Winter Fuel Payment

Debate between Helen Whately and Luke Evans

Wednesday 19th March 2025 Commons Chamber

[Helen Whately]

One of the things we would very much like to see is a full set of figures from the Government, but my hon. Friend makes a very important point. The Government said they wanted everyone who was eligible to sign up for pension credit and therefore be able to access the winter fuel payment, but if everyone had actually signed up for pension credit, the Government would not have saved the money they set out that the policy would save.

[Dr Luke Evans (Hinckley and Bosworth) (Con)]

The Department for Work and Pensions states that it works to a planned timescale of 50 working days for processing applications. However, on 9 December, in response to my written question, it turned out that, at its peak just before the coldest period, it was 87 working days. Even now, the answer is that it takes on average 56 working days to get pension credit sorted. That is a problem, because the Government directed people to pension credit who cannot then get access to it when they need it, at the coldest time of the year. Is that not a despicable decision?

[Helen Whately]

Yes. My hon. Friend makes a really important point. He has been every effective in his use of parliamentary questions to scrutinise the Government and get data from them—they do not like to give it willingly. He identifies the long delays for pension credit approvals and therefore access to winter fuel payment. Some will have applied before the deadline for pension credit and got the whole way through winter without getting money, or even knowing whether they were going to get any money. We know well from charities such as Age UK, which represents pensioners, that pensioners are very reluctant to get themselves into debt. If they did not know whether they were getting the payment, they would have been very reluctant to spend money in the hope that they might.

--- Later in debate ---

[Helen Whately]

I was indeed extremely shocked by that statistic; that is one reason why we need to have this debate today and try to get some of the data out of the Government. They were at the time, and continue to be, incredibly reluctant to share whatever they know about the impact of this cut on people, including the terminally ill.

[Dr Luke Evans]

Going back to data, this policy does not just impact pensioners, because the Government seconded 500 extra staff to try to deal with pension credit. We know, from another written answer, that those staff came from the services handling child maintenance, counter fraud, compliance and debt, so there is going to be an ongoing impact. Do the Government not need to be transparent about the impact on the Departments that have had to move staff across to try to deal with their own policy?

[Helen Whately]

My hon. Friend makes an important point about transparency, and he recognises that this policy has had an impact not only on pensioners, but on other parts of Government, and therefore on other constituents. It is another thing that I hope the Government Back Benchers in the Chamber are taking note of, to pass on to their colleagues who, for some reason, have chosen not to be present to discuss this topic this afternoon.