Confidence in the Secretary of State for Transport

Ian Mearns Excerpts

Tuesday 19th June 2018 Commons Chamber

[Grahame Morris]

I am grateful for that thoughtful intervention, and my hon. Friend makes a good point. However, although there are national issues with the training of drivers and ensuring that they have the appropriate skillset, industry stakeholders pointed out to the Department and, presumably, the Secretary of State that it would normally take 40 weeks to prepare, identify training needs and ensure that drivers were in place, but in this case only 16 weeks were allocated and, if my memory of yesterday’s evidence serves me right, it was not until around two days before implementation, when they were drawing up the driver rosters, that they discovered that they had the wrong skill mix and that the drivers were in the wrong places to operate the new timetable. So although my hon. Friend makes a good point, Ministers and the Secretary of State must ultimately bear responsibility for the decisions that were made.

[Ian Mearns (Gateshead) (Lab)]

It is quite simple in the industry: although experienced, train drivers need training on new routes and on the use of different rolling stock. Without that training, they cannot go into service.

[Grahame Morris]

Absolutely; that is a key point. I am kind of long in the tooth now, but I remember the dreadful train accident at Ladbroke Grove, where 31 people were killed and 500 injured; a dear friend of mine was killed in the Southall train disaster, in which seven were killed and more than 140 were injured; and I remember another accident at Clapham Junction. What with the complexity of the new signalling systems at places like London Bridge, with large numbers of tracks, it is safety-critical that the drivers are fully aware of which signals actually apply to them. It is a mistake for the Secretary of State to imply that ASLEF, representing the train drivers, should somehow make a concession on the training to which its members are subjected. When I get on a train, I want to be absolutely certain that it is completely safe and that the drivers are familiar with the track and the signalling system. I also want to know that there is a guard on the train, so that if anything happens—if anyone is attacked or taken ill—or there is a disabled or blind person or a woman with children travelling, the guard will be able to assist. That is reasonable in such circumstances.

I agree with the hon. Member for Bexhill and Battle about the GTR chief executive, Charles Horton, who seemed like a thoroughly decent man. He said that he was deeply sorry for the timetable disruptions. It is a bit unfair that he seems to be carrying the can, when I suspect the blame should be apportioned further up the food chain. The witnesses yesterday were well schooled in collective responsibility, but ultimately the buck must stop with the Secretary of State. It is not good enough just to keep saying sorry.

--- Later in debate ---

[The Minister of State, Department for Transport (Joseph Johnson)]

The disruption faced by passengers over the past three weeks on parts of the GTR and Northern franchises is unacceptable. That was reflected in the powerful contributions we heard from my right hon. Friends the Members for Wokingham (John Redwood) and for Sevenoaks (Sir Michael Fallon), and my hon. Friends the Members for St Austell and Newquay (Steve Double), for Hitchin and Harpenden (Bim Afolami), and for Bexhill and Battle (Huw Merriman). It was also reflected by Opposition Members, including the hon. Members for Batley and Spen (Tracy Brabin), for Luton South (Mr Shuker) and for Bedford (Mohammad Yasin), who spoke powerfully about the difficult travelling conditions that their constituents have faced in recent weeks.

I want to reassure colleagues on both sides of the House that the Department’s overriding priority is to restore the reliability of service across the network. The Secretary of State has left the rail industry under no illusion that it must urgently improve its operational response including, if necessary, by changing top management, as is now happening at GTR. He has commissioned an independent inquiry by Stephen Glaister of the Office of Rail and Road, the independent regulator, to examine why we are in this situation and to reduce the chances of it ever happening again.

Turning to the performance on Northern, passengers continue to experience disruption on some parts of the network. There is a long way to go until performance is where it needs to be, but we are beginning to turn the corner. The introduction of a temporary timetable by Northern on 4 June will help to rebuild passengers’ trust. The first signs are promising, as industry figures show that over the first two weeks of the reduced timetable, 80% of trains arrived on time, and 4% of trains were cancelled or arrived significantly late. In the previous fortnight, 66% of trains arrived on time and an average of 12% of trains were cancelled or were significantly late. That improvement must continue over the coming weeks.

[Ian Mearns]

That all sounds very nice—a real improvement. However, according to the BBC this morning—this is certainly the evidence that we have all heard from our constituents—11,000 trains on the Northern rail network have been either cancelled or delayed for more than 30 minutes. That is tens of thousands of constituents who have been really badly put out, often left without a route to work, school, college or training.

[Joseph Johnson]

The cancellation of services is now progressively more and more planned by Northern as it seeks to stabilise the timetable and to ensure that the travelling public—the constituents of hon. Members on both sides of the House—can plan their journeys with greater assurance. This improvement, and the stabilisation and increased reliability, must continue over coming weeks. Northern plans to run the timetable until the end of July, when it will review progress and take stock. At that point, it will hope significantly to increase the number of timetabled services while ensuring continued improvements in stability.

The crux of the performance issues, as hon. Members have recognised, is the availability of drivers with the correct training. I am happy to say that, as a result of Northern’s hard work with ASLEF on rest day working, they were able to announce last week that they had reached an agreement for the immediate introduction of a new rest day working agreement. This will allow for more training and a better service for passengers sooner.

Let me turn to GTR’s performance. GTR is also working to increase the predictability and reliability of journeys on its network. It is working actively to reduce on-the-day cancellations, and is now updating its timetables on a Friday evening for the following week, enabling passengers to plan ahead more effectively. Alternative travel arrangements are in place. For example, passengers on the Brighton main line can have their Thameslink tickets accepted on Gatwick Express, and next month GTR will introduce a full temporary timetable across its network as the next step to improve reliability and performance for passengers.

It is worth noting that some parts of the GTR network, including all of Southern, are now experiencing more train services and better performance than ever before. However, I do not consider the service to be anywhere near approaching one that I or passengers would find acceptable and, as the Secretary of State said, we are examining why GTR is taking longer than Northern to improve services. The review that has been commissioned will look at whether GTR has met and is continuing to meet its contractual obligations in the planning and delivery of the May timetable.