Social Housing: Housing Ombudsman

Jim Shannon Excerpts

Thursday 1st July 2021 Commons Chamber

[Jim Shannon (Strangford) (DUP)]

I commend the hon. Lady for her tenacity and strength of character, and for delivering on behalf of her constituents. None of us fails to be impressed by her commitment to them. She is absolutely right to say that it is important to rebalance the relationship between landlords and tenants. If the ombudsman cannot make that happen, I believe that the Minister has to be the person to crack the whip.

[Siobhain McDonagh]

There is a solution at hand. The Minister knows about it, but it has as yet not been introduced.

I understand the dilemma for housing associations. I have the greatest of respect for them. Before entering the House, when I had a proper job, I worked for Battersea Churches Housing Trust, an organisation that, like so many housing associations, came out of its community in response to the horrors of “Cathy Come Home”. It was led by people of faith who did not always get everything right, but who knew their tenants and their properties. Everything that made housing associations great was undermined by the incoming coalition Government slashing the social housing budget by 50% overnight, reducing it from £9.5 billion to £4.2 billion, slashing capital grants and attempting to make up the difference through the introduction of an unaffordable “affordable” rent, where tenants were to pay a rent of 80% market value.