Oral Answers to Questions

Jeff Smith Excerpts

Monday 3rd February 2020 Commons Chamber

[The Parliamentary Under-Secretary of State for Defence (James Heappey)]

My hon. Friend is right to be proud of the Army and RAF units in her constituency. We attach the very highest priority to ensuring that all three services have what they need to protect our country and its interests around the world. Our manifesto was perfectly clear: we are proud of our armed forces and will fund them properly.

[Jeff Smith (Manchester, Withington) (Lab)]

T8. My constituent, Tom, who is an ex-serviceman, needed his medical records from the Army Personnel Centre in order to apply for a hearing aid. When he got in touch last July, he was told that it would take six months to get his records, because the Army Personnel Centre could not meet demand and was putting in place measures to deal with the backlog. Will the Minister update the House on whether that waiting time has been reduced so that our veterans can access the support they need?

[Johnny Mercer]

There should be no waiting time whatsoever for medical records that are going from regular regiments to a local GP. We are looking at ways of improving the system, and incentivising, to ensure that the gap is much smaller. If the hon. Gentleman writes to me about his constituent, I will find out what is going on in that case and ensure it is sorted out.