Civil Service Pension Scheme: Administration

Jim Dickson Excerpts

Wednesday 4th February 2026 Westminster Hall

[Lorraine Beavers]

I agree with the hon. Gentleman. The seriousness of it has been accepted at the highest level. As I was saying, Cat Little, permanent secretary at the Cabinet Office, wrote to the civil servants to admit that the service falls short of what members should expect. That alone should worry us all. We have also seen reports that some former civil servants have been left without any pension income at all because payments have not been made since Capita took over.

[Jim Dickson (Dartford) (Lab)]

I thank my hon. Friend for securing this debate. We can see by the numbers here how serious it is. I have heard from a number of constituents, as she has, in the situation she describes. Heartbreakingly, one constituent, Collette Reeves, retired at the end of last year to care for her husband who has been diagnosed with dementia, and she is now struggling to pay her bills because of the delays. Despite repeated attempts to get answers, she has got nowhere in accessing her pension or getting support from the interim emergency fund. Does my hon. Friend agree with me that the performance of Capita since it took over falls woefully short of what we should expect and that it is crucial for our constituents to get clarity on how to access the interim fund as a matter of emergency?

[Lorraine Beavers]

I agree. Some retirees have had to borrow money just to pay bills because their expected pension payments or lump sums have not arrived, and no clear timescale has been given for when they will. This is not a one-off mistake; it is part of a longer pattern. The Public Accounts Committee has made it clear that successive Governments have failed for years to manage the outsourced contract properly.

Oral Answers to Questions

Jim Dickson Excerpts

Thursday 22nd January 2026 Commons Chamber

[Mr Speaker]

Thank you. We got there. I call Jim Dickson.

[Jim Dickson (Dartford) (Lab)]

T8. Residents in Dartford regularly tell me that they want every pound of public spending used to best effect. Will the Minister update the House on the progress that is being made on cracking down on fraudsters and ensuring that UK taxpayers get back the money they are owed?

Call for General Election

Jim Dickson Excerpts

Monday 12th January 2026 Westminster Hall

[Jim Dickson (Dartford) (Lab)]

It is a pleasure to serve under your chairship, Dr Huq. I welcome this debate. My comments tonight will be directed at everyone in Dartford who signed the petition and all others in my wonderful constituency that I have the privilege of serving in this place.

Ahead of the election in July 2024, this country was crying out for change, and Dartford was no different. I recognise that there is now an expectation of that change being delivered as quickly as possible. We know that delivering real change is not easy—it takes time—but in my view, when I look around my constituency, it is happening. With around three years likely left until a general election, I want to use this moment briefly to take stock of what I said in Dartford that I would prioritise before the 2024 election and where progress is being made.

Dartford is one of the fastest growing towns in the UK, with lots of new homes being built. I very much welcome the new families who are making a great contribution to Dartford alongside our wonderful, hard-working existing communities, but they know that although the population has expanded over the last 15 years, very little has been spent on increasing the local infrastructure—the roads, the health provision—to meet the growing population. That really should not have come as a surprise to representatives of local government or national Government.

On NHS provision, I promised, in partnership with the Government, that we would make progress, and since the election we have been seeing that. We see it in the expanded community diagnostic centre at the Livingstone community hospital site and in the funding for a new intensive care unit at Darent Valley hospital, which will add crucial capacity elsewhere on the site. Waiting lists are coming down, but we have much more to do—that is what I say to Dartford residents who signed the petition—in particular on GP capacity across Swanscombe and Ebbsfleet, where pressure on appointments is most acute.

I recently visited Swanscombe health centre, which is among the busiest in Kent. It has added 11,000 patients to its roll in the last five years as a result of our growing community, and it desperately needs infrastructure investment to meet that growing need. Despite the fact that community infrastructure levy money is being spent on increased provision, that part of my constituency would be ideal for one of the new wave of neighbourhood health centres being planned by Ministers in the Department of Health and Social Care. I hope to make that case robustly in the months ahead. If we have a general election, it will be difficult to do that.

