Homelessness Reduction Bill (Second sitting)

Debate between Helen Hayes and David Burrowes

Committee Debate: 2nd sitting: House of Commons
Wednesday 30th November 2016 Public Bill Committees

[Helen Hayes (Dulwich and West Norwood) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Chope. I am pleased to see this clause in the Bill. I particularly welcome the emphasis that runs throughout the Bill on shifting resources into prevention, so that we stop as many as people as possible becoming homeless in the first place.

The Bill will drive a change in culture and we need legislation to drive that change in many local authorities. The culture that prevails has come about because the existing requirements on local authorities, as well as the pressure of resources, force councils into a position in which they support the people they have to support. Resources are not currently available to support all the people councils have to support, and it is necessarily the case that many people fall outside the scope of local authority support. I agree entirely that local authorities should have the flexibility to devise and design services at local level that are appropriate to the needs that present themselves.

The hon. Member for Mid Dorset and North Poole indicated that he does not believe the provision of advice services constitutes a set of new burdens on local authorities, but we delude ourselves if we think the provision of meaningful advice does not constitute a series of resourcing requirements that result in a set of new burdens on local authorities. It is important that the Committee acknowledges what we mean and the implications of the clause for local authorities. We should ensure that the clause can be effective in delivering the outcomes that we all want.

I am a member of the Select Committee on Communities and Local Government. I too heard and saw the evidence that that Committee received during the homelessness inquiry. We saw evidence of local authorities being unable to support many people presenting as homeless in two different categories. We saw evidence of very poor practice—that came through strongly from the Crisis mystery shopper exercise. Some local authorities were simply not interested in helping or advising anybody they did not have to advise. In some cases, even people eligible for support were not receiving support of any kind of quality or meaningfulness. We also saw overwhelming evidence that the systems that exist to support homeless people in local authorities are at breaking point—they are overwhelmed.

The problem faced by many local authorities is to do with the wider housing crisis that we face in this country. We saw evidence of advice that was not up to date, as other hon. Members have said. Referral to third-party organisations that are already overstretched is a common form of advice. Local authorities are saying, “Go and see the local advice agency, go to the local law centre, go to the citizens advice bureau.” Residents turning up to those places find that they have to wait in a long queue and that they cannot get an appointment immediately, and then find that those agencies are not in a position to provide meaningful advice because the housing that people ultimately need is simply not available. We saw evidence that advice was being provided for people to contact organisations that could and should be able to provide alternative housing, but which themselves had been forced to increase their threshold for accessing their support.

I have an example of a constituent who was given a list of organisations that she could telephone who would provide alternative housing because that was what she needed. She phoned them. As a single person, she was not considered to be in priority need, and every one of those organisations required a nomination from a local authority in order to access their services. Such advice is not in any way meaningful.

I want to ensure that we introduce clause 2, and that it will result in the provision of meaningful advice to people seeking support from local authorities. The provision of meaningful advice is to a large degree about the provision of meaningful options. I can say to my constituent, “I advise you to contact your local authority to seek their support with housing.” The local authority will say, “We simply do not have any social housing available and we have a list of many thousands of people already waiting for that housing.” That is not meaningful advice for me to provide to my constituent. We need to focus on the issue of meaningfulness.

Two things are important in ensuring that we deliver: first, we need to be clear that, in introducing a new duty, it cannot be acceptable for a local authority to discharge their duty, and to be considered to have discharged their duty, by providing advice that is poor quality or out of date, or not the best possible advice that can be provided. I flag up to Government Members the need for the provision of detailed guidance to accompany the Bill to make it clear to local authorities what constitutes the discharge of their duty to provide advice. The guidance would also make it clear that the Government will not stand for the continued practice of passing the buck to external agencies who cannot themselves provide that advice, resulting in a situation in which people are not meaningfully helped. Detailed guidance is important.

Secondly, we need to locate the clause firmly within the wider debate about the expansion of housing provision, including social housing, and the expansion of support for advice and support agencies that people need when they are at risk of becoming homeless. I wish to assert my view that the clause imposes new burdens on local authorities, and I would like a response from the Government on the question of what resources will be made available to enable those new burdens to be met. Otherwise we give ourselves a pat on the back in this House that we have enacted something that talks about the provision of advice. If the measure does not make the necessary difference on the ground, we have failed and we will be held to account. With those remarks, I am pleased to support the clause.

[Mr David Burrowes (Enfield, Southgate) (Con)]

It is a pleasure to be involved in the debate on clause 2, which in many ways is at the heart of the Bill. If we get clause 2 right, we will have made a big difference in reducing homelessness. Following on from comments made by hon. Members on both sides of the Committee, including the hon. Member for Sheffield South East, the point I wish to make is that it is about ensuring that good practice is enshrined. As other hon. Members have said, good practice is not always followed.

On behalf of the vulnerable, and as the chair of the all-party parliamentary group on complex needs and dual diagnosis, I welcome the Bill and the duty to provide advisory services. Those groups of people often miss out and do not properly access the advice that they need. If they could access advice earlier at a preventive stage, it could prevent greater complexity, greater cost and crisis management.

I recognise that the Bill enshrines good practice and codes of guidance, as has been said. However, if properly applied, the Bill also places an additional burden on statutory services. If one looks at the example of the Bill, one sees the burden applies not least to persons leaving hospital. St Mungo’s has been particularly active in highlighting the scandal that 70% of homeless people who are in hospital are then discharged on to the streets. That must end, and the Bill must help it to end. Local authorities including mine in Enfield sign charters, but it is one thing to sign up to a charter and another to ensure that there is a link between health, social care and housing—that needs to happen and often does not—to ensure that support and advice is provided at the point when people need it most on leaving hospital. That is why it is welcome to see that explicitly included in the Bill. Frankly, it is neglectful that that does not happen and we need that statutory duty and provision.

