Water Industry

John Redwood Excerpts

Tuesday 5th November 2013 Commons Chamber

[Charlie Elphicke]

My hon. Friend is a passionate advocate for more reservoirs. Reservoirs are not only important for water storage; they are important places for the angling community. Many hon. Members here are passionate anglers who enjoy fishing, and reservoirs provide an opportunity for that pursuit.

[Mr John Redwood (Wokingham) (Con)]

I am glad that my hon. Friend is going to talk about the need for competition to provide better quality and low prices, but why does he think that there is a natural monopoly? Surely anyone, under a suitably liberated regime, could build a reservoir or drill a borehole and provide water to the customer through a piped system.

[Charlie Elphicke]

My right hon. Friend makes an interesting point. The planning system obviously means that such things take time. It is certainly important to have more of a national planning framework, which has been discussed by some and is worth considering. The view of water professionals is that competition is important but, in terms of customer service, it does not necessarily reduce costs because the infrastructure represents about 90% of the cost base.

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[Frank Dobson]

God knows; it would depend on when, if the hon. Gentleman sees what I mean.

The bulk of the reservoir capacity and the pipework was provided when big cities such as Birmingham, Manchester, Sheffield and Leeds and the Metropolitan Water Board in London were trying to look after the interests of the people of their areas. They created the reservoirs and laid the pipes.

During the arguments about the privatisation of the water industry, I received a letter in beautiful copperplate handwriting from an ancient ex-councillor in Sheffield. He said, “All the people at Yorkshire Water are doing is collecting water in reservoirs we built and sending it along pipes we laid. I speak as the former chairman of the water committee in Sheffield.” He pointed out that while the chief executive of Yorkshire Water was getting several hundred thousand pounds a year, when he had been responsible for it he had been paid “nowt” and the job had been done properly, whereas it had not been done properly ever since.

[Mr Redwood]

Does the right hon. Gentleman concede that the pipe network that the nationalised industry put in was riddled with holes by the time the private sector took over? More than 25% of the water was being lost en route and the private sector has been renewing the pipes.

[Frank Dobson]

That is certainly true. Until 1995, Ministers from all parties accepted the statement by the water industry that the bulk of the water that leaked out of the system leaked out of customers’ pipes. It took a lot of effort from me and somebody who was working for me at the time to finally reveal that that was nothing short of a lie. It was not that the Ministers were lying; they were being provided with lies by the water industry. I have had the figure changed into fashionable litres now.

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[Frank Dobson]

It is no good my saying that the previous Government’s record was as good as it ought to have been—I will not pretend that it was.

Another thing is that, over the years, charges for water have risen at twice the average of price rises for everything else. There can be no possible justification for that. What sickens customers are the water industry’s byzantine financial arrangements and how it is an outpost of the tax avoidance industry. Nobody appears to understand this. Ofwat, successive civil servants and successive Ministers do not appear to have understood what is going on. I am not excusing anybody: I have no faith in the continuation of the existing system. The industry continues to be run for the benefit of companies, company bosses and shareholders. If it is to be run properly from an environmental, security of water supply and cost point of view, it is essential, before changes are made, to subject the industry to freedom of information, so that troublemaking pressure groups and individuals can get to work on the figures in a way that Ofwat and the Department are clearly incapable of doing.

I have a more advanced view of what should be done: we should follow recent examples from Germany. Berlin decided to bring the control and operation of its water supply back under the ownership of the people of Berlin, and the people of Hamburg voted in a referendum to bring its electricity supply back under the control and ownership of the people of Hamburg. That almost happened in Berlin, but the necessary turnout was not quite achieved. I propose a trial run in London. We could give the people of London a referendum to ask, “Do you want to take over, and bring your water industry back under the ownership of something similar to the Metropolitan Water Board?” That would be popular with the public: at the weekend, an opinion poll showed that 69% of the population wanted the energy industry to go back into public ownership.

