Deaths Abroad (Consular Assistance)

Karen Buck Excerpts

Wednesday 18th November 2015 Westminster Hall

[Anne McLaughlin]

I very much thank the hon. Lady. I will try to continue.

I will end by saying that Julie Love has been a tireless advocate for the families of British citizens who have died abroad. People such as Julie and Eve do this work not for themselves—it is too late for them—but for others so that their grief is not compounded. Julie and Eve’s organisations support individuals and while there is always a role for the third sector to provide additional, supplementary or specialist support, it is clear that sometimes such organisations have to step into a gap left by the varying level of support offered by consular services.

The families and campaign groups have many more questions that they would like me to ask, but I think I should stop now and allow others to speak. I simply ask, finally, that the Minister agrees to receive information from us, and perhaps at a later stage to meet with us to discuss how we can ensure that we meet people’s needs and—where the FCO cannot do that—how we ensure that there is support for the organisations that can. After all, Minister, there is nobody better placed to tell you what was missing, what is still missing and what is really needed when someone you love dies overseas than my family, and people such as Eve Henderson and Julie Love, the mother of Colin Love.

[Ms Karen Buck (in the Chair)]

For the guidance of Members who wish to speak, I will point out that this debate has to finish at 5.40 pm and I intend to call the Front-Bench spokespersons at 5.20 pm, so we have 15 minutes. I hope that can be a guide for people wishing to make a contribution to the debate.

--- Later in debate ---

[Diana Johnson]

I thank the hon. Lady for her comments and for her apologies for leaving.

I hope the Minister will be able to update the House on the work that the FCO is undertaking to ensure that embassies are prepared to deal with major incidents and terror attacks, because unfortunately we see more of them happening. As the number of staff employed at consulates is reduced, what is being done to be able to quickly increase capacity at times of acute need?

I want to raise a few issues arising from the Foreign Affairs Committee report. Like the hon. Member for Glasgow North East, I want to refer to recommendations that came out of that excellent report. I pay tribute to the members of the Committee and to everyone who was willing to give evidence. I read the very distressing accounts of what had happened to their loved ones and the difficulties that they experienced in accessing support from consular services.

The first issue raised by the Select Committee report that I want to emphasise is the need to ensure that the support offered to families is consistent. It is clear that although in a number of cases families and loved ones have received excellent support, many individuals have been let down. That appears to be partly because of the low minimum standards and inconsistent procedures for dealing with deaths abroad. I am glad that the Foreign Office has recognised that problem, and I welcome its commitment to increase the monitoring of feedback and use that to improve training. Will the Minister say a little more about what that actually means in practice?

The Select Committee raised particular concerns about the support offered to families who have suffered a bereavement due to murder or manslaughter. I agree with the Committee that the current minimum offer to such families is far short of what British citizens should expect to receive. I am glad that the FCO accepted that finding and I welcome the fact that the Government have conducted a review, but it sounds like that review is a work in progress. Numerous conclusions identify further work to be undertaken. For example, the review concludes:

“We are already reviewing training and development opportunities for staff”,

and goes on to say:

“We will ask the AJU to consider data protection rules and whether there may be ways of working more smartly within these”.

It also says:

“The AJU will consider how best to support relatives and friends beyond the immediate family”,

and continues:

“The AJU will explore what further measures can be taken at UK and foreign airports to reduce distress for families who are travelling.”

All those commitments and opportunities for review are welcome, but it would be good if the Minister could give us a final update on exactly what the outcomes are.

[Ms Karen Buck (in the Chair)]

Order. I know that the hon. Lady took an intervention, but we are going to have to move on to hear from the Minister in a moment.

[Diana Johnson]

Finally, next week is the comprehensive spending review, in which there are likely to be further cuts to the FCO budget. Will the Minister say what plans are in place to deal with a reduction in the number of consular staff? How will that play out in the light of the problems I identified earlier in my speech relating to terrorist attacks and the number of British citizens who, unfortunately, are at risk when they travel?