Local Post Offices

Helen Hayes Excerpts

Thursday 30th January 2025 Commons Chamber

[Gideon Amos (Taunton and Wellington) (LD)]

I beg to move,

That this House has considered the future of local Post Office services.

I am grateful to everyone for attending this debate on a Thursday afternoon on post offices and their vital role in all our communities across the country. Post offices have long been at the heart of our communities. They provide essential services, support local businesses and serve as vital socioeconomic lifelines, but in too many areas across the country, including my constituency, we face uncertainty over the future of those post offices and are already seeing the erosion of far too many.

Post offices contribute an estimated £4.7 billion annually to the UK economy. According to the Post Office, their presence generates an additional £3 billion in spending for the businesses that surround them. In a town like Wellington in my constituency, a post office could add around £1 million to the local economy. Small businesses across the country rely on post offices for banking, cash deposits and parcel services. Nearly a third of small and medium-sized businesses use the post office at least once a week.

Of course, the benefits of post offices are not just economic; they remain a lifeline for many, particularly older and more vulnerable people, who rely on post office services to access their pension, send mail and parcels, pay bills, and stay connected. I hear from many of my constituents how much they value our local post offices, and that those post offices provide far more than just postal services.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

I congratulate the hon. Member on bringing this important debate. My constituents are served by Crown post offices in Brixton and on Lordship Lane in east Dulwich. Both those town centres have effectively seen the withdrawal of high-street banks. Would he agree that the erosion of high-street banking services places an even greater emphasis on the role of post offices, and that the Government need to intervene to stop the further round of Crown post office closures if we are to see the banking hubs commitment met across the country?

[Gideon Amos]

The hon. Member is absolutely right, and I will emphasise that point later, because the destiny of banking hubs is wrapped up with that of post offices. Post offices are the nucleus of a town centre, and once they are gone, it undermines the town centre.