Rail Manufacturing: Job Losses

Debate between Huw Merriman and Peter Gibson

Tuesday 16th April 2024 Commons Chamber

[Huw Merriman]

Thanks to the UK taxpayer, the Government have invested over £100 billion in the railways, and a lot of that investment has gone through to rolling stock. As I have mentioned, the rolling stock is now on average under 17 years old, with a life cycle that goes to 35 to 40 years. I will give the hon. Lady a good example of where the future is bright: in the area of innovation and technology. Great Western has just completed a battery trial for a train that has covered 86 miles, with stops, on just one single charge. My hope is that as well as new orders for trains, we will find new solutions for manufacturing rolling stock that is greener than it is right now.

[Peter Gibson (Darlington) (Con)]

My condolences to you, Mr Speaker.

Many of my constituents are involved in rail manufacturing, both at Hitachi and in the wider supply chain, and are genuinely concerned about the situation. Can my hon. Friend reassure me and my constituents that this situation is getting the full attention of the Secretary of State, and can he outline to the House why the issue is not as simple as the stroke of a pen, as alleged by the Labour party?

[Huw Merriman]

I can give my hon. Friend that assurance. He is absolutely right; this is a complex matter, and it is important that we get it right. We are working with Alstom, with the council, and with all other parties.

I should just correct the record: I am very happy to take up this issue with the right hon. Member for Derby South (Dame Margaret Beckett), but my understanding is that she met the Secretary of State for an hour on 25 March, which she said she had not.

Scunthorpe Station Ticket Office

Debate between Huw Merriman and Peter Gibson

Thursday 20th July 2023 Commons Chamber

[Huw Merriman]

My hon. Friend makes a very good point. It is certainly uppermost in my mind that there will need to be additional training. Forty-three per cent of all stations currently do not have a ticket office, and it is perfectly possible for passengers from those stations to travel, as they do now. Sometimes ticket machines are not operating; at that particular juncture, the staff on the train will be aware of the situation and will act accordingly. On the trains I use, I am used to people getting on board and saying, “I’ve been unable to purchase a ticket. Can I purchase one?” and in all my years I have never experienced any response but, “Yes, that’s absolutely fine,” rather than going down the penalty fare route. My hon. Friend makes a good point, though, and I will make sure it is followed up.

[Peter Gibson]

Will the Minister give way?

[Huw Merriman]

I will, and then I will make a little progress.

--- Later in debate ---

[Peter Gibson]

I want to raise a point related to his comments about moving staff out of the ticket office on to the platform to provide assistance. At Darlington station, the ticket machines are in front of the barriers. I urge him to make sure that, where staff are moved out from behind the counter, they are on the right side of the ticket barriers so that they can provide assistance. I make one further point with regard to the time: an app can provide people with the opportunity to purchase before a train leaves the station.

[Huw Merriman]

My hon. Friend has made some good points today, including about the design process. I encourage hon. Members to continue to come up with the examples of where things need to work better. Ninety-nine per cent of all tickets are available from ticket machines or online, but that means that 1% are not. I am working at pace to increase that number. My hon. Friend is right about the whereabouts and location of staff; they need to be there so that passengers can buy the ticket and then access the barriers. We will follow that through, and I encourage him also to continue to come up with examples.

Some operators are proposing changes to staffed hours at stations, such as TransPennine’s proposal for Scunthorpe station, as mentioned by my hon. Friends the Members for Scunthorpe and for Hyndburn (Sara Britcliffe). TransPennine has told me that it is clear in its consultation that all currently staffed stations will remain staffed, but I take the point about the hours. I reiterate to my hon. Friend the Member for Scunthorpe the point about the consultation process and the appeals process, should an appeal need to be made.

Rail Ticket Offices

Debate between Huw Merriman and Peter Gibson

Thursday 6th July 2023 Commons Chamber

[Huw Merriman]

I have stated the position with regard to redundancies. A deal is on the table but the RMT will not give it to its members to make a determination. It included a commitment to no compulsory redundancies until December 2024. It is for the RMT to decide whether it wishes to get that protection in place. I will say the same thing to the hon. Member that I have said previously: I have worked with those groups; they were the first I met and are at the forefront of my mind in ensuring that this works. From a passenger perspective, if they want to reach out to a member of staff for any reason, they will do so, and members of staff will—because they are great members of staff—signpost them to somebody else. All members of staff must have the requisite training, and they do. I have great faith in our railway workforce to continue looking after passengers. I believe that these changes will bring more benefits in that regard.

[Peter Gibson (Darlington) (Con)]

I thank the Minister for meeting me yesterday to discuss the proposed closure of Darlington’s booking office. I also met David Horne yesterday afternoon to discuss that issue. I remain deeply concerned that our mainline station, which is currently receiving £139 million of expansion investment, will be left without a booking office. The elderly, disabled and vulnerable rely on help from our ticket offices, and if a station has barriers, that help needs to be in front of those barriers, not behind them. Ticket machines and apps have cut-off times, making purchases impossible in the minutes running up to a train leaving. Will my hon. Friend look into that problem? Will he assure the House that there is proper consultation, and that some ticket offices can be saved? Will he make it clear that representations can be made by letter and not just by email?