(2 weeks, 1 day ago)
Commons ChamberWe have written to all pensioners to tell them about the change in Government policy to ensure that those who are not in receipt of pension credit or other benefits know that they will not be getting the winter fuel payment this winter.
Minister, it is always good to have the necessary answers. The report notes savings of £1.5 billion. The increase in pension credit take-up from 63% to 68% represents an additional 100,000 households. Any take-up negates savings made by the Government. The fact is that pensioners who would qualify have lost out this year and are struggling now. What can be done to expedite their applications and to deal with the long waiting list for decisions, which means that, for many, the potential for additional income to ease their situation and help in the winter months will be too little, too late? The reason I make the point is that the system is taking too long to make a decision and those people need the money right now.
As I said, we have redeployed an additional 500 members of staff to process applications for pension credit and we are mostly hitting the target for processing times.