Employment Rights Bill (Fourth sitting) Debate

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Department: Department for Business and Trade

Employment Rights Bill (Fourth sitting)

Justin Madders Excerpts
Greg Smith Portrait Greg Smith
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Q You mentioned the 20% unionisation rate. Do you have a target that you want to see?

Andy Prendergast: They key thing for us is that everyone who ultimately wants to join a trade union has the option to do so. It is important that people are aware of their rights, aware that they can join trade unions, and aware that they have a right to, for example, SSP on day one, statutory holidays and the minimum wage. Rights that people do not know about and that cannot be enforced are ultimately no use. This is shamelessly partisan, but I would like to see union rates being far higher, and I think that the economy as a whole would benefit from that.

Justin Madders Portrait The Parliamentary Under-Secretary of State for Business and Trade (Justin Madders)
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Q It is a pleasure to see you in the Chair this afternoon, Sir Christopher. Good afternoon, gentlemen. Generally speaking, do you think that the Bill will improve working conditions, particularly for those in low-paid and insecure work?

Andy Prendergast: I think the Bill is a major step in the right direction. One of the big problems that we have seen, certainly over the last 30 to 40 years, is the huge increase in insecurity in the workforce. That tends to have a massive impact on the individual concerned and their ability to fully partake in the economy, and to make long-term commitments through mortgages and loans—the kind of stuff that drives the economy. Ultimately, we have seen that as they have lost their guaranteed hours—in zero-hours jobs, for example—and there has been the removal of their employment rights, those people are less able to exercise those rights. So we see the Bill as a major way of moving industrial relations forward.

We would also point to the work around the pandemic. In the last 14 years, we were very much locked out of Government in most areas, yet when the pandemic came around, there was a fantastic bit of work between the CBI, the TUC and the Government, with Rishi Sunak standing on the steps of No. 10 talking about the fantastic work that led to the furlough scheme, which saved millions of jobs and millions of people from poverty. What surprised us is that that great work was then stopped virtually as quickly as it happened. If we look at other G7 countries, a tripartite system is what drives higher levels of productivity, lower levels of inequality, and ultimately, higher levels of investment and economic outcomes. We think that the Bill is a long overdue step in the right direction of moving some power back towards workers and away from businesses, too many of which exist for exploitation.

Mike Clancy: I echo those comments. If we look at the responses from the business community, yes, there is going to be some anxiety about the detail and how it will work—again, I reference my experience not just in ACAS, but from working with employers more generally—but we find ways to do this and operate in practice successfully. Good employers have nothing to fear in the Bill. That is not just good employers that are larger, and we think that with the right degree of consultation, which the Government have committed to, we will be able to address those areas where there are a few wrinkles and things to ensure work in practice.

We have to reflect on what the alternative was. The deregulatory, more de minimis approach to employment regulation applied previously, and if that trajectory had continued, we would not have addressed the issues of precarious work and productivity, and we would not have been able to do that in a way that looks at the workforce of the 21st century, as opposed to looking backwards.

There is a lot in the Bill, but that is not surprising. There will probably be a long period of adjustment. With the right consultation, I think we will get to a position where we look back at this as a milestone in changing how we do things, a paradigm shift in relations. I think that it will drive better engagement not just for unionised workforces, but for workforces more generally, because that is where employers will see that they can answer the challenges on the next generation of technology insertion and organisational design, and make sure that they can get the talent that they need.

Sarah Gibson Portrait Sarah Gibson (Chippenham) (LD)
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Q I am curious about whether you feel that the Bill’s provisions will encourage and support those who have been long-term unemployed, or those who find it difficult to get back into employment. Are the flexibilities embedded in the Bill going to help people back into work, as opposed to helping only those who are already in work?

Andy Prendergast: As a union that represents a large number of relatively low-paid people, we regularly come across the barriers to getting back into employment. One of the big ones we have seen is the expectation of flexibility, and specifically one-sided flexibility. We have a lot of people who are on benefits and want to work; unfortunately, often the only jobs they are offered are zero-hours jobs. It is difficult for people on benefits, because it is a bureaucratic nightmare to get on them, and people need to be supported to come off them to a guaranteed wage in a guaranteed job. Too often, they are offered zero-hours contracts, which replaces the guarantee of certain levels of benefit payments with uneven levels of reward. We want to get people back into meaningful work.

