Ministry of Housing, Communities and Local Government

Julia Buckley Excerpts

Tuesday 24th June 2025 Commons Chamber

[Julia Buckley (Shrewsbury) (Lab)]

I take this opportunity to thank the Minister for launching last week’s consultation on the fair funding review 2.0. It was a beautiful moment for those of us who represent rural constituencies such as mine in Shrewsbury, because the consultation will ask councils to put forward evidence that explains the additional costs of delivering services across a rural area—the all-important rural sparsity. What does it mean? It means that in Shropshire, we have to travel distances of up to 40 miles. Imagine every person driving for social care and every school transport driving to a special needs school. That can cost up to eight times more than under an urban council.

We must think about our demographics. On average, we are nine years older than the rest of the country. The pressure that that puts on social care means that more than 80% of our budget is already spent just on social care. I worked in local government for 25 years. My job was in local government funding at the regional and local levels, and I can say that everybody who worked with me—from every party and in every rural council—has been lobbying for 20 years for this kind of fairer funding for rurality. My plea goes out to those who are listening that they will engage with their local councils and ask them to send the evidence to this consultation, because this Labour Government are listening to rural areas and delivering for them.

Parking Regulation

Julia Buckley Excerpts

Tuesday 6th May 2025 Westminster Hall

[Patrick Hurley (Southport) (Lab)]

It is a pleasure to serve under your chairship, Mr Efford. The Government were elected back in July on a mandate to put more money into working people’s pockets. However, almost as soon as that money goes in, those same pockets are being picked by the increasing costs of just living their daily lives. One of the most egregious culprits is the private parking industry. On average, 41,000 new private parking fines are issued each and every day. We are on course for more than 14 million this year alone. That is an issue that affects pretty much every motorist in the country, whether through being fined themselves or worrying that they will make a mistake and that they are at risk of being fined.

I will tell a couple of stories from my constituency just to illustrate the argument. First, we have Katie Lovett. She parked at the private car park near the railway station but was not sure how the payment machine worked, so approached someone on duty for help. This is what she said when she wrote to me, as her words are far more powerful than anything I could write:

“I received a letter from a debt company in March of this year telling me I had a parking fine of £170 for parking longer than I paid for at the London Street NCP carpark in Southport in January. I’ve never parked here before and even asked a gentleman if I paid on arrival or exit and he told me you pay on exit by putting your registration number in and paying the amount shown. This is exactly what I did although I found the whole process very complicated.”

After a lot of back and forth, she ended up paying the fine because:

“It turns out it was my fault because unbeknown to me you have to put the length of time you’ve been parked for in the machine when you pay. So I only paid for one hour and not two.”

Katie is not alone because, secondly, we have an issue with the Ocean Plaza car park near the beach. One of my residents went to the shops there a couple of months ago—parks up, does his shopping and gets a letter two weeks later to say that he had been parked for three days, four hours and 38 minutes. It was an obvious mistake, but it took the intervention of my office before the parking firm would admit it.

Even I have been caught out. I do not particularly class myself as a shrinking violet on this, nor do I think I am any less competent than the average person when it comes to dealing with these issues; but when someone like me gets a £100 fine through the post, God help the average motorist, who is just trying to navigate the complex multitude of different regimes and approaches. There needs to be standardised regulation in this area, concerning issues such as signage, grace periods, appeals processes and complaint handling. There needs to be a consideration period, so that people can make an informed judgment about whether to accept the terms and conditions.

[Julia Buckley (Shrewsbury) (Lab)]

Does my hon. Friend agree that private parking firms are running a racket in this country by adding debt recovery fees on top of already expensive parking fines? Will he join me in urging the Minister to bring forward the new regulatory code as soon as possible and ensure that it includes the ability to prevent the addition of bailiffs’ charges on top of already expensive fines?

[Patrick Hurley]

I agree completely. The £70 uplift that the recovery firms are charging is indefensible.

For repeat offenders in the industry, there needs to be a statutory code of practice. It should include the power to remove a company’s access to the DVLA register of keepers, meaning that operators who fail to meet the standards of the code would be prevented from enforcing unpaid parking charges and would therefore effectively be unable to do business. Lastly, the Government need to stop the private operators issuing and enforcing fines due to inadequate signs, broken machines, faulty ANPR cameras and simple mistakes around dealing with the technology. I await the Minister’s remarks with interest.