UN Special Rapporteur on Extreme Poverty and Human Rights Debate

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Department: Department for Work and Pensions

UN Special Rapporteur on Extreme Poverty and Human Rights

Jim Shannon Excerpts
Monday 7th January 2019

(5 years, 10 months ago)

Commons Chamber
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Emma Lewell-Buck Portrait Mrs Lewell-Buck
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My hon. Friend points to a worrying analogy, and I do of course agree.

Professor Alston’s statement confirms what many Labour Members have known for a very long time—that when it comes to welfare reform and this Government’s policy agenda overall,

“the evidence points to the conclusion that the driving force has not been economic but rather a commitment to achieving radical social re-engineering.”

It has long been embedded in Tory DNA that “there is no such thing as society”, and social experiments in rolling back the state always begin with those who need the state the most. That is why the legacy of every Tory Government is one of deep inequality.

Professor Alston rightly notes that nowhere can this social re-engineering be seen more clearly than in the roll-out of “universal discredit”, as he calls it.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I congratulate the hon. Lady on bringing this matter to the House for consideration. The report highlighted the alarming rise in food bank use. In my constituency, the Trussell Trust food bank had a 20% increase in take-up over the Christmas period because of debts due to delays in first universal credit payments, leading to people being forced to choose between paying rent and feeding their children. Does the hon. Lady not agree that the Minister—I am being respectful to him—must take steps to address the issues highlighted in the report? It cannot be ignored.

Emma Lewell-Buck Portrait Mrs Lewell-Buck
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I thank the hon. Gentleman for his intervention. I will come to those points later in my speech, but he is right; this cannot be ignored any longer.

In principle, universal credit seemed to make some sense. Consolidation of six benefits into one should have achieved the key tenets of simplifying payments and incentivising people into work. Crucially, however, it was never designed to get support to those who needed it in a timely and efficient manner. In reality, like all welfare reform measures from this Government, it was about creating a hostile environment and demonising and dehumanising benefit claimants. As Professor Alston notes, the Department

“is more concerned with making economic savings and sending messages about lifestyles”

than with responding to genuine needs.

The result has been an unrelenting onslaught of abject harm inflicted on more than 3 million people. The late-in-the-day news that the next phase of roll-out is being scaled back gives no comfort to the millions already suffering. Trussell Trust food bank figures show that in areas where universal credit has been implemented, food bank usage has increased by 52%. The fact that the Work and Pensions Secretary states that she “regrets” the growth in food banks will offer no comfort to the estimated 8.4 million people in the UK suffering from food insecurity, or to the volunteers and faith groups filling the gap left by the state and manning the nearly 2,000 food banks that we shamefully now have operating as a permanent part of the welfare state.

Nor will the Secretary of State’s regret give comfort to my constituents, such as one 18-year-old girl starting out in life who unexpectedly lost her job and who, despite statements made by the Government to the contrary, has not been eligible for housing cost assistance through universal credit. She narrowly escaped homelessness thanks to the intervention of our irreplaceable South Tyneside citizens advice bureau. The Secretary of State’s regret will also not help my constituent who suffers from mental health difficulties and was left with only £1.25 per day to live on after the Department made an error with her payments.

The five-week delay embedded in the system, which often turns out to be longer, was never going to achieve anything other than hardship, because one day going hungry and not being able to pay the bills is one day too many.

--- Later in debate ---
Justin Tomlinson Portrait Justin Tomlinson
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What I am saying is that we will consider the report seriously. We obviously do not agree with all the points, but Professor Alston has highlighted some important views and opinions to which we should rightly be looking to respond.

One challenge I make to Professor Alston ahead of his final report is that, at two of the visits, the visits to Newcastle and Clacton, he had the opportunity to meet frontline staff and volunteers. At the recent Women and Equalities questions, my hon. Friend the Member for Clacton (Giles Watling) expressed a huge amount of disappointment from those frontline staff and volunteers, who felt that their fantastic work was not recognised—it had just one line. It is right that the report holds the Government’s feet and Ministers’ feet to the coals, but we would all recognise that there are people doing a fantastic job, both the paid formal staff and the volunteers, and I hope Professor Alston will reflect on that.

As we consider Professor Alston’s views and findings, we must remember that this is a snapshot. On many of the issues raised, we are rightly already taking action, acknowledging that there were issues and that they needed to be dealt with. That is either through the additional money secured in recent Budgets, or through our ongoing and crucial work with stakeholders, with their particular expertise. As I have said, while this covers many Departments, I will focus on where the DWP has the lion’s share of the involvement.

Understandably, UC formed a significant part of both the report and the speech we have just heard. To be absolutely clear, this was never a financial thing. We are looking to spend an additional £2 billion compared with the legacy benefits, and rightly so. UC offers the opportunity for personalised, tailored support dealing with housing, training and childcare, and giving claimants who are in a position to seek work an additional 50% more time to find work.

Although there are still challenges and there is much more work to do, if Members visit jobcentres, they will find that the frontline staff do recognise that UC is significantly better than the complex legacy benefits. They were six benefits across three agencies—HMRC, the DWP and local authorities—and, frankly, people had to be nuclear physicists to navigate them. We all know from our own constituency casework how complex it was to unravel the situation.

Jim Shannon Portrait Jim Shannon
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My constituency office is about 100 yards from the social security office—it is as close as that—and I have had numerous distressed people come from the social security office to my office looking for advice. I have written perhaps not to the Minister directly but to his Department to outline some of the changes that we feel should be made. In the light of those things, perhaps more needs to be done in the social security office to address the issues early on.

Justin Tomlinson Portrait Justin Tomlinson
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I thank the hon. Gentleman for his intervention. I am coming on to those. UC dealt with the fact that, for some, there was in effect a 90% tax rate. The well-documented 16, 24 and 30-hour cliff edges were significant barriers for people. It was so confusing and complex that £2.4 billion-worth, we believe, of claims went untaken each year across 700,000 claimants, who were some of the most vulnerable people. My role in the DWP is to represent vulnerable people going through the benefits system and it was often those people who were missing out on money because they were simply unaware that they were entitled to the support that we rightly wanted them to have.