There are clauses in the Bill on removing exploitative zero-hours contracts—and the point there is “exploitative”. We look after thousands of Uber drivers, for example, and for them flexibility is very much the driving point. In the same way, a number of people benefit from being on genuine zero-hours contracts. At the same time, organisations such as McDonald’s and Wetherspoons have 80% to 90% of their staff on zero-hours contracts. There is no excuse for that. We find that the moment an individual chooses to exercise their flexibility is the moment they stop being offered shifts. That is a major block on people coming back to work, particularly when they are on universal credit.

We want to be able to give people genuine offers of employment so that they can better themselves, fully take part in the economy and deliver for them and their families. The Bill goes some way towards addressing that.

Mike Clancy: I should make a general point before addressing more specifically the part of the economy your question focuses on. A failure of our economy for many decades now—in contrast with other economies with high levels of unionisation, collective agreement and partnership—is that we have not taken the fear out of change in the economy. That can mean that people’s reaction to change, and their ability to operate in the labour market, is correspondingly reduced. A lot of economies are able to ensure that if people lose employment, they are able to come back into employment much quicker—there are either statutory minima or collective agreements between employers, trade unions and others to make that happen. The Bill asks some fundamental questions about how we want to organise ourselves in the economy and says that, actually, it is better to have places where we convene and talk about the challenges than to do it company by company and enterprise by enterprise, and have an atomised conversation.

Andy touched on zero-hours contracts; we represent a lot of self-employed people, many of whom value their self-employment. Indeed, it is part of the process in film and TV production. They have experienced the precarity of that environment in recent years, particularly in relation to covid, and subsequently there have been other issues in respect of production. The legislation needs to look holistically at the economy. It is important to talk about flexibility in a way that engages all types of worker, not just those who may be able to work hybrid or remotely. The fact that the Bill makes employers, unions and others think about the flexibility proposition has got to benefit people’s ability to come back into the workplace.

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Greg Smith Portrait Greg Smith
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Q My final question is off the back of that. On Tuesday, Mick Lynch—let us name him—told us that the Bill will lead to the re-unionisation of the economy. Is he getting overexcited?

Professor Simms: We have to be realistic about the resource capacity of our trade union movement at the moment. There are certainly things in the Bill that will make life simpler for trade unions—not necessarily easier, but it will require less resource to, for example, organise for a ballot, or to organise a re-balloting during a period of industrial action. At best case, that frees up some capacity to get on with the nitty-gritty of representing workers in the workplace and solving workplace problems. I cannot prove that that is going to happen, obviously, but that is certainly more than possible. But will it free up sufficient capacity to try and organise in the breadth of the retail sector, for example—lots of small employers? Personally, I think that is unlikely. I do not think that the UK trade union movement has that resource capacity at the moment.

Professor Deakin: Historically, what drives unionisation and strike levels is the economy. High inflation drives strike action and tends to drive union membership. Union membership, union activity and strike activity are highly sensitive to the wider economic context, which at the moment probably does not favour a massive increase in union membership. I would be very surprised if this particular measure moves the dial much on membership, and I do not think it will move the dial much on industrial action either.

What could happen, especially with the arrangements for sectoral pay bargaining, is that many workers, whether or not they are in a trade union, would benefit from sector-wide collective norms. That would be the case where the arrangements come in for two sectors that are mentioned in the Bill, and hopefully that is just the start. Other European countries and many countries outside Europe have sectoral collective agreements that, in effect, set a floor for an industry or sector. I am not sure whether you would call that re-unionisation, but I think the coverage of collective agreements is perhaps more important than simple membership, although unions depend on membership for their finances. The economic effects will turn very much on coverage.

Professor Bogg: As I said, the reforms to strike law are fairly modest, and I think that is true of collective bargaining laws. There are two incremental nudges towards sectoral institutions in two sectors, and there are some very modest tweaks proposed to the statutory union recognition procedure—lowering the preliminary membership threshold, potentially, and removing the majority support likely threshold—but it is difficult to see. I do not know what re-unionisation means, I must confess, but I will be very surprised if you see a radical upsurge in union recognition as a result of these very sensible but cautious changes in the legislation.

Justin Madders Portrait Justin Madders
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Q Just to aid the witnesses, it was the shadow Minister who used the term “re-unionisation” in the evidence session on Tuesday, rather than one of the witnesses. That may be why it is not something that is particularly resonating with you.