I welcome, through the good endeavours of the Select Committee, the addition of victims of abuse and domestic violence. I pay tribute to Agenda, which is a charity representing the interests of women and girls at risk. I understand that it gave evidence to the Select Committee and made the point that the reality is, sadly, that the victims of abuse are not getting the proper advice that they need, which we will know from our constituency case work.

Indeed, in my surgery on Saturday, a victim of domestic violence came to me and said that she needed desperately to move from her house with her young child. Recently, her shed had been burned down by her abuser and her car had been vandalised. She went to Enfield Council to seek advice and was met, sadly, with indifference. I recognise that within Enfield Council there are some excellent housing officers, and in many ways they are overstretched, but she was met with a yawn and someone saying, “Well, we can’t help everyone.” That attitude towards my constituent in a state of absolute vulnerability is shameful and must end, which the Bill will help to do. She has simply been told, “We will get back to you in 10 days,” but then there is another 10 days and another 10 days. She has not heard anything from the council in terms of meaningful advice. The Bill and the clause will help.

May I draw attention to one detail? Within the draft Bill and what would have been the new section 179, people with a learning disability were included as a group, although the provision was not limited to them. That is not included in the Bill before the Committee. Hon. Members will know from experience that those with learning difficulties and disabilities are particularly vulnerable and have problems accessing meaningful advice. They may not fall within priority need or appear at first communication to do so, but because of their learning disabilities they may not be able to communicate those needs properly. There is therefore a need for specific and meaningful advice for them. I ask my hon. Friend the Member for Harrow East and the Minister to help me to provide reassurance that the category of

“persons suffering from a mental illness or impairment”

properly includes people with learning disabilities and that, in practical terms, they will receive the meaningful advice they need.

Housing Supply (London)

Debate between Helen Hayes and David Burrowes

Wednesday 15th July 2015 Westminster Hall

[Mr David Burrowes (Enfield, Southgate) (Con)]

It is a pleasure to serve under your chairmanship, Mr Chope. I welcome the debate secured by the hon. Member for Ealing Central and Acton (Dr Huq).

All Members present, representing areas of London both north and south, agree that housing is the No. 1 issue and one we need to debate more. I do not want to take up too much time, because I do not want to interfere with what has been, in many ways, a Labour London mayoral hustings. Although Labour nationally and in London should be doing a lot of soul searching, there also needs to be some honesty. There has been none yet in the leadership hustings, so perhaps there will be some in the Labour mayoral hustings.

We have heard the usual pejoratives about the rich coming over here and taking up all the London property, as well as the usual mantras about rent caps and controlling the market. We have also heard—with a shudder, certainly in my constituency—an attack on the green belt. People will be rushing to their local plans to make sure that there is proper protection for their local area. We must make sure that those decisions are made locally.

Let us have an honest debate. Let us recognise that there has been a 30-year failure by Governments to provide sufficient housing in London, and that there is blame on all sides. Let us also recognise that the Mayor and the Government have made great strides. Despite coming through a great recession, we are now able to seek to realise our ambition of doubling house building. We do not need a mayoral briefing, or any other briefing; we can look at the National House Building Council statistics: in 2014 there was a 10% increase in new housing registrations, at 28,733, up from what had been a record figure in 2013 of 26,230. We can all look around our constituencies and say that a lot more is needed, but there has been progress, which should be welcomed.

Also to be welcomed is the ambition to build 22,000 new homes. We have not seen anything like that since the 1930s. I am proud to be a Conservative and a Member of a one nation party and Government. We have a great history of leading revolution in house building. Together with the Conservative Mayor, we are starting to get there.

This debate is about affordable housing in all its forms, but it is also about rents. We have not yet mentioned the Mayor’s strategy, which is about ensuring that we build purpose-built rental property to have an affordable rental market. I referred to the housing bank, which provides £200 million of loans. Affordable rental properties are an important element of the market.

We also need to recognise that many of our constituents cannot get on to the housing ladder because they cannot afford it. Young professionals cannot get on to the ladder. We need to build affordable housing.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

Does the hon. Gentleman agree that the definition of “affordable” housing is a material consideration that makes a difference to the meaning of the word?

[Mr Burrowes]

It does. I will talk about Enfield shortly, where some of the affordable housing that is being built is genuinely affordable. Meridian Water, which is alongside the constituency of the right hon. Member for Tottenham (Mr Lammy), will provide 5,000 new homes and is a huge opportunity to provide genuinely affordable housing as part of a mix. There needs to be a mix. We also need to focus on shared ownership to help people to get on to the ladder. We need to do more to encourage the First Steps programme, which my hon. Friend the Member for Wimbledon (Stephen Hammond) mentioned; as he said, that should double in scale. Shared ownership is important and should be a priority. We should call on housing associations to encourage shared ownership of their housing stock, rather than seeing it as an add-on or a subsidy for the rental market.

I did not hear the hon. Member for Ealing Central and Acton say anything positive about regeneration, even though there has been significant regeneration in her constituency. This week, a £55 million regeneration project was announced. On my patch in Enfield, Meridian Water is a huge opportunity to build 5,000 homes and create thousands of jobs; crucially it is linked to the transport infrastructure changes that are needed to transform the Lee Valley area. That is important.

The 20 housing zones are producing life-changing opportunities. We need more, and across London we should welcome them. London leaders do welcome them, but the Opposition seem not to.