Blind and Partially Sighted People: Employment Support

Jim Shannon Excerpts

Wednesday 20th November 2024 Westminster Hall

[Jim Shannon (Strangford) (DUP)]

It is a pleasure to serve under your chairship, Dr Huq; I always look forward to it. I commend the hon. Member for Battersea (Marsha De Cordova) for setting the scene so very well on a subject that is of great interest to all hon. Members present and to me personally. It is only fair to put on the record my thanks for her leadership of the APPG on eye health and visual impairment. In the time we have known each other, I have always supported her in these debates; she used to be on the Opposition side of the Chamber, but has now been elevated. We look forward to working strongly alongside her and others in the years ahead, if God spares us.

There are currently 57,500 people across Northern Ireland with sight loss, and the figure is expected to rise by over 25% by 2032. Today’s debate sets out the problem, but it also gives us an opportunity to think about what we can do to reduce that figure. Some 50% of sight loss is preventable, and it is that preventable 50% that I want to talk about.

The message must be clear that eye tests are as necessary as any other health check. I work very closely alongside the opticians in Newtownards in my constituency: they come to me regularly with their ideas, and I always convey those ideas to the Health Minister in Northern Ireland and to the Secretary of State or Minister at Westminster. I cannot remember the technical term for it, but the opticians in Newtownards have the most up-to-date machinery for checking people’s eyes—it is phenomenal.

My question to the Minister, if he does not mind my asking it at the very beginning, is what has been done to ensure more opticians’ tests, even for people who may think that they do not need one. I do not want to make them mandatory, because that would be wrong, but they should be made more accessible and available.

I will give two examples of the importance of opticians’ tests. A gentleman I know quite well once came to see me. I said that he did not look very well—he was very pale—and he said, “Jim, I have an absolutely splitting headache.” I said, “Have you been to the doctor?” He said, “I have, and the doctor gave me some headache tablets.” I said, “Where are you going now?” He said, “I’m going to the opticians.” I said, “You go to the optician and tell him about your headache.” The optician took that man’s details and sent him directly from Newtownards up to Ulster hospital in Dundonald. He had a tumour the size of an apple in his head. Immediate surgery saved that man’s life.

Another person I know quite well had been having headaches and blurred vision for some time. She would come to see me about benefits, and I would say, “Look, I think you should go and see your optician.” She did, and fortunately she had a tumour removed. It saved her sight and saved her life.

What more can we do? We—when I say “we”, I mean the Government—can prevent eye loss. If the Government can get people to make appointments early, I believe we can see great things happening for the 50% of sight loss that is preventable. Back in June, the Department of Health in Northern Ireland launched two new guides to support adults with sensory disabilities in Northern Ireland. As always, I will give some examples that I hope are helpful for the Minister to take on board.

The new resources, known as care pathways, map out the care and treatment that users can expect from professionals and support organisations to help them to manage their conditions. I welcome the excellent initiative to make a pathway to care and a future free from red tape and obstructions. My goodness! I know that there is red tape to get through—we understand that—but sometimes it becomes so burdensome that people just turn off.

The guides were released in tandem with the Royal National Institute of Blind People and other charitable groups. The support provided for blind and partially sighted people by those in the charitable sector is phenomenal. They should be thanked for stepping up and filling the breach, as they so often do.

I read recently on the RNIB’s website that it has a scheme called “SkillSET RNIB (2023)”, a Northern Ireland-based pre-employment initiative that offers opportunities for people who are seeking to gain employment for the first time or who are unable to continue in their current job because of sight loss. The hon. Member for Battersea has described the problems she experiences in coming to work and how technology lets her down; schemes such as these, in tandem with the Government Department back home and with the RNIB, can come up with ideas to address those issues directly and helpfully. They can enable people to find work and can encourage them in everyday life.

I am also aware that the Department for Work and Pensions has the Access to Work scheme, which is operated through the Department for Communities in Northern Ireland. Access to Work can contribute towards any supplementary employment costs that result from a disability. Sometimes we come and present cases, but there are things that Governments do, both back home at the Northern Ireland Assembly and here. I believe that the DWP’s Access to Work scheme is available for any paid job, part-time or full-time, permanent or temporary.

