Oral Answers to Questions

Kerry McCarthy Excerpts

Monday 1st September 2014 Commons Chamber

[Mr Harper]

Again, the rules are very clear: under a long-standing agreement, NHS hospitals and trusts are obliged to provide the relevant information free of charge and within 10 working days. However, from listening to my hon. Friend’s question it sounds as if he may have encountered at least one case where that has not happened. I will speak to him afterwards to see whether that raises any issues about whether this policy, which is clear, is actually being implemented by NHS organisations.

[Kerry McCarthy (Bristol East) (Lab)]

When people in my office were chasing up Atos the other day, they were told that it is still dealing with ESA claims from the beginning of 2013, and that one reason for not being able to process claims more quickly was a difficulty in recruiting doctors to submit the medical information. Will the Minister examine this situation urgently, because it is obviously causing huge distress to people who are having to wait well over a year for their claims to be looked at?

[Mr Harper]

I am not quite sure whether when the hon. Lady talks about Atos she is referring to the work capability assessment—

[Kerry McCarthy]

indicated assent.

[Mr Harper]

She nods to say that she is. We have made inroads into the backlog of claims, and it is worth remembering that ESA claimants will normally be in receipt of benefit while they are waiting for the work capability assessment to be looked at.