Careers Service (Young People)

Julie Hilling Excerpts

Tuesday 13th September 2011 Commons Chamber

[Mr Gibb]

The hon. Lady makes a valid point. We de-ring-fenced all the components that make up the early intervention grants, and that funding is £2.2 billion, rising to £2.3 billion next year. That is a very large sum. I acknowledge that we had to reduce it by 10.9% as we moved into the coming year, but that is a consequence of the many very difficult decisions we have had to make in government as a result of the budget deficit. I am sorry to sound like an over-wound gramophone, but those are the consequences of being in government and of inheriting a budget deficit that had to be tackled if we were to get our economy moving again. Young people suffer more than any other group in society when an economy is floundering, and we are in the middle of a very difficult world economic crisis driven by world debt, so we have to get our budget deficit under control if we are to survive as an economy through such difficult periods. I think the best thing for young people is to get our economy growing as soon as possible. That is why we have had to make those decisions.

Local authorities currently have a duty to provide careers advice, and they fulfil that duty through the Connexions service—a service that has, I am afraid, had mixed reviews. The Education Committee’s report said, in measured terms:

“Connexions services have provided careers guidance to individuals alongside wider support services targeted, in general, at more disadvantaged groups; and some Connexions services have been more successful than others in discharging these two duties equally successfully.”

Alan Milburn, who was referred to by the right hon. Member for Leigh, was a little less circumspect in his report on access to the professions when he reported a number of surveys that suggested low levels of satisfaction among young people with the careers guidance they received from Connexions, showing that 45% of over-14s received either no careers advice or advice that was poor or limited. He went on to say:

“Throughout our work we have barely heard a good word about the careers work of the current Connexions service.”

It is very difficult to listen to the emotional tones of the right hon. Gentleman when that is the legacy of the very careers advice that he is so passionate about providing to young people.

[Julie Hilling (Bolton West) (Lab)]

I find it slightly odd that the Minister is not quoting from the Department for Education survey of 5,000 young people, which found that more than 90% were satisfied with the service that they had received. That survey was carried out by his own Department.

[Mr Gibb]

I am not sure what service those people were receiving from Connexions, but there is no doubt that all the surveys showed dissatisfaction with the careers advice given by Connexions. There is more satisfaction with the advice that it gives to vulnerable young people on how to get back on track and back into the mainstream, and I acknowledge that that part of the service has been of a higher quality.

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[Mr Gibb]

Local authorities still have a duty to provide careers advice, because section 68 of the Education and Skills Act 2008 is still in force, and they are required to do so. They are making decisions based on the very difficult financial settlement that we were left with by the previous Administration, but there are good examples of good practice from around the country, including Northamptonshire. In April we published statutory guidance setting out how local authorities should continue to meet that statutory duty under section 68 to encourage and help young people to participate in education and training. We are publishing on the Department’s website best practice from around the country.

[Julie Hilling]

I thank the Minister for giving way yet again; he has been very generous. Will he confirm that the careers advice will be given by professionally trained and qualified careers advisers? Will he also confirm that as soon as the Education Bill goes through, local authorities will retain responsibility just for the NEETs and not for everything else, which will transfer to schools, although schools have not been given any additional funding to provide that independent careers advice and guidance?

[Mr Gibb]

On the first point, the duty to provide advice to vulnerable young people who face problems in accessing education will remain with local authorities, whereas the duty to provide careers advice is transferring to schools. Of course, schools currently have a duty to provide careers education, within which an element of careers advice is also required. We are introducing that duty in the Education Bill at a time when we are acting to reduce bureaucracy and remove unnecessary duties and burdens from schools to allow them to focus on driving up standards, so the fact that we are introducing that new duty is a signal of the importance that the Government attach to high-quality careers guidance.

We are giving schools that duty for two reasons. First, we believe in the concept of decentralisation and of devolving decision making. We trust schools to take decisions in the best interests of their pupils, and restoring trust to the teaching profession is the cornerstone of our approach to education reform. Some argue, as has been argued today, that schools have an inbuilt bias to advise pupils to stay on in the sixth form regardless of whether it is in their best interests. That is why the Education Bill imposes the duty on schools to give advice that is independent.

Many of the incentives for schools were distorted by the structure of the league tables. Professor Alison Wolf set out this problem in her landmark report on vocational education. She said that false equivalencies have encouraged schools to enter pupils for qualifications that score highly in performance tables but are not necessarily valued by employers—effectively building bad advice into the system. Some qualifications have been proclaimed as being equal to four GCSEs, but they do not provide the broad grounding that students need to progress. As a consequence, some pupils have been encouraged to make choices that significantly reduce their prospects for success in later life.