[Mr Redwood]

The right hon. Gentleman has just criticised spending £2.5 billion on water meters as a luxury we cannot afford. How much would it cost to buy companies back into public ownership, and why would it be a good investment?

[Frank Dobson]

These industries are pleading poverty all the time, so it would not be all that expensive. The cost could be paid out over a very long period, which is what happened when industries were brought into public ownership in the 1940s and early 1950s.

Most people are sick to death of what is going on. They have no faith in Ofwat, officials at the Department or Ministers. I share their lack of faith and until we put forward some aggressive propositions nothing will change to the advantage of the people we try to represent.

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[Mr Robert Buckland (South Swindon) (Con)]

It is a pleasure to follow my hon. Friend the Member for Newbury (Richard Benyon), who spoke with passion and real understanding about what is a complex issue. The water industry was privatised nearly a quarter of a century ago now, and it is reaching a crossroads. While I agree with my hon. Friend about the levels of investment that privatisation has delivered—which is well in excess of £100 billion in the last 25 years—we are reaching a stage where we now need to look for different solutions. My hon. Friend touched on a number of them in his remarks, and I was very impressed by his description of City analysts and their attitude to the regulated sector, and the challenge of gearing. As he said, the high level of gearing is causing inflexibility. That is leading to unimaginative solutions to the problems that beset companies such as Thames Water, which serves not only the London area, but the area I have the honour of representing: Swindon.

My hon. Friend mentioned abstraction from the Kennet, and I should commend the Save Water Swindon campaign, which is all about encouraging householders to be sensible in the use of water. It has had a marked impact and continues to this day. Indeed, only a couple of weeks ago I was helping Thames Water promote that campaign.

All that is detail, however, but today’s debate presents us with an opportunity to look more broadly at the challenge facing the industry. I am grateful to the Backbench Business Committee for accepting the application made in my name and that of my hon. Friends the Members for Dover (Charlie Elphicke) and for Skipton and Ripon (Julian Smith). There is quite a geographical spread between our constituencies, which shows that this is an issue for the whole country, not just the area I represent.

Although cost-of-living issues are very much the stuff of current political debate, the issues raised today long predate the current political spat. This debate has to be about value for money for local consumers and businesses and finding better ways for our water industry to operate.

Despite the interesting contribution of the right hon. Member for Holborn and St Pancras (Frank Dobson), who is no longer in his place, there is no doubt that 25 years ago privatisation was the right course of action. There was no alternative for the industry if we were to seek and secure new forms of capital investment. The achievements of Bazalgette and the Victorians lasted us for a long time, but we have by now reached a stage where renewal and reinvestment are essential.

Now, after nearly a decade of continued price rises, householders are rightly asking themselves, “Why us?” In the context of the current monopoly, who can they turn to? The situation is worse than the Henry Ford scenario of “You can have any colour you like, as long as it’s black,” because there is nowhere else for consumers to go.

I understand why the regional model was adapted from the previous nationalised structure. In many ways that made sense in terms of bringing together infrastructure with water supply, and I can think of the example of Severn Trent with its assets over the border in Wales, but I ask this question: is the regionalised model sustainable for the long term? Is there not a better way of dealing with the industry?

[Mr Redwood]

When we debated this, I was the one who said, “You must have competition and you can have competition in water, as in other things.” I lost that battle. Privatisation solved the capital shortage but, apart from that, it has left all the evils of the monopoly in the nationalised business—a lack of quality, a lack of choice, high costs and a lack of innovation.

[Mr Buckland]

I am grateful to my right hon. Friend for that, and his role in all this back in the late 1980s must not be underestimated. As he rightly says, now is the time for us to draw an analogy with other industries such as telecoms, where infrastructure and supply are dealt with separately. Giving consumers the right to switch suppliers is essential if we are to drive through an improvement in service.

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[Mr John Redwood (Wokingham) (Con)]

It is a pleasure to see you taking up your new duties, Madam Deputy Speaker.

