Oral Answers to Questions Debate

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Department: Ministry of Defence

Oral Answers to Questions

Janet Daby Excerpts
Monday 15th May 2023

(1 year, 7 months ago)

Commons Chamber
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James Cartlidge Portrait James Cartlidge
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It is a pleasure to engage with the Labour Defence Front Bench for the first time. It is interesting that the hon. Gentleman does not welcome the significant investment that we have put in place. Of course, we recognise that we have had long-standing issues with mould and so on. I emphasise that the maintenance backlog from December is now down by 75%. He might want to reflect on the fact that his party’s Government oversaw private finance initiative contracts for service properties in Bristol, Bath and Portsmouth, which, I can confirm, had a cost of £25,000 per home whether or not they were occupied.

Janet Daby Portrait Janet Daby (Lewisham East) (Lab)
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4. What recent steps Veterans UK has taken to support veterans and their families.

Chris Elmore Portrait Chris Elmore (Ogmore) (Lab)
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5. What recent steps Veterans UK has taken to support veterans and their families.

--- Later in debate ---
James Heappey Portrait The Minister for Armed Forces (James Heappey)
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We continue to deliver a range of services to our veterans and their families. That includes pension and compensation payments, and tailored support through our Veterans Welfare Service and Defence Transition Services. We are also pressing ahead with our £40 million transformation programme, which will digitise old, paper-based practices, improving processes and creating a single entry point for pensions and compensation by the end of 2024.

Janet Daby Portrait Janet Daby
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The number of claims leading to financial compensation through the armed forces compensation scheme has dropped from 65% to 47% since 2011-12, while rejections have risen from 24% to 41%. Can the Minister say why that is, and how do he and Veterans UK plan to address the issue?

James Heappey Portrait James Heappey
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The digitisation programme I referred to in my initial response to the hon. Lady’s question will make a big difference; in fact, the early evidence is that that is the case. My right hon. Friend the Minister for Veterans’ Affairs recently visited Veterans UK and was hugely encouraged by what he saw. My right hon. Friend the Minister for Defence People, Veterans and Service Families, who sends his apologies, Mr Speaker, for not being able to be here today, is on this issue very closely. Whatever the failings of the past, the transformation process should lead to significantly better outcomes.