[Mr Gregory Campbell (East Londonderry) (DUP)]

My hon. Friend talks about what needs to be done on pathways to work. Does he agree that potential employers need to understand two things? First, they could be in breach of the law if they engage in activities that prevent partially sighted or blind people from getting employment. Secondly, they could be overlooking better-qualified candidates for employment. Either way, they will lose unless they take account of this very worthwhile debate and of the need to ensure that they comply.

[Jim Shannon]

As always, my hon. Friend adds important evidence that takes the debate forward, and I thank him for it. Hopefully the Minister is listening as well.

[Richard Baker (Glenrothes and Mid Fife) (Lab)]

The hon. Member has rightly mentioned the importance of Access to Work and how it can make a real difference in supporting disabled people, including blind and partially sighted people, to secure and retain employment. One of the challenges is ensuring that there is enough provision and that enough employers are aware of Access to Work. Does the hon. Member agree that it is important to ensure greater awareness of Access to Work and more opportunities for that support?

[Jim Shannon]

The hon. Gentleman is absolutely right. I know that the Minister is an assiduous Minister who is here to help, and that the staff and civil servants behind him are taking notes on all these matters, so hopefully when he winds up the debate he will satisfy our requests. I also welcome the shadow Minister, the hon. Member for East Wiltshire (Danny Kruger), to his place; I wish him well in the role and look forward to his contribution.

The Access to Work scheme has no minimum number of hours for eligibility for support, although people are generally expected to reach the lower earnings limit. Access to Work aims to help if someone needs support or adaptations beyond the reasonable adjustments; it helps pay towards them. What we have in place is excellent, but as the hon. Member for Glenrothes and Mid Fife (Richard Baker) says, people need to know what is available. The scheme is a great one, but the onus is firmly on the employers’ shoulders. That is where we are we are failing. There needs to be a pathway for our young people throughout schooling and into employment. We need to tell people who have not worked before, “It is not impossible. It can be done. It is within your reach to use your talents, intelligence and abilities and work as your peers do.”

Debates like this one raise awareness, which is wonderful, but we need to ensure that any person who has a diagnosis of sight loss understands that they are not alone or expected to sit at home. They are part of this community, and there is a space for them and a role for them to play. The charities seek to hammer home that message and they do absolutely marvellous work, but we all need to do more. My hope is that this new Government will achieve that. I have known the Minister for years and he has always shown sympathy and compassion, so I know that he will be able to respond in a positive fashion and help people to do better. We have that opportunity, and the Government have that opportunity. Let’s do it.

--- Later in debate ---

[The Minister for Social Security and Disability (Sir Stephen Timms)]

I am delighted to serve under your chairmanship, Dr Huq. I too congratulate my hon. Friend the Member for Battersea (Marsha De Cordova) on securing this important and illuminating debate, and on the way she introduced it. She has a very deep commitment to this issue, as I know from her long-term work on the all-party parliamentary group. I commend her for that, and I also commend RNIB and the Thomas Pocklington Trust, which support that group by providing the secretariat.

It was welcome to hear hon. Members share their personal experiences. The hon. Member for Torbay (Steve Darling) was absolutely right to remind us of the continuing problem of discrimination in work. It has not gone away and still needs to be addressed. It was great to hear about Julie’s experience of skiing—my hon. Friend the Member for Doncaster East and the Isle of Axholme (Lee Pitcher) made his point very powerfully. I visited the Paralympics in Paris for a couple for a couple of days in the summer, and it was inspiring to see the accomplishments of people who are disabled and how much potential they have to contribute. My hon. Friend is absolutely right that we need to do more to realise that potential in our economy and our society.

We all know about RNIB, and I am also familiar with the work of the Thomas Pocklington Trust thanks to my former constituent Helen Mitchell, who is one of its trustees. She arranged for me to pay a very useful and informative visit to its headquarters last year. I pay tribute to it for its work.

As the hon. Member for East Wiltshire (Danny Kruger) said, the Secretary of State for Work and Pensions set out, in a speech in Barnsley in July, our plans to reform the Department for Work and Pensions: rather than being the Department for welfare, it will be the Department for work. Our ambition is an 80% rate of employment, which would be the highest we have ever achieved in the UK. The hon. Member for East Wiltshire is absolutely right to remind us that the current rate of economic activity is still less than it was before the pandemic, so we still have a good deal of ground to make up.

