Universal Credit Roll-out

Jo Platt Excerpts

Wednesday 18th October 2017 Commons Chamber

[Jo Platt (Leigh) (Lab/Co-op)]

Universal credit was introduced to Leigh in 2013 as part of the local authority pilot, and there are currently 1,800 recipients in the area. I was, therefore, shocked to hear the Prime Minister claim at the Dispatch Box last week that the flaws in the universal credit roll-out were just teething problems and that the Government have been taking their time to address them.

I can say with certainty that those problems are not teething issues, but fundamental flaws in the universal credit system. During the four years of the pilot, people have been left without payments and there have been issues with IT and information sharing. Those problems have left families with huge rent arrears as result of having money unfairly withheld. In the borough, 80% of universal credit recipients are in rent arrears, compared with 36% of those who are not in receipt of universal credit.

That is not scaremongering, and it cannot be ignored. The system is evidently flawed. Where does that leave constituents? They can turn either to the local authority, which is also facing relentless, crippling budget cuts, or to food banks. The Trussell Trust has found that the number of emergency food parcels provided has risen by 16% in areas of universal credit roll-out.

The situation has also pushed people towards reliance on their bank or credit union for loans. My local credit union has told me of the spike in refusals of loans, because of the roll-out and the financial difficulties that residents now face. When people without long-term financial stability have reached out to the credit union after falling into rent arrears, it has accredited one in 10 refusals. That is all down to this complex and unworkable system. On behalf of my constituents who have dealt with the effects of the roll-out, I urge the Government to pause.