That is why we are reforming performance tables—to end the damaging impact of false equivalencies, as well as removing perverse incentives in the funding system that have encouraged schools and colleges to offer qualifications that are easier to complete but do not necessarily provide the rigour and quality that students need. We are also introducing destination measures that set out where school leavers go after they leave school—whether into high-quality employment with training, to further education colleges or to university.

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[Elizabeth Truss]

I thank the hon. Gentleman for his intervention. I support the idea that a good head teacher will select those teachers who are the most inspirational to the students entering that school and encourage them in their future lives and careers. In this country, however, we often look to the short term and the next job, instead of building up the capability for a lifetime of jobs—which could amount to 10 jobs. We are all going to work longer, because we are all living longer.

I know from the previous comments of Labour Front Benchers that they do not always approve of traditional subjects such as physics, chemistry and modern languages—[Interruption.] Well, I have heard expressed in this Chamber objections to the English baccalaureate. However, even if the Opposition think that those subjects are old hat, which people in China and India certainly do not think, as they are rushing to institutes of technology to study them, I am afraid that we are not that great either at teaching new subjects in the way that employers want.

The shadow Secretary of State mentioned ICT, and Dr Eric Schmidt of Google said:

“Your IT curriculum focuses on teaching how to use software, but gives no insight into how it’s made. That is just throwing away your great computing heritage.”

I fear not only that we are not teaching enough rigorous and traditional subjects, but that we are not teaching the new subjects deeply enough, or in a way that imparts how things work, in order to give us the capability to build more effective programming and IT industries. The problem therefore is not just with the subjects, but with the way ICT is being taught.

The Government are taking absolutely the right approach by encouraging more students to study such core subjects, which will give them broad career options, rather than cut off their options early, as many people have unfortunately been doing.

[Julie Hilling]

I thank the hon. Lady for giving way, because I have been sitting here getting increasingly frustrated at the notion that history, geography, modern foreign languages, maths and science are the only subjects that will give a student the breadth of knowledge with which to go forward in their lives. Is the issue not about academic rigour and young people learning to learn and learning to evaluate what they learn? That is the important thing, not the subject that they are doing.

[Mr Deputy Speaker (Mr Lindsay Hoyle)]

Order. Interventions are getting a little bit too long.

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[Julie Hilling (Bolton West) (Lab)]

In the ’80s and ’90s, I spent 10 years as a youth worker in a youth co-operative project for unemployed young people. At that time, more than a quarter of young people were unemployed. They were a generation who had no jobs, no hope and no future. Some of those young people never recovered from that period. Some committed suicide; others turned to drugs and alcohol, or ended up with long-term mental health problems. Even when the economy started to recover, those young people who had spent many years unemployed found it incredibly difficult to get a job. Let us be honest, most employers would probably prefer to employ a 16-year-old fresh out of school than a 26-year-old who has spent most of the past 10 years unemployed, with nothing to get up for and nothing to do.

The youth co-operative tried to stop the cycle of despair for young people. It helped them to gain skills and set up their own businesses. It gave them driving lessons and taught them how to use computers. It built up their confidence and gave them a reason to get out of bed, and it was open 365 days a year. It was about more than skills education; it provided a support network, and it challenged attitudes. It helped people to believe in themselves and gave them practical help. We helped young people who were sleeping in cars and on friends’ floors to get rehoused. We then helped them to decorate their new homes and find second-hand furniture. We helped young people whose schools and colleges said that they were not good enough for university to get there and to complete their degrees, and we supported young people into work. Then we were closed by Tory cuts in the youth service.

The Labour Government came along and introduced the Connexions service, which offered careers advice-plus, in the form of straightforward careers advice for all young people and a dedicated support service for young people not in employment education or training, or those at risk of becoming NEETs. The service did many of the things that the youth co-operative did in the ’80s and ’90s. Now we have another Tory Government, and youth unemployment is at its highest since 1992. We are seeing the destruction of Connexions and the youth service, and all support services are being slashed. It is back to the future again. Young people again feel that they have no jobs, no hope and no future.

We can argue about the effectiveness of the Connexions service. The Government like to use the result of an online survey of 510 respondents who said that they were unhappy with the service, rather than the survey of 5,000 young people carried out by the then Department for Education and Skills, which found that over 90% were satisfied with the service that they had received. Surely no one can argue that online advice is a substitute for face-to-face advice. Like my hon. Friend the Member for Darlington (Mrs Chapman) and, I suspect, many other Members, I did not get good careers advice—[Laughter.]