To achieve that ambition, we have to do much better at supporting disabled people, including blind and partially sighted people, into work. We will not achieve our ambition without that. We want people with visual impairments, who, as we have been reminded, have great skills and talents to offer, to have equal chances to enter and thrive in the labour market. We cannot continue with the 40% visual impairment employment gap, which my hon. Friend the Member for Battersea mentioned, and is spelled out in the APPG report. We will collaborate with visually impaired people and organisations advocating for them to work out how we can meet their needs and support them better.

We do not want people with visual impairments to have to give up work, as is too often the case. The hon. Member for Torbay helpfully told us about the experiences of people he was at college with in the 1980s. We want people to be able to stay in work and not have to give it up. If they lose their job, they should be able to get back into work. Having gone into work, they should be able to progress and do well.

As announced in the King’s Speech in July, in the Equality (Race and Disability) Bill we will fulfil our manifesto commitment to tackle the disability pay gap, which my hon. Friend the Member for Battersea highlighted and which other Members also referred to. Additionally, our “Get Britain Working” White Paper, which will indeed be published soon, will announce crucial reforms to employment support. We will change the way that we measure success. For example, we will focus not simply on getting people into a job, but on ensuring that they can stay in work and can progress to higher earnings in the future. We want to support people in the longer term.

We will also overhaul jobcentres. My hon. Friend the Member for Doncaster East and the Isle of Axholme made an interesting point about the importance of assistive technology in jobcentres. We will introduce a new youth guarantee, so that in future nobody will be left on the scrapheap when they are young.

My hon. Friend the Member for Battersea was absolutely right to point out that to achieve all that, we need healthy and inclusive workplaces. There are many employers who excel at creating inclusive workplaces in relation to health and disability, and it was very good to hear from my hon. Friend the Member for Doncaster East and the Isle of Axholme about his wife’s positive experiences with her employers. However, the APPG’s report points out that many other employers recognise the value of providing an inclusive workplace and would like to provide one, but they need support to do so; at the moment, they do not feel in a position to do so.

Consequently, we are considering what more we can do to help, because preventing people from leaving the workforce and enabling more people to return to work after absences is a good thing. It is definitely good for the individuals concerned; it is good for their mental health and their sense of fulfilment, as my hon. Friend the Member for Glenrothes and Mid Fife (Richard Baker), and the hon. Members for Torbay and for East Wiltshire, reminded us. However, it is also good for businesses and wider society.

My hon. Friend the Member for Glenrothes and Mid Fife referred to the work of Lord Shinkwin for the Institute for Directors. I agree with my hon. Friend about the importance of that work and I look forward to meeting Lord Shinkwin and discussing some of these issues with him in the near future.

The Disability Confident scheme, which has been referred to in the debate, is a very important resource that we already have. It featured in Lord Shinkwin’s report, my hon. Friend the Member for Glenrothes and Mid Fife mentioned it, and the hon. Member for Torbay dedicated a good part of his speech to it. That scheme provides a strong platform, with more than 19,000 employers participating in it. It promotes good, inclusive employment and recruitment practices. It supports employers to deliver them and to become able to attract, recruit, retain and develop disabled people.

My hon. Friend the Member for Battersea was absolutely right to underline the importance of accessible recruitment processes in making sure that people are not barred from applying for jobs in the first place. In the Disability Confident scheme, there are many committed employers who are enthusiastic about making recruitment processes accessible and who are determined to do well in that regard. However, I agree with my hon. Friend and with the hon. Member for Torbay that the Disability Confident scheme can do more. I have had some encouraging recent conversations about that, for example, with the Business Disability Forum. Working with both employers and disabled people, we will examine how we can make the Disability Confident scheme more robust and how it can achieve more of its potential. I am convinced that potential is there, but we must realise more of it in future.

We also support employers with a digital information service and in increasing access to occupational health services, which the previous Government rightly recognised was important.

[Jim Shannon]

In my contribution, I outlined some of the things that we are doing in Northern Ireland. Obviously, that was to help the Minister with ideas that could be used here on the mainland. The Minister has outlined a number of things that are happening here. Does he intend to contact the relevant body in the Northern Ireland Assembly to ensure that we can work better together, share ideas, do things better and make life better for the people we are here for?

