Universal Credit Project Assessment Reviews

Debate between James Cartlidge and Chris Stephens

Tuesday 5th December 2017 Commons Chamber

[Chris Stephens (Glasgow South West) (SNP)]

It was the former hon. Member for Foyle, Mark Durkan, who is sadly missed in this place, who once referred to Opposition day debates as being like a silent disco: the Opposition talk about the motion on the Order Paper, and Government Members talk about something that might have a tenuous link to the motion on the Order Paper. In this debate, some Conservative Members— rather naughtily I thought, Mr Speaker—have questioned occupants of the Chair as to whether the motion is actually in order. I should have thought that the fact that it is on the Order Paper would suggest that it is in order.

Given that this is pantomime season, we have seen a competition on the Government Benches as to who their top pantomime villain is—[Interruption.] Well, he was pulled up. We almost, but not quite, had the hon. Member for South Suffolk (James Cartlidge) suggesting some sort of corporal punishment for the unemployed when he was talking about using the big stick. I thought that that was completely and utterly outrageous.

[James Cartlidge]

I was simply saying that, when we have a massive lack of labour—for picking fruit, for example—and thousands of people unemployed, we have to ask ourselves what is wrong in the benefit system that we are not getting people to fill those positions. That is not calling for corporal punishment; it is a perfectly fair thing to ask for.

[Chris Stephens]

I asked a number of my hon. Friends before I rose to speak whether the hon. Gentleman seemed to suggest some sort of corporal punishment, and I have to say that they thought that he did.

I want to talk about the Information Commissioner, because what has happened is quite strange. The DWP appealed to the Information Commissioner over the publication of a 2011 report and then went to the first-tier tribunal, but the appeal was not upheld. Having been told that it had to publish that report, why is the Department now blocking further such reports—from May 2012, February 2013, June 2013, March 2014 and March 2015? I hope that the Minister will explain why the Department, having previously lost decisions at tribunal and been forced to respond to freedom of information requests, is choosing to appeal now.

The report from the Information Commissioner is particularly devastating for the Government. It even quotes a National Audit Office report, saying that it stated that a project assessment review report from February 2013

“raised serious concerns about the UCP which lead ‘to a reset of the programme between February and May 2013.’”

I think the Work and Pensions Committee, of which I am a member, has the right to review these reports, and also to look quite specifically at what recommendations have been brought forward and which of them the Department has not acted on. Could the issues covered include telephone calls and telephone charges—something I have been campaigning about since I came to this place two and a half years ago? Has a previous report suggested that calls to the Department for Work and Pensions should be free? Have recommendations been made, for example, regarding the difficulty faced by those who have to rely on a text relay operator or to use Minicom services—another issue I have raised recently? The Select Committee heard rather disturbing evidence of people having to use the text relay operator service who waited 45 to 50 minutes to contact someone, but found that they were hung up on. That is something the Department should urgently address, and the same applies to Minicom services. Did these project assessment reviews look at the closure of jobcentres? We have seen the Department’s proposals for the closure of hundreds of jobcentres across the UK.