[Stephen Twigg]

Like all of us; that’s why we are here.

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[Julie Hilling]

Perhaps—although I have to say that it is not a bad job.

It is down to us to ensure that young people are inspired to follow certain careers. How can they find out what jobs and careers are out there? If they do not have friends, family or people in their neighbourhood who are in a variety of professions, how do they find out what they can do, or what their options are? That is the situation that faces many of our young people, especially those from poorer backgrounds.

[Damian Hinds]

The hon. Lady is raising some very good questions, but is she implying that all those services have been working perfectly for the past 10 years or so?

[Julie Hilling]

I am quite happy to concede that they have not been working perfectly, but I have to tell the House that the Government’s proposals will make things worse, not better.

Many industries—not just the professions involving solicitors, doctors and so on—are very much family affairs, in which sons and daughters follow fathers and mothers, aunts and uncles and grandparents into the workplace. Before I worked for a rail union, which was very much a family affair, I had no idea about the range of jobs available in that industry. How does a young person without connections find out about such jobs, and how do they ensure that they have the right skills to apply for them when they do find out about them?

Of course, the advice that young people receive has to be good. I remember a member of my staff taking a young person to meet a careers officer before the Connexions service was established. Again, I am not saying that Connexions was perfect. That young women wanted to become a vet, but the careers adviser very kindly told her about how to become a veterinary nurse. That was disgraceful. We need to be ambitious for young people. I worked with two young people who were told that they were too stupid to go to university. One of them now has her master’s degree, and is a head of department in a sixth-form college. The other has a degree in Russian and splits his time between Russia and Korea. A computer program will not inspire young people. It will not be ambitious for them, and it will not stretch them. It will not build their confidence, or give them the support that they need if they are to reach their full potential.

What if a young person has learning difficulties or physical disabilities? I want to talk about Thomas, whose mum and gran came to see me in my surgery. Thomas had not been diagnosed with a disability and there was a threat to take his mum to court because he would not attend school. Eventually, through our intervention, Thomas was diagnosed with an autism-related condition. He would not leave home, go to school or do anything else. He had a Connexions adviser, however, who regularly came to the house at the same time each week—the sort of thing that a young person with an autism-related condition needs. By using the available funding, the adviser was able to take Thomas out to the library and various other activities, and to give him experience of work programmes. Thomas’s life was transformed, but his mum and gran are now absolutely desperate about what will happen to him.

Connexions was not just about careers advice. Funding was made available to support young people like Thomas or others who for other reasons were not making a good transfer to further education or work. There was funding for programmes that provided support, training and education for young people, including a summer programme for 16-year-olds from the New Opportunities Fund. An activity agreement provided an allowance in return for fulfilling an agreed action plan and funding was provided to purchase experiential learning opportunities. There was a learning agreement aimed at engaging local employers and increasing the number of young people in jobs with training. The programme offered financial incentives to employers and young people, in combination with suitably brokered learning provision.

In Wigan there was a range of bespoke projects aimed at the most vulnerable young people in the borough—including teenage pregnancy courses and a video production course for young offenders. The re-engage project built on the success of the activity agreement pilot by securing a discretionary fund for young people living in Wigan’s most deprived neighbourhoods. That also funded summer projects, in partnership with the youth service, to keep school leavers engaged. An apprenticeship pathways project was delivered by Wigan college and local learning providers, which looked at new ways of engaging and motivating closer to the labour market young people who were struggling to find opportunities. Wigan council’s supported employment team was funded to assist young people with learning difficulties in accessing work opportunities. The council delivered a successful apprenticeship programme, recruiting young people and supporting them through trained mentors. In partnership with local learning providers and colleges, it successfully delivered a range of activities to engage and motivate NEET and potentially NEET clients—including the clearing house, taster sessions, locality-based summer programmes and careers events.

What happened as a result of all that support and all those programmes? Youth unemployment fell by 40% from 1997 to the start of the global financial crisis, and more than half the young people on jobseeker’s allowance were off it within three months. But now it is all gone.

Most young people from advantaged backgrounds will make the transition from school to employment, probably via university, with few problems, but surely we have a duty to support young people who, through no fault of their own, will find that transition difficult or impossible. We owe it to young people to help them fulfil their potential. We owe it to them to give them the best possible support and advice from trained and qualified advisers. I hope that the Government will do another U-turn and save either the Connexions service or the careers service—at least something that will be valuable to young people. And while they are at it, I hope that they will save the youth service, too.

[Several hon. Members]

rose—