Another key issue for Dartford on which I stood at the last election is that the town is regularly gridlocked by terrible traffic. My plan, which I put before residents at the election, was to get Dartford moving again—again, in partnership with the Government. We said we would invest in infrastructure, and we have had some hugely positive news on the lower Thames crossing, which will reduce congestion at the Dartford crossing and make Dartford residents’ lives freer from terrible air and the congestion that they see every day. Government funding is now in place, and planning consent has been given for the lower Thames crossing. We are now at the start of a procurement process for the machinery needed to dig under the River Thames and create the new crossing. I am eagerly awaiting news from the Government on the next steps on the private finance package that needs to be put in place to make the scheme work. I am anxious to see spades in the ground in the near future, under this Government.

One of the crucial projects to get Dartford moving again is the repair of Galley Hill Road, which collapsed in early 2023—almost three years ago—cutting a crucial route between my constituency and that of my hon. Friend the Member for Gravesham (Dr Sullivan). That road closure has led to an increase in traffic and, in particular, an increase in heavy good vehicles passing through roads in Swanscombe that cannot accommodate them. It has been a disaster for the community.

I am pleased that it was a visit to that site by Transport Ministers after the 2024 general election that inspired the Government to create the structures fund announced in the spending review last year. The fund is designed specifically to repair rundown transport infrastructure such as Galley Hill Road. I have no doubt that had the last general election result been different, such a fund would not be in place. With details on the fund to come in the months ahead, it will be on Kent county council to put in a bid to the fund that has the best possible chance of finally getting Galley Hill Road fixed and once and for all ending the chaos on Swanscombe’s roads and for its communities.

The final topic that I campaigned hard on at the general election and that I believe the Government are making a significant difference on is the restoration of neighbourhood policing. Each neighbourhood across Dartford is unique, and it is crucial that we rebuild relationships between communities and the police officers there to keep them safe. The neighbourhood policing guarantee, a key item in the 2024 manifesto and introduced by the Government last year, will put that into action alongside the 13,000 additional police officers, PCSOs and special constables that we are putting into neighbourhood policing roles. We are already seeing more police in Dartford.

[Robbie Moore]

I am pleased to hear the hon. Member running through his campaign literature, but does he think it is right that a basic rate income tax payer in his Dartford constituency is paying an additional £220 this year to fund things such as the roll-out of digital ID, which was not in the Labour party’s manifesto, or the £47 billion Chagos deal? Is that the right thing for hard-working constituents in Dartford?

[Jim Dickson]

The residents in Dartford who voted for me wanted to see us deliver the things that I am talking about: infrastructure to improve their roads, a better NHS, additions to their local hospital and police on the streets. They are appreciating that. We are rebuilding the relationship between the police in Dartford and local residents.

I have been particularly pleased to meet officers across Dartford and the villages over the past 18 months, and I put on record my thanks for all they do. We have much more to do, particularly to ensure that police have the powers they need to tackle the troubling trend, which I have discovered in my constituency and across Kent more broadly, of catapults being used to target wildlife and people. I am gladdened by the response from Ministers at the Home Office and the Department for Environment, Food and Rural Affairs, which demonstrates again that this is a Government who listen.

[Matt Vickers]

Does the hon. Member know how many people have been put out of work in Dartford as a result of this Government’s actions?

[Jim Dickson]

Not very many. Actually, Dartford is in receipt of significant additional infrastructure spending, which is putting people into work. An example of how young people are going to be in work in Dartford in the future—

[John Lamont]

Will the hon. Gentleman give way?

[Jim Dickson]

I am still responding to the last intervention. Dartford is lucky that North Kent college is the recipient of one of 10 national centre of excellence awards for construction. Dartford will be the south-east centre, and that will allow young people to get into jobs as infrastructure spending takes place in the constituency.

[John Lamont]

The intention of my intervention was to be helpful. The unemployment rate among young people in Dartford has gone up 11% in the past year as a direct consequence of decisions that the hon. Gentleman’s Government are making. What does he say to young people who are having job opportunities taken away from them?

[Jim Dickson]

I say: look at the additional spending going into Dartford to create jobs, and look at the Connect to Work project, set up by the Department for Work and Pensions, which is helping young people who are a long way from the labour market into good, well-paid jobs.

