Oral Answers to Questions

John Stevenson Excerpts

Tuesday 9th January 2024 Commons Chamber

[Gareth Bacon]

I thank the hon. Lady for her question. We will keep this under review as the Bill passes through the House, and we will make further announcements on it in due course.

[John Stevenson (Carlisle) (Con)]

11. What steps he is taking to improve the effectiveness of the probate registry.

[The Parliamentary Under-Secretary of State for Justice (Mike Freer)]

The past 12 months have seen the largest volume of probate applications received by the service since 2006, and that follows two years of above-average receipts. In response, we have increased staffing levels by more than 100 people and streamlined processes. We have seen some improvement, in that the level of grants issued has been running at about 8,000 more over the past two months than receipts. The average mean length of time for a grant of probate following receipt of all the documents required is now 12 weeks.

[John Stevenson]

I draw the House’s attention to my entry in the Register of Members’ Financial Interests. Back in November 2020, I led a Westminster Hall debate highlighting the failings of the probate service. The service was once excellent, but that is no longer the case—I could give many examples demonstrating its continuing failures. I appreciate the Minister’s efforts to improve the service, but enough is enough. If the service has not materially improved in the next three months, will the Minister take the appropriate action and remove those who are clearly underperforming, so that the service can return to the level it once was at?

[Mike Freer]

My hon. Friend and I have had some interesting discussions on this topic over the past few months. Following a recovery plan to address the concerns that he and others have raised, I can reassure him that a new management team is in place and we are now seeing a distinct improvement in recruitment, competency, productivity and call handling, and for the past few months disposals have outstripped receipts. I appreciate that the service is not yet where we would want it to be, but I can reassure him that we are starting to see some impact as a result of the measures we have introduced. I am more than happy to have conversations with him so that we can work together to improve the service further.

Prison Officers Association: Protest Action

John Stevenson Excerpts

Tuesday 15th November 2016 Commons Chamber

[Elizabeth Truss]

I am sure that the hon. Gentleman has read the White Paper in full, where we announced that further powers are being devolved to governors right across the prison estate. This enables them to conduct their own recruitment campaigns and give special payments to retain officers, and it is working.

[John Stevenson (Carlisle) (Con)]

The Secretary of State has talked about short-term issues, but if we are truly to see long-term reform of the Prison Service we need to empower governors to manage, lead and innovate. Does she agree with that and will she proceed on that basis?

[Elizabeth Truss]

I completely agree with my hon. Friend. We are giving prison governors power over their education budgets, so that they can ensure that the offenders in their institutions are getting the skills they need to secure a job on release. We are enabling them to work with local employers and also to co-commission health services, so that there is closer work towards getting prisoners off drugs, which is a major cause of reoffending.

Conveyancing

John Stevenson Excerpts

Tuesday 7th June 2016 Westminster Hall

[Will Quince]

I thank my hon. Friend for his intervention, because he is right: any change that the Government make has to be in association and after consultation with the industry, which is estate agents, solicitors, licensed conveyancers and surveyors—everyone involved. If we do not take them with us, any change will simply not work.

Long chains are commonplace in the conveyancing process. They can cause considerable delays to buying and selling. Although chains can be and do get broken, it is not easy, and action such as encouraging short-term lets could provide an answer. There is no question in my mind but that the simplification and standardisation of the mortgage application process would be a good first measure to consider, potentially including an industry standard of instructions and documents for the conveyancers to deal with. I recall the minefield that, in practice, is the Council of Mortgage Lenders handbook, with parts 1, 2 and 3, and all lenders having differing requirements. Reducing or standardising that handbook would lead to a reduction in the work that a conveyancer needs to do, therefore considerably speeding up the process.

There is a strong argument for deciding on agreed protocols and procedures in the conveyancing process. I recall that, in practice, it was only when a sale was agreed, conveyancers instructed and a retainer paid that property information protocol forms would be sent out to clients. Those forms are far from simple and take several hours, if not days, to complete, which means at least a week of delay before they are returned to the conveyancer to be sent on to the purchaser’s conveyancer. Comprehensive and standardised questionnaires would create consistency, and enable those selling a property to complete the forms when the property is originally put on the market.

Furthermore, I argue that estate agents have a part to play. They could be obliged to obtain basic information when a property is first marketed, and they could provide more detailed standardised property questionnaires from the conveyancer for the seller to complete while a buyer is being sought for the property. That might shave at least a week off the conveyancing process.

To remain on estate agents, several pieces of legislation affect them, in particular the Estate Agents Act 1979 and the Property Misdescriptions Act 1991. However, things have clearly moved on since then, and I suggest that we might need to review the existing legislation to make it fit for purpose. If, for example, estate agents were licensed—a potential option—the other regulated professionals, such as surveyors and solicitors, would have more confidence in relying on them to manage their part of the conveyancing process.

Currently, landlords and managing agents charge for information about leasehold properties and, in my experience, it often took weeks to receive the information. That causes considerable delays, especially when there is a chain of leasehold properties, which in our great capital city is commonplace. Regulation of the sector dealing with leasehold properties could be the answer, including, for example, minimum response times and a centrally held database of management packs, particularly for large blocks.

