Construction Standards: New Build Homes

Debate between John Lamont and Lee Anderson

Tuesday 25th March 2025 Westminster Hall

[Lee Anderson (Ashfield) (Reform)]

It is a pleasure to serve under your chairship, Ms Jardine. I congratulate the hon. Member for Sherwood Forest (Michelle Welsh) on securing this important debate. I am very happy about it, because for about 10 years Persimmon Homes, which she mentioned, has been on my radar both as a local councillor and as a Member of Parliament.

We have an estate in Huthwaite in my constituency called the Mill Lane estate, which was built by Persimmon some 12 or 13 years ago. The standard of work was, to say the least, quite shoddy. There were lots of snagging issues when people moved in, but it is too late then—they have paid the money, they have got the mortgage and they are in these houses with dodgy patios, patio doors that do not fit, kitchens falling to pieces, uneven floors, walls that are not lined up and doors that do not fit. When they complain to Persimmon, it takes ages to come out and see people and put the work right.

In fact, Persimmon did not come out at all, so I ended up, as a councillor, putting in formal complaints on behalf of the residents who had snagging problems. I did it through the previous MP’s office, and lo and behold, once the MP got involved and we put in formal complaints, Persimmon started to come round to people’s houses and put the problems right. However, it should not be for somebody who has just forked out thousands and thousands of pounds, and made themselves skint to get their new dream home, to have to go to the local MP or councillor to complain about a brand-new but shoddy home and try to get the work put right. The owner of a brand-new home would expect it to be right first time. Imagine waking up one morning and seeing all these problems after being in there for a week. That has been happening to residents in my constituency.

We have another Persimmon estate in Ashfield—the Owston Road estate in Annesley. Persimmon—I will name and shame it because I think it is important to do so, as it has been dreadful to my constituents—decided to put a road on this estate made out of semi-permeable blocks of stone. It is not a normal road, but a type of block paving that has been put on the whole estate. Nottinghamshire county council had never seen this block paving before, so it quite rightly refused to adopt the estate, because once it adopted the estate, it would be responsible for the block paving. They have been arguing the toss for over 10 years, and I have been working on this for 10 years as a councillor and an MP. Every year or so, Persimmon staff turn up on site with their high-vis jackets and their boots, and they meet me and speak to residents. They promise to have a plan to put it all right within six months, and six months later Persimmon has swapped staff or sacked somebody, and another person turns up.

This has been going on for 10 years, and I have a resident called Mr Warhurst—Alan Warhurst—who has been campaigning with me for the past 10 years. I actually feel sorry for this bloke, because it has got to the point where he thinks he is banging his head against a brick wall. The killer is that when people try to sell their houses, they may struggle. Some of them may struggle to get a mortgage on these houses, because the estate is in essence a private one. Nobody has adopted it, and nobody wants to adopt it or the highway, because it could cost hundreds of thousands of pounds to put this work right.

I have a solution. I am not sure whether the Minister will agree with me, but I strongly suggest this for house builders such as Persimmon. Don’t get me wrong; I have had this with Ben Bailey, Avant and other house builders, but they have been much better and much more forthcoming in putting right the repairs. I suggest that if we have persistent problems with a house builder, we should reject any planning application from it in the future, until it starts to build houses correctly. I think that is the only way to stop these people.

When a council adopts a new estate, it takes on full responsibility, and the house builder knows that. However, once the house owner has purchased the house—once they are in their house, have the keys and have a mortgage —they are locked into that house and they are stuck with it. They cannot really battle with the house builder, whereas a local authority can. The local authority holds all the aces. It can say, “No, we’re not adopting that road, these pavements or these street lights until you’ve built them to our standards.” It is the same with the local water authority, such as Severn Trent, which can say to the house builder, “No, we’re not adopting that sewer or that freshwater supply until you’ve built them to our standards.”

[John Lamont]

The hon. Member is doing an excellent job of highlighting the problems with new house developments in his constituency. The National House Building Council will in many cases provide a guarantee backing up the developer to fix the repairs that are required, but I have certainly had difficulties with the NHBC in the past. Has he any reflections on the role it plays?

[Lee Anderson]

I thank the hon. Member for his intervention, which, as usual, is spot on. He is quite right, and I have had loads of these problems over the years. In fact, I had a big project running on a few of my new house builds in Ashfield a few years ago, and I was getting exactly that problem. People think they have a 10-year guarantee, but when they try to get in touch with the NHBC to get the work put right, they find it is next to useless. That is why the people on these new housing estates are contacting their local councillor and their local MP in great numbers.

While I am here, I will give right hon. and hon. Members a tip. Because of what the hon. Member for Sherwood Forest has said, if they get a new housing estate in their patch—I am getting one shortly—they should go and knock on the doors, deliver a snagging leaflet or do a survey to ask people whether they are satisfied with their house builder. Hon. Members would be surprised how many surveys we get back from constituents who are deeply unhappy with the state of their house.