We clearly have much more to do to ensure that we have the police we need in Dartford, but I am confident that people in Dartford feel safer and will continue to feel safer, as long as we do not have a general election that sees those changes lost.

Finally—this is something that I am personally proud of—hon. Members may know that I was contacted by the family of Simone White, who tragically died of methanol poisoning in Laos late last year. It has been an honour to work with Simone’s family and the families of other victims of methanol poisoning on greater awareness of the risks. This is why it is important that we have a Government who listen. I am pleased that, as a result of the families’ campaigning work, the curriculum is being changed to add the risk of poisoning from methanol abroad to teaching about the hazards people can encounter when travelling, and that the Foreign Office has worked with the families to update its advice. Those changes are a testament to the courage and campaigning of the victims’ families, as well as to a Government who listen.

Since the election, we have made progress on crucial issues, with more to come in the years ahead. I look forward to working with Dartford residents, our vibrant community groups, our faith groups and our businesses to keep driving positive changes in our area. That is what I say to people in Dartford who signed the petition.

Oral Answers to Questions

Jim Dickson Excerpts

Wednesday 10th December 2025 Commons Chamber

[The Prime Minister]

We do support our churches and the work that those in our churches do, particularly in the lead-up to Christmas. I have a reception for them in Downing Street this afternoon.

[Jim Dickson (Dartford) (Lab)]

Q9. Before May’s election, Reform in Kent promised that it would improve services and cut taxes. Instead, vital services for older people and those with mental health conditions, provided by great organisations such as Imago and Involve Kent, are to be cut, and taxes are going up. Does the Prime Minister agree with me on two things: that given the additional money provided to the county through the fair funding review, it is beyond belief that Kent is cutting services on which vulnerable people rely, and that Reform’s so-called DOGE unit, which we were told would eliminate waste, actually stands for “deluded, overconfident, gormless and embarrassing”?

[The Prime Minister]

My hon. Friend sums up very well how his community has been utterly let down by Reform. While the hon. Member for Clacton (Nigel Farage) is making excuses about his behaviour at school, look at what his party is doing across the country. There is chaos in Kent. Reform’s mayoral candidate in Hampshire says that the Deputy Prime Minister, a black British man born in this country, should go back to the Caribbean. In Staffordshire, Reform’s leader has been exposed as a white supremacist. That is not a coincidence, because chaos and division are the life’s work of the hon. Member for Clacton.

G20 and Ukraine

Jim Dickson Excerpts

Tuesday 25th November 2025 Commons Chamber

[The Prime Minister]

I can give the hon. Member that reassurance, but we will not wait until there is some agreement in place; we are taking those measures now.

[Jim Dickson (Dartford) (Lab)]

On behalf of my constituents, I congratulate the Prime Minister on demonstrating UK leadership by supporting the Ukrainian Government and President Zelensky in turning the 28-point peace plan, which very much appears to have been authored by Russia, into a much more acceptable 19-point peace plan, which clearly needs to be built on. Does the Prime Minister agree with me, and with the majority of my constituents who contact me, that it is vital that the UK and Europe remain steadfast in their support for Ukraine to achieve a lasting and just peace?

[The Prime Minister]

I agree with my hon. Friend and his constituents. We are doing everything we can to ensure that. It is remarkable that through the coalition of the willing, which is mainly European countries but not just European countries—Japan, Canada and Australia were centrally involved in our discussions over the weekend—there has been such a singular purpose in supporting Ukraine.

Oral Answers to Questions

Jim Dickson Excerpts

Wednesday 12th November 2025 Commons Chamber

[The Prime Minister]

Our starting point is that we must always ensure that every mother is heard and understood, and gets the quality of care that is needed. The independent national maternity investigation and local health needs assessment are due to report in spring of next year, as the hon. Gentleman says. It is right that the recommendations of both are closely considered in any decision for Cheltenham. I will ensure that he is kept updated as that rolls out.