I want to ask you in particular, Professor Deakin, about the impact of the regulations on increased productivity and innovation—the general economic benefits. Do you think that that will have a positive impact on such issues?

Professor Deakin: I think so. The evidence internationally is that there is a strong correlation between stronger labour protection and both productivity and innovation. I think that sentiment in the research community has shifted very much in the past 20 years. That is partly because we have better data and probably better methods. Certainly, a generation ago, the World Bank was quite hostile to the idea of labour law and said that labour laws, in aiming to help workers, might harm them. That, however, is no longer the World Bank’s position. The World Bank has said that there can be too little labour law in an economy—too little protection for innovation and productivity.

Of course, productivity has many causes, and the way we regulate labour is only one issue. If we are talking about labour law, though, these reforms are essential to help improve the productivity position. Will this law on its own lead to an improvement in UK productivity? Not necessarily, because that depends upon how we regulate other areas of the economy, and that is affected very much by the way corporate governance works and also by training and other aspects that are not all covered by the Bill. But is this Bill essential in the area of labour law for improving economic performance? Absolutely. Does it go in the right direction? Yes, it does.

The research we have done in Cambridge, which I mentioned in my written evidence, shows that, on average, strengthening employment laws in this country in the last 50 years has had pro-employment effects, for various reasons. That is, as I said in my notes, not a predication or a forecast, but historically in this country, stronger labour laws are not associated with unemployment.

Professor Simms: Could I chip in as well and emphasise the point that Simon has just made about skills and training? Skills and training of managers—the professionalisation of managers—and of our workforce are really crucial ways of shaping productivity and innovation. They intersect very strongly with some of the issues in the Bill.

In general, the push to professionalise management of work—the managerial decisions—is a really important part of that more complex story that Simon has just spoken to. The signals through the law, but also through other areas of policy, to managers, organisations and employers about the professionalisation of their management are a really important thing that the state can do to support that general up-tick in productivity and innovation in general.

Justin Madders Portrait Justin Madders
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Professor Bogg, do you want to add anything?

Professor Bogg: I am just a simple lawyer; I would not like to offer any views on the economics of it all. I will defer to my expert colleagues.

Justin Madders Portrait Justin Madders
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Q I am a simple lawyer, too. Could I ask you, Professor Bogg, how you feel the fair work agency will help improve the employment landscape?

Professor Bogg: This is really the most critical point of all. We can enact shiny rights and put them on the statute book, and if they are not enforced, there is not much point to the entire exercise. What will be critical is the proper resourcing for a new body. The right direction of travel is for that to occur through a new agency, rather than having to co-ordinate across different agencies. I think that will make things more efficient.

It is also important that the employment tribunal system is properly resourced. I saw the welcome announcement that the time limits will move from three months to six months, in line with the earlier Law Commission recommendation. As the Lady Chief Justice said, the rule of law costs money in order for it to be done properly, so the tribunal system will have to be properly resourced. There needs to be a commitment to a principle of effective access to dissuasive remedies. That is absolutely central to all of this working or not working.

Professor Simms: Can I pick up on the enforcement case? It is important for the Committee to properly understand that the organisations that will be merged into a new agency have had to cut back, to some extent, on their advice and guidance to employers and employees because of the challenges of resourcing over the last years. They still work in those spaces, but they cannot do it at the scale that they have previously—ACAS in particular. Re-resourcing that expertise to support both employers and workers’ unions to make good decisions that never become a breach of any rights is really important.

Justin Madders Portrait Justin Madders
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Professor Deakin, anything to add?

Professor Deakin: Enforcement is really critical. We do not have an effective enforcement regime in this country. Recent research on the minimum wage, for example, shows that on the whole, employers that do not comply with it can actually save money by not doing so. They are rarely punished, fined or required to pay wages back in a way that even covers the gains they make by not paying the minimum wage. We are not effectively prosecuting minimum wage breaches. We treat breaches of the criminal law involving theft in a supermarket, for example, and in other contexts extremely seriously. We do not treat wage theft with anything like the same seriousness.

There are hardly any company director disqualifications in cases of non-payment of the minimum wage. The message being given, or the one that has been given, is that compliance with the legal obligations is in some sense optional, and not complying can be profitable for firms. We are not the only country in that position. It is also an issue in the United States.