[Sir Stephen Timms]

I certainly welcome opportunities to do that. We need to learn from all the devolved Governments in the UK. There are interesting things happening in Scotland, for example, on social security, and in Northern Ireland, so I am grateful to the hon. Member for drawing my attention to a number of those. I am keen to pursue that further.

Disabled people and those with health conditions are a diverse group. The right work and health support in the right place at the right time is key. The contribution of Jobcentre Plus work coaches and disability employment advisers, who play an important role in jobcentres, is vital to this topic. I pay tribute to the dedication of those who are working on this at Jobcentre Plus. We will join up health and employment support around the individual. That will be through, for example, employment advisers in NHS talking therapies—seeing the NHS increasingly embrace the importance of supporting people into work—and individual placement and support in primary care.

My hon. Friends the Members for Battersea and for Glenrothes and Mid Fife, and the hon. Members for Torbay, for Strangford and for East Wiltshire, all spoke about Access to Work, rightly reflecting its crucial importance. The scheme provides grants for workplace adjustments beyond what is provided by the employer. Let us be clear that Access to Work does not replace an employer’s duty under the Equality Act to make reasonable adjustments, as the hon. Member for East Londonderry (Mr Campbell) pointed out in his intervention. There are clear statutory obligations here that need to be delivered. Access to Work, however, can provide funding for support workers, specialist aids and equipment, personalised support and workplace assessments, travel to or in work, and mental health support.

The hon. Member for Torbay referred to it as one of the best kept secrets, but demand for Access to Work has been growing fast. The hon. Member for East Wiltshire rightly reported that nearly 68,000 people had Access to Work support approved in the last financial year, an increase of almost a third on the previous year. It is now growing rapidly. As he said, it supported 3,850 people who reported their primary medical condition as difficulty in seeing. That is about 8% of the people who are supported by the scheme. Customers with difficulty seeing as their primary medical condition received a bigger proportion—13% or £33 million—of the total expenditure. Access to Work is making an important contribution.

We are committed to reducing the waiting times for Access to Work. Delivery of the support has been streamlined. We have more staff processing the claims. Customers starting a job within four weeks are prioritised to ensure that they get help in time. Since April, as the hon. Member for East Wiltshire pointed out, all the core parts of the scheme are now online. However, I agree that more needs to be done. I welcome the engagement of all Members who have taken part in the debate and their continuing pressure to ensure that Access to Work delivers on its potential.

As has been highlighted, the APPG report rightly referred to the importance of technology in enabling visually impaired people to be in work. The report specifically mentioned text-to-speech software. Last week I visited Sense College Loughborough, a facility originally developed by RNIB. A visually impaired student there showed me the ZoomText application—which I was not aware of previously—using it to magnify the text he was looking at on a screen, and to manage a document over two screens. He commended its helpfulness to me.

My hon. Friend the Member for Doncaster East and the Isle of Axholme is absolutely right to point out just how big a game changer AI can be. We must realise that opportunity.

Access to Work can help provide assistive tech, but as my hon. Friend the Member for Battersea pointed out in her intervention, suppliers such as Apple and Microsoft are increasingly bundling assistive tech with their standard products, partly because, as she said, it helps all users and makes the products easier to use for everybody. The technology is coming on in leaps and bounds. It is moving very fast, and we need to make sure that people have access to it. I am looking at what the Government can do in this area to make the technology better known, because a lot of people who have it on their devices do not know that it is there; to make assistive technology more readily available, where it is not bundled in with the standard product; and, maybe on occasion, to commission research to tackle a specific accessibility problem. We are thinking about this, and I welcome ideas and suggestions from Members about what more we can do.

My hon. Friend the Member for Doncaster East and the Isle of Axholme and others are absolutely right to point out how much more we need to do to support blind and partially sighted people into employment to enable them both to achieve their aspirations and to make their full contribution to our society and economy. That is in their interest and in all our interest. I am encouraged by what the shadow Minister, the hon. Member for East Wiltshire, said about this. I hope that, when hon. Members read the “Get Britain Working” White Paper, as they will soon be able to do, they will agree that we are taking the right steps towards reaching that goal.