Monopoly is the evil that we are here to debate. It is monopoly that stifles innovation. It is monopoly that drives prices higher. It is monopoly that takes away choice and consumer power, and it is monopoly that leads to rationing. We saw all those features in the water industry when it was nationalised. I am amazed that the Labour party still has people who think it would be a good idea to go back to the nationalised water monopoly, which regularly ran out of water in the summer. Woe betide the man or woman who had bedding plants in a hot summer in Britain—because before global warming we used to get hot summers, and then the water would run out. It was a tragedy, because it was a direct result of the nationalised industry.

The privatised industry, I am pleased to say, has done one thing better than the nationalised industry—it has got access to more capital. It has mended a lot of pipes, put in new pipes, and put some investment into dealing with dirty water as well, so we have fewer interruptions to supply under the privatised industry than before. However, we did not go far enough with the privatisation. We transferred the ownership but, as some of my hon. Friends have wisely pointed out, we kept in place much of the regional structure.

We bought the idiotic idea that the industry sold to Ministers and advisers that because rivers run to the sea in separate geographical areas called river basins, it was terribly important to have local monopolies around a river basin. Woe betide anyone who wanted to move water from one river basin area to another, and woe betide anyone who wanted to use borehole water. Apparently, it all had to be organised around river valleys. Sometimes it is difficult to create boundaries between them, because tributaries and streams have a habit of not being as neat as administrative lines on maps, but it was decided that we had to have this “natural monopoly”.

There is no natural monopoly in the supply of water. As was pointed out by the right hon. Member for Holborn and St Pancras (Frank Dobson) who has recently departed the Chamber, rain falls across the whole of the United Kingdom, not always all at the same time, not always in the same quantities, but this island is not cursed with a shortage of rain for most of the time, and we collect very little of it. It is also not true to say that water is some precious resource that has to be husbanded because it will run out. Water is the ultimate renewable resource. It falls as rain; it mainly runs out to the sea; it is picked up by the winds and goes back into the clouds; and it comes back again as rain. Nature or God, depending on one’s beliefs, does most of the job for us, producing an endless supply of water to this country. All that we have to do is provide business people who can raise the capital to make sure that we capture enough of that water in a form that we can then put into pipes, and that we clean it up to an appropriate standard for the use.

We did not introduce competition into the industry when we privatised it, so many of the evils of monopoly are still with us. We have less rationing, but we can still have rationing. We have quite dear prices, although perhaps they do not go up quite as quickly as they did when they were part of a Treasury exercise. We certainly get more capital into the industry, but at the expense of quite substantial gearing, as some hon. Gentlemen have mentioned. However, many of the bad features of the nationalised industry are perpetuated and it is very difficult being a challenger to the industry, so I pay tribute to the former Minister, my hon. Friend the Member for Newbury (Richard Benyon), who produced a White Paper which is becoming a piece of legislation, which will try to open up the market a bit more.

I pay tribute to the modest steps taken in Scotland, where it was discovered that far from the taps running dry or the water prices going through the roof if the authorities dared to have more than one provider of business water, the opposite has happened: the prices went down—a little bit, because there was not a great deal of competition coming in—and above all the quality of service rose. I have talked to some of the Scottish businesses that have to deal with the water industry. They say that the great breakthrough in Scotland as a result of competition was the fact that they could get a much better service. They could get the water supply when they wanted it and where they wanted it, and pipes and so on mended and repaired.

Businesses in Scotland can also negotiate with their water industry about what sort of water they want. At present, under a nationalised monopoly or a privatised monopoly, only one type of water is available. It is cleaned to a certain standard and it then has additives put in it. An industry wanting to make drinks may need to take the additives out before it can make its drinks, so there is a double cost and a nuisance, because it cannot get the type of water it wants. A firm that wants to carry out a fairly rudimentary washing business does not need water of a quality that we can drink, but it has to pay the extra price to buy the very high-quality water literally to tip it down the drain.