However, we can do more. We can certainly resource the inspectorate. In my note, I suggested that we can also facilitate collective remedies in addition to individual employment tribunal claims. It is difficult for an individual to take a claim to a tribunal, and it can also be costly for employers, who will, in many cases, have to organise a legal team to fight a case, and they will not get their costs back. It seems to me that neither side is necessarily happy with the way the employment tribunal system is working.

I believe that collective remedies, particularly through arbitration, which can be brought by trade unions—hopefully in future to the Central Arbitration Committee —are more effective than individual claims in many cases. It is not just a question of resourcing the new fair work agency. I think there should be a greater role for collective arbitration, and in my note I made some suggestions based on precedents from the 1970s, which could easily be used again.

Sarah Gibson Portrait Sarah Gibson
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Q Interestingly, earlier today, the Resolution Foundation mentioned that small businesses without HR departments will struggle without clearer legislation and guidance if the Bill is passed. Many retail businesses in my constituency are closed because of flooding this week, so we had a lot of time to discuss the Employment Rights Bill while scrubbing floors. People from those businesses joked that they would not be able to understand it. They also saw themselves in lengthy tribunals, with the tribunals not sitting. Of course, a lot of their employees are not unionised. A huge percentage of the population, especially in rural areas, have no union representation. Both sides are in a difficult situation. Are there elements of the Bill that lack clarity and that will lead small businesses into trouble and, therefore, their employees into difficulty? Or is that something that should be picked up elsewhere?

Professor Deakin: There is a difference between a complex measure, written initially for lawyers to implement, and communication about that measure once it is enacted. I believe that the essential changes being made by the Bill can be effectively communicated. However, I entirely understand the problem faced by many smaller firms, which often lack resources when confronted with a legal claim. They may be able to take out insurance to cover their costs, but often it is the time spent in dealing with the dispute that is the real issue. I researched that about a decade ago, but I do not think the issues have changed. Often, litigants—claimants—feel unhappy about the way the employment tribunal system is working. Employers also often feel unhappy, even if they win a claim. Since that time, there has been an enormous growth in delays before employment tribunal claims are heard. It is an important issue.

Communication from the Department to all employers will be essential. However, I also think that there is scope for collective remedies, and to reassure smaller enterprises that other firms are complying with the law, so they do not feel under that much pressure not to comply because they see other employers not complying. I very much hope that we are moving towards a system of labour law in which we need less enforcement and litigation, with an inspectorate that is trusted by both sides. Countries such as Japan and Sweden, for example, have extremely low litigation rates. That is partly because they have highly effective inspectorate systems, and also because employers of all sizes have come to accept the importance of labour standards.

Professor Simms: I think that returns us to my point about the importance of agencies such as ACAS being able to advise in a way that is accessible. ACAS runs a free-access telephone service to support anybody with a problem at work, whether that is a small business owner or manager, or an individual employee. That kind of service, which people can use to ask questions, is an incredibly important part of any change. We know that a lot of the enterprise agencies also offer a similar kind of support. It is those support mechanisms, as well as the communication, that I think are really important. Just because the law is complex does not mean that we have to explain it in a complicated way.

Professor Bogg: These are real concerns, and they obviously need to be taken seriously. I can see that the day one dismissal protection may well cause real anxiety for small firms. I think the point has been made that you would not expect a small business owner to look through the Employment Rights Bill. I was up at 5 o’clock this morning feverishly sweating as I read my way through it, and it would not be reasonable to expect people without legal qualifications to do that. What will be crucial in later phases of this roll-out is having guidance, such as codes of practice, that are written in accessible ways for employers to be able to do the right thing, which most employers actually want to do. I think that is really important.

The area that will require a little bit more thought is the guaranteed hours provisions, which are complex. Some of that complexity is inevitable because this is a fiendishly difficult issue, given the range of different contractual arrangements that we have in labour markets, but I do not think that is beyond the bounds of smart legislators dealing with this as it goes through the process.

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Greg Smith Portrait Greg Smith
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Q I certainly recognise the picture you paint of Banbury; it is very close to my constituency and I am sure you have people from Buckinghamshire on your payroll. What modelling and projections have you done—on the presumption that the Bill becomes law and obtains Royal Assent at some point next year—on employment numbers in your businesses?

