NHS

Helen Hayes Excerpts

Thursday 23rd May 2024 Commons Chamber

[Victoria Atkins]

I very much share my hon. Friend’s concerns. I will take away what he has said, but I want to look into this issue, because I understand the points that he and our right hon. and learned Friend the Member for Kenilworth and Southam (Sir Jeremy Wright) have made.

[Helen Hayes (Dulwich and West Norwood) (Lab)]

The Secretary of State comes to the House, at the end of a Parliament, to paint her Government’s record on the NHS in the most positive light possible. I have to say to her that the picture she paints will not be recognised by staff working in the NHS or patients anywhere in my constituency. I will give her an example: it is impossible for my constituents to get an appointment at some GP practices in a timely manner. At the same time, our local hospital, which is under severe financial pressure, is reporting a record number of patients attending its urgent care centre because they cannot get an appointment in primary care. Will the Secretary of State acknowledge her Government’s failure to tackle primary care, which is placing unbearable pressure on doctors working in our hospitals to do the best for their patients?

[Victoria Atkins]

Again, I pay tribute to our general practitioners and all the staff who work with them in practices, because we know that they have delivered some 60 million more appointments than in 2019. That was an election promise made and kept. On the hon. Lady’s wider question about primary care, that is precisely why we have rolled out Pharmacy First to free up GP appointments. It is precisely why we have a focus on prevention, because we know that if we can help people through the NHS app, it will take the burden off GPs. It is also why we are looking at fit notes in an imaginative and thoughtful way, because I have listened to GPs, who say that if we can reduce these sorts of responsibilities on GPs, it will leave them with more time for patients.