Oral Answers to Questions

Jim Cunningham Excerpts

Tuesday 15th February 2011 Commons Chamber

[Mr Jim Cunningham (Coventry South) (Lab)]

2. What assessment he has made of the potential effects of his proposals for legal aid reform on the provision of face-to-face legal advice; and if he will make a statement.

[The Parliamentary Under-Secretary of State for Justice (Mr Jonathan Djanogly)]

We published initial impact assessments, including equality impact assessments, with our reform proposals, including the proposal to establish the community legal advice helpline as the single gateway to civil legal aid services. Face-to-face advice will continue to be available where it is appropriate.

[Mr Cunningham]

I am very interested in that reply. What does the Under-Secretary mean by “appropriate”? That seems to me to be a little get-out clause. I assume that he does MPs’ surgeries. If so, he knows that people need face-to-face contact with their representatives—in this case, solicitors—to help them out. The measures will hurt some of the poorest families.

[Mr Djanogly]

The hon. Gentleman needs to appreciate that we are not considering some future project—the advice line exists. It was used by 600,000 people last year and it is getting something like a 90% satisfaction rating. Poorer people can be called back so that they do not pay for the call. Those who live in remote areas often greatly appreciate the telephone call, and those who are disabled also much appreciate having access by telephone. I take the exact opposite position from the hon. Gentleman and say that the advice line will help vulnerable people.