Therefore, we are not seeing experimentation, innovation or customer service because of a lack of competition. The industry is determined to supply only one grade of water and only the amount it can be bothered to supply, and then it blames the customer, should we dare to say that we want a bit more. We are now bombarded with messages from the industry suggesting that water is a natural monopoly and not the ultimate renewable resource. We are told that good people take only one bath a week in order to save water, that they do not use so much water for cleaning and that they ensure that they husband their use of water in their sinks and whatever machines they have at home that require it.

I have good news for my constituents: I do not believe that. I think that water is the ultimate renewable resource, that it ought to be made available more abundantly and more cheaply and that that could be done if we trusted competition. Surely one of the advantages of rising living standards, which is what we are all here to try to help create, is that people can then use more water because they have more things to clean, or because they wish to enjoy themselves in their bathroom. We need to ensure that they have access to the right quantities of cheaper water, and competition is the way to do that.

[Julian Smith]

My right hon. Friend, as always, is speaking in an impassioned way about the merits of competition. Will he explain to the House how quickly he thinks domestic competition could be introduced and whether he thinks the Government should be moving more quickly on that?

[Mr Redwood]

I would do it straight away. I cannot see what the problem is. If water is a natural monopoly, as some people argue, no harm will be done by breaking the formal monopoly; it is just that nothing will happen. But of course it is not a natural monopoly, which is why the industry is fighting so hard to keep a legal monopoly. It knows that it will have to wake up and change quite a lot if it has to face competition.

We would have to give the market some help to get it going, because the monopolists are in a very strong position. We would need to tell them to use their pipe network as a common carrier, because other people would need access to it. However, the challengers might soon find, as was the case with those sorts of arrangements in the telecoms industry, that the existing assets are not so great and that they want to put in their own pipes. The challengers in telecoms did that with wires, and then of course the radio links became a cheaper and better way of doing it. Who knows what technical breakthroughs there might be or how much challengers would want to use the common carrier network? However, to get competition going we would need to start with a common carrier network, so a system would need to be put in place to allow people access to the pipes.

We would also need to ensure that the Environment Agency was prepared to license borehole water and sensible levels of river extraction by other licensees. I do not want our rivers to be run dry by people taking too much out in a dry season, so we would need proper regulation for that. As has been pointed out, however, we let huge quantities of water go to the sea during wet periods, so we do not seem to be very good at planning our water use and holding it in suitable locations so that we have plenty in drier weather.

Another thing that I think the water industry needs to pay attention to, along with other utilities in this country, is the huge disruption they cause to our road network. Our road network is a nationalised monopoly and therefore has rationing and, looking at the tax bill, is extremely expensive. It has all the characteristics of monopoly provision that I dislike. One of the things that make our totally inadequate road network even worse is the fact that it is regularly disrupted by businesses digging up great chunks of tarmac and subsoil with pneumatic drills in order to lay new water pipes, other utility pipes and wires. Why on earth have we not learnt that it is not a great idea to put these things right down the middle of the road and then hard-pack soil, subsoil, tarmac and stones on top, which means huge delay, disruption and cost every time we want to change it? In modern buildings all the services run in ducts under the floors so that we do not have to rip out the plaster, half demolishing the place, every time we want to change the wiring.

Surely we could have a system to provide easy access along the side of our roads to pipes, wires and anything else we want to put down without having to dig up the road every time. We could at least start doing that when we build new estates, shopping centres or whatever. We should do it intelligently by putting in ducts to save all that money and time. I find utility companies very sympathetic to that idea when I invite them in to talk about it. They say, “It’s a very good idea, but it won’t work in this case, Mr Redwood.” We have to make it work, because many other countries are well ahead of us on all this. They think we are completely potty to go in for this idea that the water company digs up the road and puts in a new pipe, then six months later the gas people come along and do exactly the same thing in a slightly different position, and then the following year the electricity people turn up and do it again. It is mad, costly and inefficient, and it is doing huge damage to an inadequate road network.

For all those reasons, give us competition, give us choice, give us innovation, and give us some common sense, because we are getting a rotten deal at the moment.