risk delaying payments to people even further, and many cases would have to come back to Home Office records and other parts of the Home Office, which would mean that we would still be heavily involved. I do not believe for one minute that anyone is suggesting that we should contract this out—that might have been partly suggested—to a private sector operator. It is right that we have a team who operate separately and independently from other areas of the Home Office and are able to take matters forward with clear delineation. Certain information supplied to the Windrush team is not available to wider Home Office operations. The focus needs to be on paying compensation and moving the scheme forward, rather than on who is actually administering it.

[Marsha De Cordova]

Will the Minister give way?

[Kevin Foster]

I will give way one last time; I am conscious that I need to allow time for the hon. Member for Edmonton to wind up.

[Marsha De Cordova]

I will try to make my point succinctly. No one is asking for any scheme to be contracted out to a private company. The point is about the scheme being independent from the Home Office. The Home Office administers the policy, so how can the people who have to do the marketing videos and everything else be the ones administering it? People are still reluctant and fearful due to the hostile environment. It is about the scheme being independent, but it could be an independent charitable organisation, not a private company.

[Kevin Foster]

I hear the hon. Member’s point; we all agree that a private company would not be the right option. Setting up a different organisation would clearly take time. Again, it would be reliant on the vast majority of records and processes coming from the Home Office. However, we recognise that people will not necessarily want to approach the Home Office in the first instance, which is why we work with community groups, and are having some helpful and productive conversations with some of the high commissions in London about whether they could host events, particularly now that we have returned to having drop-in events. We all know why, over the past two years, the ability to hold drop-in events has been far more limited than we would have liked, but our focus is on getting on and making the compensation payments.

One point that was picked up was on the migrants commissioner. I recognise that Wendy Williams mentioned her disappointment on that matter. I reassure colleagues that a substantial amount of work has been done on options to deliver this recommendation. We are working with external stakeholders and have set up a sub-group of the Windrush cross-Government working group to advise on the function of a migrants commissioner. The sub-group has submitted its recommendations on what the functions should look like, including the scope of the role and the best model for delivering it, and we are now considering those views. To be clear, the suggestion is that it may not necessarily be an individual but could be a group that fulfils that role. Certainly, we are keen to take it forward, but in a way that builds confidence.

I want to thank the hon. Member for Edmonton for securing the debate and all hon. Members who have contributed. As I have set out, we have taken some important strides forward in responding to the Wendy Williams report, but we recognise there is still a lot of work to do in the Home Office—work that is always enhanced by constructive challenge, such as that which we have received from hon. and right hon. Members today. The failings of the past were unacceptable, and I know there is a real determination across the Home Office to learn the lessons of Windrush.

There is a strong focus across the Department on delivering the improvements set out in the Wendy Williams review and, as colleagues and the public would expect, the implementation of her recommendations is closely monitored. Concerted action is taking place to drive cultural change and make a Home Office that is fit for the future—a Department that is open and outward working, that views people as faces not cases and as individuals not numbers, and that is committed to making fair and just decisions and ensuring that we treat people as they have the right to be treated. The injustices of the Windrush scandal should never have happened. That is why we are wholeheartedly committed to doing all we can to right those wrongs.