[Jim Dickson (Dartford) (Lab)]

Q11. I have long thought that you, Mr Speaker, and the Prime Minister would suit a magnificent moustache—and I am sure that you would be capable of growing a better one than mine. Many men, inside and outside this House, are growing our taches out this month to highlight the need for our health system, and men ourselves, to address preventable and treatable conditions to which all men are vulnerable, including prostate cancer, testicular cancer and mental health conditions such as depression. Does the Prime Minister agree that the first ever men’s health strategy, which is soon to be published, must lead to a major step change in the way our country helps men to stay well?

Oral Answers to Questions

Jim Dickson Excerpts

Wednesday 15th October 2025 Commons Chamber

[The Prime Minister]

Just a few months ago we published our small business strategy, which was based on what small businesses said to us. I will make a copy available to the hon. Lady so that she can give one to each of her constituents before they respond to the survey.

[Jim Dickson (Dartford) (Lab)]

Q12.   After 14 years of neglect, this Government are renewing the infrastructure of Britain—and for the benefit of the Leader of the Opposition, that is spelt B-R-I-T-A-I-N. Nowhere is this renewal more clearly needed than at the A226 Galley Hill Road in Swanscombe in my constituency, which collapsed more than two years ago, and there is no fix in sight. Does the Prime Minister agree that the announcement of the transport structures fund in the spending review shows that this Government are ending the Conservative decline and getting on with fixing broken roads like Galley Hill?

[The Prime Minister]

My hon. Friend is right: the Conservative party let roads crumble after years of under-investment. We are building infrastructure that working people rely on, with £1 billion to repair bridges, tunnels and flyovers across the country and £92 billion in major road and rail upgrades. We are rebuilding Britain; the Conservatives cannot even spell it.

Oral Answers to Questions

Jim Dickson Excerpts

Thursday 5th June 2025 Commons Chamber

[Pat McFadden]

The hon. Lady raises a good point. At the meeting of the Council of the Nations and Regions that took place a couple of weeks ago, issues of technology were very high on the agenda. We take these forums for dialogue very seriously, and I think I am right in saying that we can have a discussion on this issue without some of the heat that characterises other subjects that come up.

[Jim Dickson (Dartford) (Lab)]

T6.   Given the extremely welcome recent news that economic growth for the first quarter of 2025 was 1.6%, indicating that the Government’s mission to kick-start economic growth in the UK is beginning to work, can the Minister set out what plans exist Government-wide to make sure that that prosperity makes a positive difference to all families in the UK, including in the most deprived neighbourhoods such as Swanscombe and Temple Hill in my constituency?

[The Minister without Portfolio (Ellie Reeves)]

My hon. Friend is right to celebrate the recent figures showing that the UK was the fastest-growing economy in the G7 in the first quarter of this year—a sign that this Government’s focus on growth is beginning to bear fruit. We are determined to drive growth in every corner of the country. The lower Thames crossing, which my hon. Friend has long campaigned for and this Government have approved, will deliver big benefits in Dartford and beyond.

Oral Answers to Questions

Jim Dickson Excerpts

Thursday 24th April 2025 Commons Chamber

[Georgia Gould]

The guidance we put into the national procurement policy statement makes it clear that we want to deliver best value for money, which means not just cost but ensuring that we support growth and local suppliers. That allows local authorities to make decisions on what will create jobs and best opportunities for communities in the procurement of food.

[Jim Dickson (Dartford) (Lab)]

8. What recent progress he has made on implementing the plan for change.

[The Minister without Portfolio (Ellie Reeves)]

This Government were elected with an overwhelming mandate to deliver change. We inherited a country hit by an unprecedented cost of living crisis, with millions stuck on waiting lists and communities blighted by crime and antisocial behaviour. We are already delivering the change we promised. There will be a pay rise for 3 million workers, thanks to our increase in the national minimum wage. NHS waiting lists are down six months in a row, and there is funding for 13,000 neighbourhood police and community support officers. That was the change we promised, and that is the change we are delivering.

[Jim Dickson]

I thank the Minister for her answer. It is a really impressive catalogue of achievement in the early months of the Government. Can the Minister set out more specific detail for my constituents and the House on big infrastructure projects such as the lower Thames crossing? I am delighted that the Government have now given consent to it, and Dartford residents are delighted too. How can these big infrastructure projects not only kick-start economic growth but provide jobs, skills and opportunities for residents in Dartford and across the Thames estuary?

