Banking in North Ayrshire

Jim Shannon Excerpts

Wednesday 14th March 2018 Commons Chamber

[Patricia Gibson]

The hon. Gentleman has put his finger on the real source of the anger: people’s sense of abandonment and being left to their own devices with no other facilities on which to rely, despite the fact that the bank exists because the taxpayer made sure that it did.

[Jim Shannon (Strangford) (DUP)]

I congratulate the hon. Lady on securing the debate and thank her for giving us a chance to participate in a small way. Given that banking is increasingly moving online, it is hard for urban and rural communities that are geographically isolated from physical banks if they are also limited by the provision of broadband services. Does the hon. Lady feel that that issue should be clearly considered before any proposed bank closures take place?

[Patricia Gibson]

Indeed. I thank the hon. Gentleman for his comments, which go to the heart of the issue of financial inclusion, social exclusion and digital exclusion. These things have to be worked out together in some kind of organised fashion.

At one point in its history, RBS championed vowing not to close the last bank in town, but now it is twisting itself into all sorts of shapes to dissociate itself from that promise. I suppose the PR men for RBS found the appeal of that vow attractive, but now it seems that RBS is embarrassed by it and is no longer holding to it. We have heard a little tonight about banking online. We hear about this a lot, and I accept, as we all do, that many people now choose to bank online. There is no dispute about that. If it suits the lifestyle and needs of those who choose to bank online, good luck to them, but many do not bank online, for a variety of reasons. As the hon. Gentleman said, many choose not to do so because they are digitally excluded; this is a choice that they are not able to make.