Luke Johnson: We are still grappling with the fallout from the Budget. There are millions of pounds of additional tax that some of my companies will have to pay, and a 6.7% increase in the national living wage, when average inflation is 2% or 3%. As for the idea that many businesses have already given deep thought to this new piece of 150-page legislation—when we already have such things as the Employment Rights Act 1996, the Equality Act 2010, the Health and Safety at Work etc. Act 1974, and many other pieces of legislation—I dare say that large companies have given it some thought, but most of the businesses I am involved with are not so big. I think they will wait and see what the final result is before trying to measure whether it leaves the business smaller.

With any piece of legislation like this, we have to remember that it is not just the current jobs affected, but the unseen jobs and opportunities that were never created. I urge you to look at the fact that, for the first time in many years, the number of businesses being created in this country has been falling or stagnant for five years. That is more or less the first time in decades. If we lose the full employment we have enjoyed and the enterprise economy that we have managed to create—I believe it to be much more fragile than some might believe—it will be incredibly hard to get back. Jobs do not just fall from the sky. They appear because companies are created by risk takers, and they take a risk with every job they create. Jobs only exist because they are helping that business to progress, and 80% of jobs are nothing to do with the Government—they are private sector. If you crush the private sector, you crush jobs. All the research shows that the single most important ingredient for a happy society is jobs. Without jobs, you do not have civilisation.

Michael Lorimer: Our turnover is in the public domain, so I can share it with you. We will probably turn over about £370 million this year. We are in a high-turnover, very tight-margin business, so if we make £10 million net, that is about the height of it. It is very difficult to estimate the increased cost of national insurance contributions and the national living wage, because not all the details are yet clear, but we think it will be somewhere between £1.5 million and £1.8 million. That is quite a big chunk out of our net profit.

We do not have a huge problem with it. We are a company that believes strongly in creating prosperity. The national living wage is something that our hearts have no problem with, because we would like to see people getting paid correctly, but we have to mitigate that. That is something that we just have to get on with. Our company has grown successively every year since it started 30 years ago, in top line, bottom line and people numbers.

I need to stress this again to you: the passion that we have is growth and job creation. When we see people coming into the business, working their way through it, earning more money, developing their career and prospering, that is what brings us the greatest joy of all. My concern, which I have to repeat, is that businesses smaller than ours—following on from Luke’s point, we were a small business at one stage—are going to find it very hard to get on that growth trajectory.

Justin Madders Portrait Justin Madders
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Q Good afternoon. A number of witnesses, including many from the business community, have welcomed the intention behind the Bill to increase workplace protections. Do you feel that the current employment law landscape is too favourable to employees, too difficult for employees or about right?

Michael Lorimer: From my perspective, there is a pretty good balance between employer and employee at the minute. I am sure you could unpick that, and there could be cases for either side, but as somebody who runs a business in, quote unquote, a “fast-moving environment”—in fact, Luke Johnson’s business is much faster-moving even than ours—where you are focusing on driving your business and trying to get results, I think that there is actually a good balance. I am not particularly in favour of tinkering too much with it. That is my personal view.

Luke Johnson: I would slightly differ, in that I think some areas are increasingly onerous for employers. Increasingly, when I talk to entrepreneurs, they are looking to outsource, offshore or automate rather than employ people. Not all of that is legislation and regulation; post furlough and lockdowns, there is a vast amount of talk among employers and owners of businesses about workforce motivation. That goes back to a point that Michael made earlier about the number of people not in work who are of working age and able-bodied. I think this is an issue for society as a whole, and I think a happy society is one in which people are productively occupied.

I am surprised that you say that many employers want greater protections for their staff. They are very entitled to give them to them if they want. They do not need to rely on the Government for that; they can just give them better contracts if they want.

There are a number of concerning aspects to the Bill, which could be counterproductive if the objective is higher living standards. As I understand it, this Government’s priority is wealth creation, prosperity and jobs. Ultimately, although I do not believe that this legislation will be devastating to employers, I think it will be damaging for job creation and therefore counterproductive to wealth creation and to achieving higher standards of living.

Sarah Gibson Portrait Sarah Gibson
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Q I am glad to hear that you share my concerns for small and medium-sized enterprises. As you have probably all noticed—it is in my declaration of interests—I have run a small business both here and on the continent for most of my adult life, so I feel for them. It was the first thing that came up once I started to read the Bill.

You mention that you are concerned about day one rights. I wonder about the changes in the probation period. We seem to be in agreement that it might affect where you draw your prospective employees from. Can you suggest any amendments to the Bill that might encourage the entrepreneurial small businesses we so rely on to continue to take on staff from areas of deprivation or the long-term unemployed—those who currently struggle to get work?