Finally, I will reserve some of my fire for my former profession. The move towards factory conveyancing with ridiculously low fees is not only leading to delays, but potentially costing clients. As fees fall, the margins fall and firms need to take on more and more work to remain profitable. That means that many conveyancers are reactive instead of proactive not out of choice but out of necessity. It is the client who then suffers as conveyancers cannot meet their rightly high expectations. Trade bodies have tried to address that by introducing specialist conveyancing credentials such as the kitemark. They have played some part in driving consumer choice, but ultimately—this is my experience and I think the industry would support me in this—the vast majority of clients are primarily motivated by the fee instead of the credentials of the conveyancer. That often leads to lots of complaints being made retrospectively—“I wish I’d used another firm. I wish I’d looked into it.”

[John Stevenson (Carlisle) (Con)]

May I declare an interest? I am still a practising solicitor. I have been very interested to hear what my hon. Friend has had to say and I have a lot of sympathy with it. One thing he has not touched on is the Scottish system, which is distinct from the English system. Does he think there is some merit in looking at how the Scots do conveyancing, or does the way we do it in England just need reform rather than fundamental change?

Police Grant Report (England and Wales)

John Stevenson Excerpts

Wednesday 10th February 2016 Commons Chamber

[John Stevenson (Carlisle) (Con)]

I would like to say a few words about police funding and, in particular, its significance for policing in Cumbria. There are two key issues: first, the police budget itself, which we are discussing; and secondly, the police funding formula, which is for the future but of equal importance. Before doing so, I would like to make one or two general observations.

It is well documented that Carlisle and Cumbria experienced serious flooding before Christmas. This was a very large local emergency. The Cumbrian constabulary rose to that challenge brilliantly. Its officers showed leadership, offered practical support and co-ordinated the emergency services. They also showed a lot of empathy. I remember meeting one PC who had himself been flooded, and instead of being at home, he was out there on duty helping everybody else. That demonstrated to me the importance that the police have over and above their normal duties. I pay tribute to the Cumbrian police and crime commissioner, Richard Rhodes. He has led Cumbria extremely well in a mature and professional way, and he has cross-party and widespread support throughout the county. This again demonstrates to me that it was right to create the PCCs. They should continue, and I will certainly support their continuation.

Of the two issues I mentioned, I first turn to police funding in general. The House will recall the debate initiated by the Opposition—it has already been mentioned—calling for a 10% cut in police funding. I welcome the Government’s decision not to follow the Opposition’s lead but to maintain and, indeed, increase funding for the police, in what we all recognise are still very difficult financial circumstances. This will be welcomed in Cumbria and has certainly been welcomed by the Cumbrian constabulary. It will also be welcomed across the country, in recognition of the fact that the police are an important part of our society. They are the lead emergency service. Given concerns about security and safety, this funding will give confidence to our communities.

On the important issue of the police funding formula, I refer back to my earlier comments. The floods brought home to me how important it is that we have a Cumbrian police force, because it offered leadership, local knowledge and an ability to respond that I am not convinced would have been there had it been part of a larger, more remote force with headquarters elsewhere. The funding formula as consulted on would have had a dramatic and negative impact on Cumbria. Indeed, my local newspaper recognised this and ran a campaign that attracted a huge amount of support. That again demonstrated to me that support for the police and for a Cumbrian police force was deep-rooted.

I was therefore delighted that the Minister was in listening mode when he took on board the potential problems and issues for places such as Cumbria and agreed to postpone, or pull back from, going ahead with his consultation on introducing a new formula. I now wait for the new consultation to come out. I take this opportunity to emphasise the key issues for my county—primarily, rurality and sparsity. There are half a million people in Cumbria, but if one took a map of Cumbria and superimposed it over London and part of the south-east, there would be 20 million. It is a huge area. We have poor infrastructure, with a large mountain range right across the middle of the county, and we are a long way from any urban centre. Manchester is two hours away; Glasgow is an hour and a half away; and even Newcastle is over an hour away. I therefore look forward to the consultation, and I will certainly participate in it.

I give full support to the Government’s financing of our police as set out in the current settlement. I am glad to see that we are still the party of the police and the party of law and order.

--- Later in debate ---

[Rebecca Harris]

I absolutely welcome the announcement of those funds. A lot of things are already going on in the police, but it does cost money just to modernise and make improvements. I wish we did not have such an enormous debt in this country, but ultimately, in a strange way, the drive to create efficiencies means that, when our economy is back on an even keel and the money is again flowing in, our police service will be enormously efficient. Old practices, which have been stuck in place for many years, will have been ironed out.

[John Stevenson]

On that point, does my hon. Friend agree that such innovations and making our police forces far more efficient have been due to the introduction of police and crime commissioners?

[Rebecca Harris]

Absolutely. I will come on to that point later, but the innovation of police and crime commissioners was an enormous achievement of the last Parliament. My police and crime commissioner has been highly visible, and much more so than the old police board that he replaced. To this day, people do not realise that such police boards even existed, but they know the name of their police and crime commissioner and are able to approach him.