[Ellie Reeves]

My hon. Friend is a great champion for the people of Dartford. Fixing Britain’s creaking infrastructure is vital for our growth mission and plan for change. We are reforming our planning rules to cut through blockages to delivering infrastructure and to help meet our target of 150 planning decisions by the end of this Parliament. The Government are committed to working with the private sector to deliver the lower Thames crossing. As well as creating jobs, it will reduce congestion and drive economic growth by improving connectivity between Kent and Essex.

General Election

Jim Dickson Excerpts

Monday 6th January 2025 Westminster Hall

[Jim Dickson (Dartford) (Lab)]

It is a pleasure to serve under your chairship, Mrs Harris. I am pleased to have the opportunity to speak in this debate, and I very much thank those behind the petition who are here to listen to the debate. I know from the emails that I have had from Dartford residents who signed the petition that those residents have real concerns about some of the tough decisions that the new Government have had to make. I absolutely hear what they are saying to us.

As other hon. Members have said, the petition is also a sign that many people across this country have seen their faith that politics can bring positive change diminish altogether. That is extremely unfortunate and we need to rebuild that faith. It is hard to argue that people are wrong to lack that faith, however, given the legacy of 14 years of Conservative Government. The basics of government went uncompleted, especially over the last decade, when far too little infrastructure was built and a coach and horses were driven through public services and the public finances, leaving both in dire straits.

In my constituency of Dartford, the plan for a new lower Thames crossing, first proposed in 2009 by the last Labour Government, saw far too little progress and has still not been built, leaving my constituents facing growing traffic chaos. The current crossing continually operates over capacity, struggling every day with 50,000 more vehicles than it was designed for. Yet, as far as Dartford residents can see, nothing has been done to make their lives better.

It is instructive that some hon. Members present believe that the £22 billion black hole in the public finances that we identified on assuming office is an underestimate of the problem faced by our new Government. I urge Opposition Members to honestly consider whether they can defend the record of the last Government: a decade of growing NHS waiting lists—even before the pandemic—and stagnating living standards. The last Government never saw a crisis that they could not make worse. The asylum system was broken, but they passed a law that stopped the processing of applications, leaving thousands in permanent limbo, with only a vague hope that the £700 million Rwanda scheme would fix anything.

If we are talking about broken promises, the last Government pledged many times to bring NHS waiting lists down and instead they grew and grew, with no resolution to the strikes that were making them worse. The last Government set a target of 300,000 new homes a year and yet, in a desperate attempt to appease their Back Benchers, they made changes to the national planning guidance that led to the supply of homes falling through the floor. Is it any wonder that people have doubts about the ability of any Government, or the ability of us as elected Members, to deliver positive change for their lives?

Yet, like other hon. Members who have spoken in this debate, I remain hopeful. Yes, democracy can seem slow and change can seem incremental, but I have faith in this Government to deliver the change our country needs and to prove that people’s votes at the ballot box can lead to better lives across our country.

We set out our plans in our manifesto, which was intended to be for the full length of this Parliament—let us not forget that—and we have recently announced, in our Plan for Change, that we will make changes for this country. Unlike the last Government, we will build the homes that families across this country so desperately need. In Ebbsfleet, in my constituency, a further 10,000 homes are planned over the next decade.

We will get the NHS back on its feet—today’s announcements were enormously encouraging—so that those neighbourhoods most in need will see a reduction in waiting lists, so that we see a health service that has the capacity to support all our residents, and so that in my constituency of Dartford, our Darent Valley hospital will have the capacity it needs to treat my constituents. I believe that we will build the infrastructure that our country needs for the 21st century, and I hope that in this new year the lower Thames crossing will also get the go ahead, and that we will also see investment in home-grown clean energy that will bring with it jobs for the future.

At the end of this Parliament we will be rightly judged as to whether we have delivered on our manifesto, improved lives and set the foundation of our future prosperity. That will be the time for electors in Dartford, and across the country, to make their choice of a future Government, not now.