Michael Lorimer: I was at a breakfast yesterday morning for the launch the Jobs Foundation’s report, “Two Million Jobs”. A chap from Sheffield spoke who runs an organisation that gets young people into work. He gave the example of a kid—I cannot remember his name—who would not normally find it easy to get a job interview. They trained him and helped him to get the right attire to get him into a job. The point was that this guy looked very risky—he had not worked, and he came from a long line of people who had not really seen any value in work—but he got the job because the people interviewing him saw something that they thought was worth working with. They knew they were taking a risk; they did. He has turned out to be an absolutely superb kid and is now progressing well.

Equally, yesterday I spoke to a friend of mine, a CEO of a business, who had somebody who interviewed incredibly well, did very well for the first 12 months, got promoted and at month 13 or 14 became an absolute monster to manage. Under the two-year rights, they were able to sort that out.

As we all know, you can get the interview stage right or wrong with hires. For SMEs, you just need to give comfort and space that hopefully they will get the right hires, but that if they do get the wrong hires and it is not the right fit, there is an escape route. Personally, I do not want to put a time on that. Our system works well for us at the minute, but I am sure Luke might have an opinion.

Luke Johnson: I find this a big piece of legislation, by my standards: 150 pages is probably what you are used to, but as someone running a business who has 1,000 other things to do than read a 150-page piece of legislation about employment, I find the whole thing rather a surprise. The Prime Minister said that he wants to

“rip out the bureaucracy that blocks investment”.

If there is a genuine belief in the Government that this legislation will boost investment, I have a bridge to sell them.

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Greg Smith Portrait Greg Smith
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Q I appreciate that, from the perspective of the Department of Business and Trade, there might be a more clearcut answer, but from your perspective, Mr Kirkpatrick, given your answer earlier, do you think there is a high risk that the measures in the Bill could reduce the number of jobs in the UK economy?

John Kirkpatrick: The answer is that it is hard to tell. You have already heard evidence on that—I heard some of the evidence this afternoon and you have heard other evidence in other sessions—from others who are arguably better qualified to answer the question than I am. As I say, I encourage you as a Committee to encourage the Government to ensure that it thinks that point through carefully, as you consider the Bill, and to bear that advice in mind as you scrutinise it.

Margaret Beels: My office has not done that analysis and I would be guessing if I answered the question.

Justin Madders Portrait Justin Madders
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Q May I ask you, Margaret, for your views on how the fair work agency might help in the enforcement landscape?

Margaret Beels: I took on this role in the expectation that there was going to be a single enforcement body, which the previous Government had referred to but did not bring about. I was strongly supportive of the creation of a single body and accordingly I am supportive of the creation of the fair work agency.

From my perspective, which involves looking at what has worked under the existing arrangements and what could work better, I went back and looked at the recommendations in the strategy that I most recently published, on 11 November, and it had 12 recommendations. I looked at them and considered how things are working out now under three bodies with different governance, different plans and different ways of doing things, and whether I think that under a fair work agency regime those things would be done better. A fairly quick assessment is that half of them would definitely be done better; the other things would probably be done much the same. The ones that relate to having a better joined-up approach, to greater efficiency and to better sharing of information among bodies are the things that I think the fair work agency will do a lot better.

Justin Madders Portrait Justin Madders
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Q Could you give us some examples of the sorts of areas or issues that might benefit in that way?

Margaret Beels: One of the things I found it hard to do was to assess the impact of the different bodies, because they all have their own governance arrangements. I have a statutory responsibility to decide whether more should be spent in one body or in another. In practice, however, because they run under their own governance, it is really hard to do that and assess whether spending a bit more on national minimum wage enforcement or a bit less on employment agencies would be better value for money, because value for money for the public purse is really important. We are all public servants: we are all accountable to you as parliamentarians and to the public. I have found it really difficult to answer that question about the effectiveness of the different activities.

Justin Madders Portrait Justin Madders
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Q Do you both feel that the Bill and the fair work agency in particular will help to protect people with protected characteristics at work?

John Kirkpatrick: It is clear, Minister, that a number of people with protected characteristics are particularly vulnerable to the sorts of practice or exploitation that the fair work agency would devote itself to being concerned about. I would defer to Margaret on whether the unification of the existing authorities will make for improved enforcement. If it does, it will clearly be of benefit to those people.