Essex police force remains very keen to see a review of the funding formula that determines individual police force allocations across the country. The changes to the formula proposed by the Home Office last year would have meant an increase of more than £10 million in the funding for Essex police. We hope that a review later this year will increase the amount of central funding for Essex.

As I have said, Essex is an area with an historically low policing precept. I believe it is about £140 on average, compared with a national average of more than £180 for a band D householder. Essex police force is very proud to say that it has been a lean and efficient force for a long time. I recently surveyed my residents to ask whether they would be prepared to pay extra if that meant additional officers and greater police visibility. Unsurprisingly, the response was of course overwhelmingly positive.

Because of the difficulties of the existing rules about how PCCs can put across their case in a referendum and about how such a referendum is triggered by a rise of 2% or higher, there has been real concern in Essex, with such a low precept, that we would only ever be able to have an increase of 1.99%. That would embed, in perpetuity, a disadvantage for such a lower-cost force compared with more expensive ones. I am very grateful to the Chancellor and Home Office Ministers for listening to that point. The Government are now allowing police and crime commissioners in areas with the lowest precepts to have flexibility in raising their precept. In Essex, that has made it possible to raise the base budget for Essex police by £3.8 million to £266.3 million this year. Frankly, it is right for forces with the lowest precepts to raise their precepts on local council tax payers, rather than call on central Government and national resources to get other members of the public, who may already be paying a higher price for the police in their local area, to provide funding through a higher grant allocation. This is the right and fair way forward, and it is understood by local residents.

The current budget includes increased investment in specialist police officers and police staff to tackle child sexual exploitation, child abuse, serious sexual offences and domestic abuse. There will also be an increased investigative capacity to tackle those horrible crimes and greater support and safeguarding for victims. We now hear so much more about those hidden harms, which we did not used to talk about and recognise in the same way. As we have heard in this debate, the figures for domestic abuse, child abuse and other hidden harms have been rising, which has contributed to the appearance that violent crime is rising. I would contend, as I am sure would most police officers in my area, that these crimes are not rising. What is rising is the confidence of people to come forward and report them, knowing that they will be dealt with sympathetically. The police are taking a very different approach to such crimes and have had training in how to deal with them. They also wear cameras now, as my hon. Friend the Member for Louth and Horncastle (Victoria Atkins) said, and other changes in legislation have been made.

Within the budget, there will be greater investment in the training that is needed to equip officers to investigate internet-enabled crime and cybercrime, which are affecting individuals and businesses across the country. That subject is very topical this week.

I welcome the autumn statement and the funding review, which will enable Essex police to keep many more PCSOs than it had planned and to make many positive innovations. Essex is lucky to have been served by such a fantastic police and crime commissioner in Nick Alston. I say unashamedly that he is the best police and crime commissioner in the country. He was recognised by his peers in an election on that basis. He has served as the inaugural police and crime commissioner at a time of real change and financial difficulty. We would not be in such good shape in Essex were it not for his sterling support for, and challenge to, the police. Far from being a faceless police board of the great and the good that no one knows about, his name is incredibly well known. I have only been able to accept his resignation because the highly able Roger Hirst is standing as the Conservative candidate in the police and crime commissioner elections.

Criminal Legal Aid Reforms

John Stevenson Excerpts

Wednesday 4th September 2013 Westminster Hall

[Karl Turner]

Absolutely. The right hon. Gentleman is absolutely right. The Law Society’s proposal, I think, is a much better alternative. To answer the point made by the hon. Member for Warrington South, of course I accept that efficiency savings have to be made across the board in Departments—I made that point earlier—but it seems to me that the Lord Chancellor has just gone off without really being prepared to consult. I think that we are talking about a period of two months. It seems to me—the Minister shakes his head, but this is the justice system. There are a lot of professionals involved. I think that the Government received 16,000 responses. Surely there was a requirement to have some form of proper consultation—I do not think that it was proper, frankly—so these things could have been discussed more properly.

I think—this point was also made by my hon. Friend the Member for Wrexham (Ian Lucas)—that what is proposed defies everything that the Conservatives allegedly stand for. It is contrary to all that they say they are doing to promote growth on the high street. The idea of savagely attacking small businesses seems barmy to me. Do the Tories not believe that small private firms are the backbone of our economy? It beggars belief that this policy will without doubt break the backbone of the legal profession and, in my submission, severely undermine local economies such as my own in Hull. Let me be very clear.

[John Stevenson (Carlisle) (Con)]

For the record, I am still a practising solicitor, although my firm does not do criminal law. I want to take up the point about rural areas. Already in places such as Cumbria there are gaps in terms of the legal profession giving advice. Does the hon. Gentleman agree with me that the potential is that the reforms will exacerbate that problem, particularly in rural areas?

[Karl Turner]

The hon. Gentleman is absolutely right. I have not read the 16,000 responses to the Government consultation, but I know from my discussions with colleagues in the profession that a vast majority of those responses make the point about advice deserts. Let me refer to my area of Humberside. Bridlington, which is in the area, will, in my submission, become an advice desert. It is covered currently by all the firms of solicitors in the area, but there is one firm of solicitors that is based in that town.