Disability Equality Training (Taxi and Private Hire Vehicle Drivers) Bill

John Hayes Excerpts

2nd reading: House of Commons
Friday 18th November 2016 Commons Chamber

[Andrew Gwynne]

Thank you, Madam Deputy Speaker.

I want to place on the record my thanks to Guide Dogs UK for its assistance to me in putting this Bill together and those Members across the House who have indicated their support for its measures.

As a Member with, like all Members, disabled constituents specifically affected by discrimination from a minority of taxi hire vehicles, it gives me immense pride to present to the House a Bill designed to settle this issue and ensure all our constituents receive the service the law demands. For too long, this issue has flown under the radar and continues to specifically discriminate against the visually impaired, those with mobility and physical impairments and the more vulnerable in our society.

A minority of taxi and private hire vehicle licence holders frequently discriminate against assistance dog owners and other disabled people by refusing to pick them up. As I am sure Members present are aware, disabled people, including those with assistance dogs, are legally protected under section 29 of the Equality Act 2010. It is unlawful to discriminate against a person because of a protected characteristic or victimise someone when providing a service. This applies to taxis and private hire vehicles as much as any other service. Added to this, numerous disability groups, including Disability Rights UK and Muscular Dystrophy UK, report that their members are being charged higher rates, at times double the standard fare, to accommodate their wheelchairs. This is unethical and cruel.

[The Minister of State, Department for Transport (Mr John Hayes)]

I interrupt the hon. Gentleman simply because we are short of time and a number of Members may want to contribute and I want to get this on the record. He has done a service to the House in introducing this Bill; there is no doubt about that. He is right about the legality, and he is also right about the ethics, and I want to assure him that I share his view. We should do more and we will do more.

[Andrew Gwynne]

I am grateful to the Minister for that assurance from the Government Front Bench and I am sure the people we all represent will be comforted to hear that, because it is perfectly right that disabled people want to live independent lives and do not want to be a nuisance to anyone, but often constant refusals and abuse are leaving many of them with little hope.

Catherine, a guide dog owner from Birmingham, reported:

“It makes me think if it’s worth getting a taxi at all. I rather struggle to go somewhere because I don’t want grief about my guide dog.”

Although these provisions are in place, it is undeniable that disabled people continue to suffer from severe restrictions in the use of taxis and private hire vehicles. The Law Commission confirmed this in its 2013 review of taxis and private hire vehicles. The reality, however, is worse: in-depth research from Guide Dogs UK shows that three in four assistance dog owners reported that they have been refused entry to private hire vehicles and taxis because of their guide dogs.

--- Later in debate ---

[Andrew Gwynne]

I absolutely agree with my hon. Friend. That is precisely why training is necessary. My Bill would put that right on a national setting, rather than basing it on the good will of local authorities in different parts of the country. That is why the Local Government Association and other organisations are calling for precisely this law.

I want to end with a quote from Keri Doyle.

[Mr Hayes]

Before the hon. Gentleman ends, may I say something that might surprise him and the House? I hope that it is a welcome surprise. I do not rule out mandatory training as part of some future package. We need to put a package of measures together to support disabled people’s access to these vehicles. He is absolutely right to highlight the state of the application of existing law. Clearly, more needs to be done. I assure him that the debate matters to me and my Department. As I said earlier, it will be done.

[Andrew Gwynne]

I am grateful to the Minister. My only concern is that we have been waiting for the Government’s response to the Law Commission for some time. Notwithstanding the desire of officials and Ministers in the Department for Transport to want to do something, Government legislation and programming time is a matter for others in government. There are some incredibly pressing measures coming before this House in due course, not least on how we renegotiate our terms and conditions and our relationships with our European colleagues as we leave the European Union.

Notwithstanding the Minister’s desire to do something, I am certain that there may not be appropriate time in the near future to change the law. Disabled people need the law to change today. I say to the Minister: let us get the Bill through to the next stages, so that we can discuss how we make that help happen. Disabled people need it today. This matter cannot be something that sits in the long grass of good intentions for the future.

--- Later in debate ---

[Tom Pursglove]

I thank my hon. Friend for that intervention, as I was not aware of that example. I want to return later in my remarks to trying to spread best practice, wherever it is found, to ensure that we see improvements throughout the country. Where we see good examples of this work being done, we should not be afraid to embrace and promote them. They ought to be rolled out across the country to other local authorities.

[Mr Hayes]

My hon. Friend is right about that, as was the hon. Member for Denton and Reddish (Andrew Gwynne). On the practical application of my good intentions—I am pleased at least that the hon. Gentleman thinks they are good—I therefore want to be clear that we need an accessibility action plan, to take account of what he said today and other measures such as those my hon. Friend and other Members have raised. We need to do this quickly. We need to consult quickly, as these consultations must not go on forever, and we then need to act quickly. We will do all those things.

[Tom Pursglove]

I am grateful to the Minister, who, once again, has been clear about the direction of travel he wants on this issue. This is a short Bill. I have studied it in detail, and it has raised a few questions in my mind. I am sure that if it were to go into Committee or be part of any consultation process the Government were looking to undertake, these particular questions would be addressed.

--- Later in debate ---

[Mrs Murray]

Indeed. I entirely agree with my hon. Friend and with my hon. Friend the Member for Corby (Tom Pursglove). Employing mystery shoppers would be one way of ensuring that checks are carried out. Suspending the licences of drivers who have not undergone the mandatory training, as North West Leicestershire District Council has, is a good idea.

[Mr Hayes]

Given the time, I will have to say this now as I have no other means of doing so: whatever happens today, this cause will not die. I will make sure that it does not die. I invite the hon. Member for Denton and Reddish (Andrew Gwynne) to come and see me next week to take it further. This discrimination cannot be allowed to continue. I am sorry to intervene on my hon. Friend the Member for South East Cornwall (Mrs Murray), but that is the only way I can make that point.

[Mrs Murray]

rose—