I suppose the one thing I would add is that it is really important in this kind of area and these parts of the labour market that there is clarity on both employers’ obligations and employee’s rights, and what their sources of redress might be if those rights are breached. Real clarity and distinction of who enforces what seems to me very important. There is no difference between us on this, nor anything in the Bill that would confuse that. The maintenance of that clarity, so that people can understand what their rights are and how to exercise them, seems to us an important precondition to the Bill being successful in that aim.

Margaret Beels: The research I referred to, which is being published tomorrow, demonstrates that the workers more at risk of precarious work are female workers and younger workers, as well as workers from a lower-working-class background. The industries in which they work that are most at risk of being precarious are hospitality, retail, agriculture and construction. I think, to the extent that the Bill will address some of the issues affecting more precarious workers, that will be of benefit.

Sarah Gibson Portrait Sarah Gibson
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Q Quite a few witnesses have said of the improved employee rights that, in fact, the existing employee rights are often not exercised because the tribunals are slow and expensive—they prove expensive for both sides. We have poorer enforcement than most of our OECD colleagues around the world. That is particularly true for industries that, as you just highlighted, are not necessarily unionised, such as hospitality.

Are there any specific areas of the Bill that you think could be simplified? Obviously, we have been discussing other things outside the remit of the Bill, but within the Bill itself are there any specific areas that, if they were simplified, would make enforcement easier and more effective?

Margaret Beels: I have responsibility for the national minimum wage team, and when I talk to them about what they do, they often refer to the fact that the complaints that come to them are not valid. They are made without full understanding by the workers of their rights around the national minimum wage. The teams talk about training their inspectors for six months, and it troubles me that that is an area where it is difficult to know whether you are being paid correctly.

From my point of view, I would favour arrangements that are better at communicating with workers as to what their rights are. I know that ACAS does a brilliant job, and the national minimum wage team themselves and the other agencies all try to communicate better, but I think there is an issue with the national minimum wage. If you pay a worker the national minimum wage, the chances are that they are not being paid the national minimum wage. To play it safe, businesses should be paying comfortably above it to ensure that they are okay.

John Kirkpatrick: I do not have a huge amount to add to that. I recognise that most enforcement of the Equality Act 2010 comes through the tribunal system, which imposes a burden on the individual to understand their rights and have access to appropriate advice, redress and so on. We can do a certain amount of enforcement ourselves.

The other thing that we will do, as the enforcer of the Equality Act, is try to provide as much clarity of guidance as we can. In a sense, that is the first step in an enforcement process. The most recent example, I suppose, would be the guidance that we consulted on and published on the Worker Protection (Amendment of Equality Act 2010) Act 2023, which came into force only a few weeks ago. We felt it desirable and necessary to put quite a lot more guidance into the public domain to help both employers and employees to understand their rights.

In a sense, the lesson from that is that yes, that is something we can own the responsibility for doing in our area of work, as others do in other areas—ACAS does work on this, as do others. The important thing is that the initial law is as clear and straightforward as it can be. I urge the Committee to have that in mind as it thinks about the legislation before it. The clarity and simplicity of the underlying law is the thing that makes it easier to enforce.

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Justin Madders Portrait Justin Madders
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Q The shadow Minister was right: your response to the initial question was a comprehensive critique of the Bill. I will ask you a bit more about sexual harassment and the issues with preventing that and dealing with third-party harassment. Have you been concerned about that?

Dr Stephenson: We have not done as much work in this area as organisations such as the Fawcett Society or some of the trade unions, but we are very conscious that for women working in the hospitality sector, for example, third-party harassment can be a really serious issue. We think it is important that women have those rights and protections, but beyond that it is more that we would support them than that we have done much detailed work.

Sarah Gibson Portrait Sarah Gibson
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Q Do you think that the measures in the Bill go anywhere in the way of supporting those with family or carer responsibilities?

Dr Stephenson: Obviously, the provisions about paternity and parental leave as a day one right will benefit those with caring responsibilities. We are pleased to see that there are plans to review carers’ entitlement. The problem with leave for carers is that it is one of the lowest-paid benefits that we have in the UK. Very many carers end up in poverty as a result. We know that there are higher rates of physical and mental health problems among carers because of the poverty, the strains caused by caring and the difficulties of balancing caring work with paid work. Obviously, the flexible work provisions will go a long way to helping people with caring responsibilities, and we think that is a very good thing.